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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,176 Reviews

4,176 Reviews of Lou Sobh Honda - Service Center

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March 26, 2025

I love this place the always take care off my car I’m so happy to get this car More

by kadiatou.thiam30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Gurrerui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Leake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rashed Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aquila Ukama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

Service manager was extremely customer focused, would recommend Recommended, my friends and Neighbors to your dealership More

by oshackel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Attanasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

I have used this dealership for many years and their service department. Jimmy Harris has been my service advisor for quite some time and he does an amazing job. Very professional, honest and fun to cha More

by Ginger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

Brought my CRV in for a recall replacement item. I was fully expecting to sit there and read a book until it was ready. Was pleasantly surprised when they provided a loaner vehicle. Had my car fixed More

by Countrygirl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laith Younis
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

Hi Harald! Thanks for reaching out. Unfortunately I had a bad experience yesterday on my first visit to Lou Sobh I dropped off my car for servicing in mornin More

by PB08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rashed Khan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Lou Sobh Honda responded

Good Afternoon I apologize for the lack of communication, we tried to accommodate to get you in on a day we had no appointments and just ran out of time. Please feel free to contact me directly and I will do what we can to help you .. Thank you for your business David Wikle Service Director 678-679-7278

March 25, 2025

Very efficient and superb customer focus. Quality of work done by tech is wonderful. You know it is done right More

by prm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laith Younis
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

Service was excellent and on time! !! I appreciate the prompt attention and great attitude of my car advisor. More

by CATALINA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Attanasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle Driver
March 25, 2025

xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx I do not like to write reviews. sorry More

by DMdobs
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rashed Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

I was told one price on a quote for a repair and when I went to have the service done a week later was told that was incorrect and had to pay a lot more then what I was told. This has happened 2x before. I More

by thereedfamily82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I have no name
March 25, 2025

Very helpful. took time to explain everything. Great customer service. Very nice and courteous! You should be proud having him work for you. More

by poppylpr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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