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Maita Toyota - Service Center

Sacramento, CA

3.9
3,936 Reviews

3,936 Reviews of Maita Toyota - Service Center

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May 10, 2023

Very slow service and staff had no initiative. Took nearly 3 hours for a basic oil/filter change and my car was ready for 30 minutes on the lot before the staff could finish my paperwork. There we More

by SEAMUSLAFFEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
May 09, 2023

Never had a problem here - this is a great shop with honest folks. I have bought 2 Toyotas b/c of this dealer More

by NBELLESH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colette Shouger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2023

Waited on promptly when I arrived at the service bay. My car was completed quickly. More

by MAXHIDRID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2023

Not too busy and was in and out in an hour for an oil change. More

by JOE.ARMAS71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
May 06, 2023

This is the worst service I’ve experienced. Dealership is not honoring prior purchases. Shame. More

by SAGENERAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leslie Maita
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2023

The service that I have received over many years is okay but not great. The employees do not work professionally on a consistent basis. More

by STEVENSON_GRETCHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Val Valadez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junko Case
May 05, 2023

I chose this location about a year ago. Since that time I have seen a change that is there with less qualified staff. I felt very good after talking with the Service Manager and told him More

by ATMCKINLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Latham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Shibata
3.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023

'I've been a customer of Maita Toyota for several decades, Their service department has remained consistently helpful, courteous, and responsive. I think I've been spoiled. More

by CELDRED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Saephanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junko Case
May 04, 2023

fast, friendly and efficient. The staff kept me posted regarding status of my vehicle. Great communication, car looked good as new, thank you!!! More

by DINAPALAZZOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
May 04, 2023

Hi I been customer over 5 years this is second time angel is taker off me he is not focusing on his work well last time I asked him I want to buy toyota care package he didn't provide me he charged me for si More

by Mujtabasaid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Cruz
2.0
This rating includes all reviews, with more weight given to recent reviews.
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