4,176 Reviews of Lou Sobh Honda - Service Center
I love this place the always take care off my car I’m so happy to get this car happy to get this car More
Service manager was extremely customer focused, would recommend Recommended, my friends and Neighbors to your dealership recommend Recommended, my friends and Neighbors to your dealership More
I have used this dealership for many years and their service department. Jimmy Harris has been my service advisor for quite some time and he does an amazing job. Very professional, honest and fun to cha service department. Jimmy Harris has been my service advisor for quite some time and he does an amazing job. Very professional, honest and fun to chat with!!! More
Brought my CRV in for a recall replacement item. I was fully expecting to sit there and read a book until it was ready. Was pleasantly surprised when they provided a loaner vehicle. Had my car fixed I was fully expecting to sit there and read a book until it was ready. Was pleasantly surprised when they provided a loaner vehicle. Had my car fixed in less time than I thought. My service rep was great and very professional! More
Hi Harald! Thanks for reaching out. Unfortunately I had a bad experience yesterday on my first visit to Lou Sobh I dropped off my car for servicing in mornin Thanks for reaching out. Unfortunately I had a bad experience yesterday on my first visit to Lou Sobh I dropped off my car for servicing in morning at 9:00 AM. My car was not even at inspection stage at 3:00. After calling multiple times I get a hang of advisor n he sent me maintenance quote at 3:36 n then he stepped away from desk again Then at 4:30 somehow I established contact again after calling multiple times at front desk n chats. I was told nothing can be done today and pickup your car at 6:00 Only 1 out of 6 items was done even though car was at the dealership all day.. 1 item was transm fluid change. I wasted all day yesterday pretty much. Hope this doesnt happen in next visit More
Very efficient and superb customer focus. Quality of work done by tech is wonderful. You know it is done right Quality of work done by tech is wonderful. You know it is done right More
Service was excellent and on time! !! I appreciate the prompt attention and great attitude of my car advisor. !! I appreciate the prompt attention and great attitude of my car advisor. More
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I was told one price on a quote for a repair and when I went to have the service done a week later was told that was incorrect and had to pay a lot more then what I was told. This has happened 2x before. I went to have the service done a week later was told that was incorrect and had to pay a lot more then what I was told. This has happened 2x before. I had a recall done and my dash had a cut in it and they refused to do anything about it. More
Very helpful. took time to explain everything. Great customer service. Very nice and courteous! You should be proud having him work for you. took time to explain everything. Great customer service. Very nice and courteous! You should be proud having him work for you. More