
Long McArthur Inc
Salina, KS
Hours
Sales/Showroom
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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4-22-20 my truck got a oil change. Was during the start of COVID so they were gracious enough to come get the vehicle and return it. Before returning I got a call that they found a large oil leak. Asked If of COVID so they were gracious enough to come get the vehicle and return it. Before returning I got a call that they found a large oil leak. Asked If I wanted them to look into it for 50.00. Told them no, I will have my mechanic look into it. The very same day I took it to my mechanic. He looked under the vehicle. Looked inside and could see no oil leak. He told me to keep watch for any oil leaks. To this day no oil leak. Were sales abit low for you Long MacArthur on that day? To speak of the money I could of paid you for a supposedly oil leak you said I had. Very disappointed! Definitely will think twice before going back there! More
We enjoyed our experience working with Darrin. He listened to our wants and needs and worked to make it all happen for us - even staying after hours to close the deal. listened to our wants and needs and worked to make it all happen for us - even staying after hours to close the deal. More
Been buying cars from Long Mac since 02, wouldn’t by a car from anywhere else. They are a dealership that truly cares about their customers. Recently bought a truck and car from Travis and within a coupl car from anywhere else. They are a dealership that truly cares about their customers. Recently bought a truck and car from Travis and within a couple of months my son decided he wanted a different truck, Travis helped him get exactly what he wanted! Travis works hard to make you happy, when you’re working a deal, he makes you and your family feel like they’re the most important people on the lot. Can’t say enough good things about him, will be buying all my cars from him from here on out. More
Great Experience Darrin Smith was very helpful in locating just the right vehicle that we were looking for--it was 140 miles away! Lee Davis, Business Manager, helped Darrin Smith was very helpful in locating just the right vehicle that we were looking for--it was 140 miles away! Lee Davis, Business Manager, helped to make our vehicle purchase go smoothly. We appreciate that they both stayed beyond business hours to finalize our purchase. Cody in the parts department was also very helpful when I called to buy/order accessories. We have had a great experience overall and are happy to have our new vehicle. More
Long McArthur knows what customer service is! They should be the example for all other businesses because they really do customer service right. That's the reason we bought for the last 15 plus years every v be the example for all other businesses because they really do customer service right. That's the reason we bought for the last 15 plus years every vehicle from them. And with three kids and we like cars good cars that's a lot of cars over the years! More
I’ve always heard great things about Long McArthur! I went in to trade in my old car and left the same day with a newer and more reliable car and I couldn’t be happier! The service was awesome and he was went in to trade in my old car and left the same day with a newer and more reliable car and I couldn’t be happier! The service was awesome and he was totally understanding about everything. I totally recommend him to anyone looking for a stress-free experience on finding a new car! More
Stephen Facey went above and beyond to get me in a great vehicle! I will definitely do business here again! Thank you Long McArthur for a great vehicle buying experience!! vehicle! I will definitely do business here again! Thank you Long McArthur for a great vehicle buying experience!! More
Everyone at Long McArthur from sales to service is always extremely friendly, I have been going here for years and they always make me feel like part of the family. extremely friendly, I have been going here for years and they always make me feel like part of the family. More
I told them I had Credit Union financing lined up. They assured me they could beat the interest rate. They ran my report through five or six banks, only to come back with a 3% higher rate offer. Cost me ne assured me they could beat the interest rate. They ran my report through five or six banks, only to come back with a 3% higher rate offer. Cost me nearly 40 points on my credit score. Buy a lot of used inventory from North East and Canada markets. UPDATE : I have been contacted three times now, being told they could offer me more money for the trades that they couldn’t before my posted. I have been asked to update my rating to at least a neutral rating. You have to admire a dealership that cares this much about their online reputations over their potential customers satisfaction. I sold one potential trade in for $3,500 more than their best offer. Another potential trade in was traded at another dealership for $800 more. I did update overall rating to 2-stars. If they call three more times. They may get a neutral three... we’ll see. I told the manager I was just HONESTLY reporting my experience. More