Maita Toyota of Sacramento

Another RAV4 from Maita Love this dealership. I have bought my last three cars from them and had them service my last 4 cars. The people are particularly accommodating. Love this dealership. I have bought my last three cars from them and had them service my last 4 cars. The people are particularly accommodating. From Henry in Parts to Z and Mike in rental to Ben in Sales. I like going there. Great place More

Staff people are very helpful! All the staff people at the dealership go out of their way to make sure we are fully aware of the service needed on our Toyata. They tell us what ne All the staff people at the dealership go out of their way to make sure we are fully aware of the service needed on our Toyata. They tell us what needs to be done, how long it will take, and how much it will cost. They are very nice to us, they answer our questions, and go out of their way to be helpful. I had forgotten a few crucial items in the car when it went back for service. Brian Butcher was very helpful, getting these items from out of the car. Very helpful and very personable. A real credit to your business. The coffee and snack service is very good too. I don't mind waiting! Thank you. More

Maita Service is always awesome I always receive excellent service from Junko and her team. We are loyal Maita customers because of the service folks. We appreciate their attention t I always receive excellent service from Junko and her team. We are loyal Maita customers because of the service folks. We appreciate their attention to detail and their top notch skills. More

Svc advisor knowledgeable and helpful The advisor was professional and made me laugh even though I didn’t feel well. He got another rep to help me with another issue unrelated to service. The advisor was professional and made me laugh even though I didn’t feel well. He got another rep to help me with another issue unrelated to service. The customer service there is always professional and prompt. the waiting area is clean and has a nice coffee bar More

service department was very busy but slow to get me out the I had a 9:35 service appointment but was still waiting and had not seen a service adviser by 9:50 AM. Appointment was to have door guards and a rear I had a 9:35 service appointment but was still waiting and had not seen a service adviser by 9:50 AM. Appointment was to have door guards and a rear bumper applique (clear) installed on my new Camry. My service adviser was great. He told me it was about an hour's work to do what was required. At noon, TWO HOURS later, the car was ready. I will not make an appointment on a Monday morning in the future, but rather wait until later in the week. I think I should have been comped for some of the work, since it took TWICE AS LONG to do the job. More

Long wait The wait times are pretty lengthy. Also, other dealerships offer complimentary car wash when servicing vehicles. I’m sure Maita would score big with t The wait times are pretty lengthy. Also, other dealerships offer complimentary car wash when servicing vehicles. I’m sure Maita would score big with their customers if they offered this. More

Good service Very nice and complete service. Very nice and complete service. Very nice and complete service. Very nice and complete service. Very nice and complete Very nice and complete service. Very nice and complete service. Very nice and complete service. Very nice and complete service. Very nice and complete service. More

Great service! Favorite Toyota to come too. Always receive fast service and all my questions answered. Terence is a great advisor along with Jason. Would definitely Favorite Toyota to come too. Always receive fast service and all my questions answered. Terence is a great advisor along with Jason. Would definitely recommend. More

Always Great Service I took my wife's 2005 Prius in for its normal 50k service (every 5K) at Maita. I had noted that the driver's side driving light must have some proble I took my wife's 2005 Prius in for its normal 50k service (every 5K) at Maita. I had noted that the driver's side driving light must have some problem because I have replaced the bulb 3 times in the last month. Later that afternoon, Steve Morris called and said they were having trouble tracking the problem down to the circuit but would need more time to troubleshoot it. I agreed to the time and price; Steve said he would call back with followup. Just before 5, Steve called again to say they had not been able to definitively solve the problem but had cleaned and sanded down all of the connectors. Steve indicated the driving lights seemed to be brighter now. . Steve also said that the subsequent quote was inaccurate because it was based upon an incorrect wiring diagram at Toyota. He said he was not going to charge me for the additional time spent for the extra troubleshooting because of the problem with their manuals. Imagine how I felt; an honest person who admitted that there was a problem they were unsure if they had actually fixed or not. I never knew; had he not said something, I would have just paid the much higher revised estimate. Believe me, these are the kind of people you want working on your car!! 100% Honest and trust worthy More

Beware of hidden charges, good customer service but some people try to pull some stunt, just beware, thank you, thank you, thank you, thank you. of hidden charges, good customer service but some people try to pull some stunt, just beware, thank you, thank you, thank you, thank you. More