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Longo Toyota

El Monte, CA

4.8
5,081 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,081 reviews

June 12, 2023

I was greeted and was explained what my car needed and was kept updated on the progress of it More

by Mar
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Anthony Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Longo Toyota responded

Thank you for your review and hurry back to Longo Toyota

June 12, 2023

I came in looking for a car for my daughter to learn how to drive in. I had bad experiences with Hyundai dealers because I was looking to get the new Elantra SEL. They demanded I come in and then they wou More

by Momtohappyteen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Longo Toyota responded

Thank you for coming to Longo Toyota and happy to read of the caring attention provided by Jose and the Sls team. Enjoy what you drive and call us if you need us, we're always here to help

June 12, 2023

Amazing customer service ! Thanks again Fred, appreciate all your help ! 👍 it’s nice to know people still care More

by Spleitez99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Longo Toyota responded

Thank you for all your kindness listed in your posting- Team Longo

June 11, 2023

I’m always satisfied when I bring my car for service at Longo Toyota. They communicate with you and updates you on the status of your vehicle. More

by Ram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Longo Toyota responded

We're honored to serve you @ Longo Toyota

June 09, 2023

Isaac Banos was a great sales man towards me. I highly recommend him, he was very patient and professional and did a very good job with the deal I wanted and left home satisfied with my dream ca More

by jenniiferantunez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Longo Toyota responded

Congratulations on your recently purchased vehicle from Longo Toyota and we're happy to be part of this experience with you. Enjoy what you drive and welcome to the Longo family

June 07, 2023

Service operations are efficient and advisors friendly. You are kept informed of car’s status and any recommendations. More

by jss
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Laurence Ruiz
Jun 08, 2023 -

Longo Toyota responded

Thank you for visiting Longo Toyota Svc Dept

June 06, 2023

A great experience with customer service with Calvin Lei and the loan documentation with Laura Tan. More

by Dewypresto100
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Calvin Lei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Tan
Jun 06, 2023 -

Dewypresto100 responded

Excellent customer service. Professional and well educated with all aspects of the vehicle to include finance and extended warranty.

June 06, 2023

He is a helpful and kind person. I highly recommend Juan. Please ask him whatever you need. More

by Paul
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Longo Toyota responded

Thank you for your rating & review and so happy knowing, Juan @ Longo Toyota took wonderful care of you as you deserve

June 05, 2023

Thanks to Juan Maldonado for being “sport” even when my cousin were joking around during the whole process. He showed no partiality, his smile is natural, remained professional, patient and showed very goo More

by Sidney_Rosario
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Longo Toyota responded

Thank you Sidney for entrusting Longo Toyota | Juan to handle your auto care needs. Enjoy what you drive

June 03, 2023

Longo Toyota dealership being number 1 in the world and No Stress No Haggle buying says it all! this dealership really puts you at ease. More

by Sidney_Rosario
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan
Jun 03, 2023 -

Sidney_Rosario responded

Thanks to Jimmy Htun and Juan for being “sport” even when my cousin were joking around during the whole process. They both remained professional, patient and showed very good customer service skills. At the Finance Department, i think his name is ALEX, thank you to him, too. He took time in explaining and helping us to decide to get a extended warranty. He also showed us professionalism and very good customer service skills. These three gentlemen really represent Longo Toyota dealership!

Jun 05, 2023 -

Longo Toyota responded

Good morning Sidney and thank you for posting on DealerRater. We're delighted to read of the caring attention provided by Jimmy and Alex. From all of us @ Longo Toyota, congratulations

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