Maita Toyota of Sacramento

Staff were friendly, informative and took great care of serving my vehicle needs. Overall service exceeded my expectations. Thank you! serving my vehicle needs. Overall service exceeded my expectations. Thank you! More

Excellent, courteous service, as expected. I have been using Maita Toyota for years to service my 2001 Tundra and 2011 Toyota. They have always kept up on the service needs of my vehicles, a I have been using Maita Toyota for years to service my 2001 Tundra and 2011 Toyota. They have always kept up on the service needs of my vehicles, and I would not hesitate to use them in the future for any new Toyotas that I will purchase. More

I was not pleased with the service my car received . I do not feel that it should take almost 3 hours to complete an oil change and the inspection service . At one point I was told that my car should be I do not feel that it should take almost 3 hours to complete an oil change and the inspection service . At one point I was told that my car should be ready soon. When I was told it was ready the same person told me that she phoned me it was ready, I was sitting in the waiting room when that person spoke to me the first time. why the call ? The call was to my home phone . I have been dealing with Mita for many years . Lately service has fallen off and cost is going up. Are we understaffed ? More

“Q” was able to help us with getting the service we needed. Between him and the service manager they gave us great service. Q, gave us very professional dialogue. needed. Between him and the service manager they gave us great service. Q, gave us very professional dialogue. More

Outstanding service! Been getting service from Maita for decades. Thanks to Shenghai Vang for the outstanding service and communication provided. Always a pleasure see Been getting service from Maita for decades. Thanks to Shenghai Vang for the outstanding service and communication provided. Always a pleasure seeing Lee Reloza and Norbert Santos as well. More

Service was great overall. When I got there I had to wait a bit for a rep to meet me at my car. The service rep I had was good When I got there I had to wait a bit for a rep to meet me at my car. The service rep I had was good More

Organized, efficient and prompt. Had a tight timeline and it was accommodated. Very impressive service. Had a tight timeline and it was accommodated. Very impressive service. More

I'VE BEEN DEALING WITH MAITA TOYOTA ON AUBURN BLVD. FOR YEARS. I RETURN BECAUSE OF THE EXCELLENT SERVICE I RECEIVE EACH VISIT. FOR YEARS. I RETURN BECAUSE OF THE EXCELLENT SERVICE I RECEIVE EACH VISIT. More

My service representative Jason was very knowledgeable, I appreciated his help, he was very patient in explaining what was completed on my previous maintenance appointment, and what would be completed at t I appreciated his help, he was very patient in explaining what was completed on my previous maintenance appointment, and what would be completed at the current maintenance appointment. Would be happy to work with him again. More

I like this dealership and normally I’m happy with the service department, but this latest visit was disappointing. Bang Shenghai or something like that wrote up my service order and scolded me for not v service department, but this latest visit was disappointing. Bang Shenghai or something like that wrote up my service order and scolded me for not visiting more frequently even though my mileage is nowhere near 5,000 miles. I’m a grown up. I don’t need that. He didn’t call when my car was ready for pickup and he didn’t call in response to my calling in to check on it. When I called a second time, the service department receptionist told me the car was ready. When I arrived to pick up my car, no one was at the service desks so I went straight to the cashier who eventually found my paperwork. I had asked about a price on the Hydraulics replacement for my rear hatch. No one bothered to get that info for me. After paying, I went out to wait for my car and it took a long time to come. I missed a day of work despite taking the car in at 7:00 AM. Service? I think not. More