Maita Toyota of Sacramento

Professional service, the work was quick and correct. The service advisor made recommendations but didn’t attempt any hardball upsell tactics. Will be returning in the future The service advisor made recommendations but didn’t attempt any hardball upsell tactics. Will be returning in the future More

Lee was the best ecause he went the extra mile. At first, the mechinic could not find the starting problem that I had experienced with my Yaris, but he double checked and found the problem which g At first, the mechinic could not find the starting problem that I had experienced with my Yaris, but he double checked and found the problem which got fixed! As well, my warranty helped pay for the repair, and I appreciate the rides. Thanks, Toyota, for having such great people on the job! More

I wrote a long message to your general email yesterday explaining what happened to me. Short version: My appointment was for 10:00 a.m. for a simple oil change. I was told it would be an hour and a half, explaining what happened to me. Short version: My appointment was for 10:00 a.m. for a simple oil change. I was told it would be an hour and a half, which seemed excessive, but ok. I didn't pull away until 1:40. Over 3 1/2 hours after the booked appointment. For an oil change...Very little communication about what was happening. If fact, if I hadn't asked, I'm certain no one would have said a word to me until it was time to go. More

My white Toyota Corolla developed a “rough idle” immediately after the service. The rpm at idle is varying by several 100 RPM. This has never happened before. Unsure what is going on. immediately after the service. The rpm at idle is varying by several 100 RPM. This has never happened before. Unsure what is going on. More

I had a terrible experience and this is the second time in a row. I dropped off my truck for a simple oil change and when I get hope I notice a pool of oil leaking in my garage coming from my skid plate (p in a row. I dropped off my truck for a simple oil change and when I get hope I notice a pool of oil leaking in my garage coming from my skid plate (pics if needed). I call the dealership and they said to bring it in and that I will be a priority and it should be quick. I wasn't able to bring it in until Monday at 0830 because I was busy, but keep in mind I never drove the truck since I brought it back from the dealership from the oil change. They take my truck in and I have to ask what is the status (because the Maita tracker is xx and doesn't work). They said that they didn't find anything wrong and that it must be just residual oil that was leaking. First of all, why would residual oil even be there, second, residual oil wouldn't be pooling and dripping down from the skid plate, and third, if that is the case why did it take almost 3 hours to tell me that nothing was wrong? then around 1230, I asked what is going on and I was told that they replaced the O-ring and filter and will be getting my truck soon. It wasn't until around 1300-1330 I didn't get my truck. I found this absolutely ridiculous. My service adviser was great and polite and apologetic, but I think the mechanic was making him look bad. The fact that I had to take time out of my day for their mistake with no compensation or loaner and to tell me that I will be priority and it should be quick is down right disrespectful. I have a dashcam and saw that they didn't even look at my truck until hours after dropping it off. More

I had a new service writer and he need help. I liked the new video of repairs. I liked the new video of repairs. More

VERY helpful internet sales crew! We will likely be returning there as we get closer to buying. We will likely be returning there as we get closer to buying. More

Dropped off my Toyota Tacoma around 1:30 PM and was ready for pick up by 2:30 PM. Employees were professional, positive and attentive. for pick up by 2:30 PM. Employees were professional, positive and attentive. More

You guys are rockstars! Thank you for your efforts in getting me back on the road! I’m a Maita Toyota fan for life- well, at least while Val is working in the service depart Thank you for your efforts in getting me back on the road! I’m a Maita Toyota fan for life- well, at least while Val is working in the service department More

Did not receive a notice that the car was ready to pick up so had to wait until the next day up so had to wait until the next day More