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Lugoff Toyota
Lugoff, SC
2,245 Reviews
Lugoff Toyota is a locally owned dealership in the greater Columbia area. We are a community minded business in a small town atmosphere that gives service to our customers in a manner that is "Always Fast, Fair and Friendly".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
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Showing 2,245 reviews
May 05, 2023
Kristen was amazing very helpful and very knowledgeable about the vehicle hannah was very friendly and I felt this was my best car buying experience about the vehicle hannah was very friendly and I felt this was my best car buying experience More
by Krisscross
Employees Worked With
Kristen Flowers
Helpful April 11, 2023
Terrible business practices Found a 2013 Toyota Corolla on social media Saturday 4-8. I reached out to the dealership for more pictures of the inside of the car and under the hood because the websi Corolla on social media Saturday 4-8. I reached out to the dealership for more pictures of the inside of the car and under the hood because the website only posted 4 external photos. I specifically asked if their used cars went through a 100 plus point inspection and the sales rep said yes. After reviewing the photos you can obviously tell the vehicle did NOT go through an inspection. I mean there was acid pouring out of the battery and the car was just filthy under the hood so I called the sales rep and informed him. He responded by saying, maybe this hasn't gone through the process since we just received it. He said he would get on it. Following day was Easter Sunday. Monday 4-10 comes I text and call the sales rep. He tells me the vehicle is in the shop and detailing so I told him to call me when ready and I would drive an hour to take a look. Never heard back. Tuesday 4-11 comes. I text and call again . Sales rep is off today so I talk to the sales manager who investigates it and tells me the vehicle is $15124.00 , I told him how did you suspiciously have a $2000.00 increase in price? The price Saturday , Sunday and Monday was $12995.00. He would investigate and find out what's going on. Well what do you know . Someone put a deposit on the car. So the vehicle was never inspected. They increased the price by $2130.00 Sold the car right underneath me. Didn't apologize, didn't offer another Corolla on the lot. Just advised me not to drive a hour and make the trip to the dealer. More
by T1dolphin
April 11, 2023
Tyrone was amazing and provided me with everything I needed in the purchase on my Honda! He was detail in the description of my vehicle and made sure the vehicle passed the safety inspection prior to me needed in the purchase on my Honda! He was detail in the description of my vehicle and made sure the vehicle passed the safety inspection prior to me agreeing on the purchase! He stayed with me throughout the process and made sure I was happy! More
by Merrisika
April 07, 2023
Great dealership! They were all nice! The salesman I had was Trent, he was very knowledgeable about the cars available for me. Guided me every step of the way. I even They were all nice! The salesman I had was Trent, he was very knowledgeable about the cars available for me. Guided me every step of the way. I even got a follow up call once I purchased my vehicle to make sure I enjoyed it and if I had questions. Highly recommend More
by Zhane
March 14, 2023
Cody did a fantastic job and answered all questions with excellence. Great experience all around! excellence. Great experience all around! More
by Willmcdonald4
Employees Worked With
March 11, 2023
On my 3rd lease with this dealership. Absolutely the only dealership I will lease or buy a vehicle. Absolutely the only dealership I will lease or buy a vehicle. More
by rodneybowlin21
March 10, 2023
We drive from over 40 min. To service and purchase here. We love the people here all around . Can’t ask for a better place!! To service and purchase here. We love the people here all around . Can’t ask for a better place!! More
by Semes2b
March 10, 2023
Thank you for your patience, Hannah was great in my experience at Lugoff, will send them all my business! experience at Lugoff, will send them all my business! More
by Semes2b
March 10, 2023
Thank you for getting me back on road with my Toyota Tacoma. The service was handled very efficient and professional by Ian. He kept me updated on the status of my vehicle during the repair process. Aga Tacoma. The service was handled very efficient and professional by Ian. He kept me updated on the status of my vehicle during the repair process. Again, Thank you! More
by fcamacho71
Employees Worked With
Ian ( Service department)
March 01, 2023
Horrible customer service. This has been the worst sales experience. Hannah is very pushy person. She will make sure every step of the way you would buy their warranty This has been the worst sales experience. Hannah is very pushy person. She will make sure every step of the way you would buy their warranty More
by map2semes
Employees Worked With
