Lou Sobh Honda

I had a great experience. The service was fast, professional, and honest. They explained everything clearly, completed the maintenance on time, and my car is running perfectly The service was fast, professional, and honest. They explained everything clearly, completed the maintenance on time, and my car is running perfectly. More

Good, competent, and quick service with a smile and great attitude. Will use again in future attitude. Will use again in future More

reachable & fast service provided I could able to get the vehicle performance details from service representative John Goode and time spent and gave me clear explanations vehicle performance details from service representative John Goode and time spent and gave me clear explanations More

Poor reception and poor treatment I expected a better service , reception and updates Bad treatment service , reception and updates Bad treatment More

Great service! Ryan took on a recall for our 06 CR V that two other dealers refused to accept. A team of service people involved and the car repaired as it should h Ryan took on a recall for our 06 CR V that two other dealers refused to accept. A team of service people involved and the car repaired as it should have been. Would highly recommended Ryan and the Lou Sobh Honda Dealership in Cumming, Ga. Thanks again, Kevin More

It was very easy to drop off my vehicle for service. My advisor was courteous and knowledgeable. My advisor was courteous and knowledgeable. More

As long as my car is safe to drive. I'm happy with your work. You took care of my tire issue. I'm happy. I'm happy with your work. You took care of my tire issue. I'm happy. More

great explanation and communication! I had my tires, oil change and break fluid change. Christina was very nice and resourceful. I had my tires, oil change and break fluid change. Christina was very nice and resourceful. More

Very professional, requested service was performed in excellent time. I arrived without an appointment, was met by a service writer in less than 5 minutes, and within 25 minutes, my CRV was ready, washed excellent time. I arrived without an appointment, was met by a service writer in less than 5 minutes, and within 25 minutes, my CRV was ready, washed and had received a full synthetic oil change with OEM oil filter. More

Lou Sobh’s team did not notify me about the timing belt service that was due. It has been overdue for more than a year. At the end of May, I had the engine coolant replaced and paid $200 for that service. service that was due. It has been overdue for more than a year. At the end of May, I had the engine coolant replaced and paid $200 for that service. In June, I discovered through a Google search that my car should have had the timing belt replaced a year earlier. I had to rush to Lou Sobh to get the full timing belt package done, which includes the timing belt, serpentine belt, water pump, and engine coolant replacement. The total cost was around $1,400. They agreed to refund only the $200 for the coolant service I had done in May. They did not acknowledge their mistake or take responsibility for failing to notify me. They also refused to apply the 15% Costco discount for this maintenance. I am very disappointed because I ended up paying about $225 more overall due to their lack of communication and unwillingness to correct the issue. More