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Long McArthur Inc

Salina, KS

4.8
1,523 Reviews
Long McArthur has been family owned and operated since 1951, we are currently on our 5th generation. We are Driven to Give Back to our community giving financially to many local charities and like to help out by giving of our time as well. We are the #1 Ford Super Duty dealer in Kansas 3 years running. We like our custom vehicles being a Roush, Shelby, and Custom Off Road Truck dealer. So if you are looking for something special, then check out our vehicles.
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3450 S 9th Street

Salina, KS

67401

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Showing 1,523 reviews

June 10, 2020

4-22-20 my truck got a oil change. Was during the start of COVID so they were gracious enough to come get the vehicle and return it. Before returning I got a call that they found a large oil leak. Asked If More

by Selma
Recommend Dealer
No
Employees Worked With
Tim Ohlde
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven is the one that called me
Jun 11, 2020 -

Long McArthur Inc responded

Dear Very Disappointed- We are certain that if our technician diagnosed an oil leak that one is present. Not all oil leaks make it to the ground, but it will definitely be visible on mechanical components. If you would like to set up a time to bring your vehicle out, we will gladly put it on a lift and show you the oil leak at no charge. You are welcome to stay with your vehicle the entire time to ensure transparency. Please call me if you would like to bring it out. If nothing else, you will know for certain what concern may be present. Thank You, Jon Maestas Service Manager Long McArthur Ford Lincoln 785-823-2237

June 08, 2020

We enjoyed our experience working with Darrin. He listened to our wants and needs and worked to make it all happen for us - even staying after hours to close the deal. More

by B & D McG
Recommend Dealer
Yes
Employees Worked With
Darrin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2020

Been buying cars from Long Mac since 02, wouldn’t by a car from anywhere else. They are a dealership that truly cares about their customers. Recently bought a truck and car from Travis and within a coupl More

by Jim
Recommend Dealer
Yes
Employees Worked With
Travis Godfrey
June 06, 2020

Great Experience Darrin Smith was very helpful in locating just the right vehicle that we were looking for--it was 140 miles away! Lee Davis, Business Manager, helped More

by Jenny & Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Davis, Business Manager
June 06, 2020

Long McArthur knows what customer service is! They should be the example for all other businesses because they really do customer service right. That's the reason we bought for the last 15 plus years every v More

by Angela
Recommend Dealer
Yes
Employees Worked With
Darin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Davis
June 06, 2020

I’ve always heard great things about Long McArthur! I went in to trade in my old car and left the same day with a newer and more reliable car and I couldn’t be happier! The service was awesome and he was More

by Ray
Recommend Dealer
Yes
Employees Worked With
Stephen Facey
June 04, 2020

Stephen Facey went above and beyond to get me in a great vehicle! I will definitely do business here again! Thank you Long McArthur for a great vehicle buying experience!! More

by Tiffany
Recommend Dealer
Yes
Employees Worked With
Ben Ashmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Facey
June 02, 2020

Everyone at Long McArthur from sales to service is always extremely friendly, I have been going here for years and they always make me feel like part of the family. More

by gingermalorie
Recommend Dealer
Yes
Employees Worked With
Kevin Sander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Nance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Pauls, Stephen Facey, Austin Ward
Jun 02, 2020 -

Long McArthur Inc responded

Thank you for your continued business!! Glad you are part of the family!

June 01, 2020

Thank you very much Michael. You were excellent to work with and we would be happy to buy from you again. We love the car More

by Bauman
Recommend Dealer
Yes
Employees Worked With
Michael Gadberry
May 31, 2020

I told them I had Credit Union financing lined up. They assured me they could beat the interest rate. They ran my report through five or six banks, only to come back with a 3% higher rate offer. Cost me ne More

by Timbob33
Recommend Dealer
No
Employees Worked With
Travis Godfrey, Austin Ward
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