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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,350 Reviews

4,350 Reviews of Lou Sobh Honda - Service Center

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August 06, 2025

Barry was efficient and professional. Set expectations properly and delivered on all items as discussed. More

by A Glassman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Leake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Lou Sobh Honda responded

Thank you for the feedback! We're glad to hear Barry provided efficient, professional service and followed through on everything. We'll be sure to pass this along to him!

August 06, 2025

David, Talin, and Heather are top notch and go above and beyond to provide excellent customer service. Their expertise is so valuable to me as a customer. They are the best in the business and I am grateful More

by agpaucar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wikle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talin
Aug 06, 2025 -

Lou Sobh Honda responded

Thank you for the incredible feedback! We’re so glad to hear that David, Talin, and Heather have consistently gone above and beyond for you. Your appreciation means a lot to our team, and we’re proud to have such knowledgeable and dedicated professionals representing Lou Sobh. We're grateful for your trust and look forward to serving you again!

August 05, 2025

got me right in and fixed my issue right away with a short wait. Stephanie is very knowledgeable More

by dougjanicejones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Lou Sobh Honda responded

Thank you for the great feedback! We're glad Stephanie was able to take care of you quickly and efficiently. We'll be sure to pass along your kind words!

August 05, 2025

Perfect service experience as always! ! The Service Advisor, Adam and the Service Manager, Harold are exceptionally knowledgeable and polite. I will remain a customer for life! I have b More

by Myhondadealer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Gurreri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Lou Sobh Honda responded

Thank you so much for your kind words and continued loyalty! We're thrilled to hear that Adam and Harold provided you with exceptional service once again. It means the world to us that you've trusted Lou Sobh with three Hondas over the years. We truly appreciate your support and look forward to serving you for many more miles to come!

August 04, 2025

Happy with the service I received from the service rep and the maintenance department would recommend the dealership for service to others More

by MCLANCY3325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Leake
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Lou Sobh Honda responded

Thank you! We're glad to hear you were happy with the service and maintenance you received. We appreciate your recommendation and look forward to helping you again in the future!

August 04, 2025

Our experience from the purchase of our Passport through the first service recently performed has been excellent. More

by Pilotguy54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laith Younis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Lou Sobh Honda responded

Thank you! We're glad your experience from purchase to service has been excellent. We appreciate your continued trust and support.

August 02, 2025

Excellent service, in and out quickly, communicated well, coffee available while I waited, car was in great hands! More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talin
Aug 04, 2025 -

Lou Sobh Honda responded

Thank you, Kim! We’re glad everything went smoothly, and you felt well taken care of.

August 01, 2025

Very easy to book an appointment at the time that worked for me. We always leave the vehicle there and wait for a call back. Very quick turnaround and friendly service.. More

by LEOBISS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Lou Sobh Honda responded

Thank you for the review! We're glad the scheduling was easy and the service quick and friendly. We appreciate your continued trust!

August 01, 2025

We had a great experience with Shelby and the Lou Sobh Honda team. We were quoted a price, and they stuck by it. They got the minor touch up done, and we picked up the vehicle with no issues/problems. More

by rbrown406
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Krug
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Fabec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Lou Sobh Honda responded

Thank you for the great feedback! We're happy to hear Shelby and the team provided a smooth, honest experience. Enjoy your vehicle!

July 31, 2025

I was provided a new battery for my Civic without issue. The service advisor was knowledgeable and very understanding of my situation. More

by LMcBride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aquila Ukama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Lou Sobh Honda responded

We're happy to hear everything was handled smoothly and that our team could support you. Thank you for the kind feedback!

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