3,898 Reviews of Maita Toyota - Service Center
Be prepared to wait forever! I come here for maintenance because it's part of my extended warranty. I'm always waiting FOREVER. This time I waited over 2 hours after I was told i I come here for maintenance because it's part of my extended warranty. I'm always waiting FOREVER. This time I waited over 2 hours after I was told it wouldn't take more than an hour. I had to find my service person after an hour and forty minutes because I had not heard a thing. I was doing scheduled maintenance that didn't even include an oil change. I was also 20 minutes early to my appointment. I DREAD taking my car in for this very reason. The previous time I was going to be late to pick up my child from school. They were going to charge me to take a service car because I was being inconvenienced. If the service department can't handle the volume of cars, stop taking so many appointments. No one should have to wait for this long to do general maintenance. My service person was friendly, but he did not communicate well. And he seemed annoyed when I came to check on my status. More
Maintenance done in time said and Prius seems to be running well. Staff answered all my questions and concerns. running well. Staff answered all my questions and concerns. More
Very pleasant. The in take person was very nice. My car was done in a timely manner. The in take person was very nice. My car was done in a timely manner. More
Disappointing. Service requested was not able to be done. Had an appointment but still waited for 40 minutes just to get checked in. Service requested was not able to be done. Had an appointment but still waited for 40 minutes just to get checked in. More
Very quick and friendly service and staff provide great customer service. Haven’t had any issues since being a customer. customer service. Haven’t had any issues since being a customer. More
All the employee are great and behave nice with customers, also it’s clean and well organized place customers, also it’s clean and well organized place More
My experience with the service department was and always has been courteous, helpful and kept well informed. Lisa Miller was our service advisor and was very helpful. has been courteous, helpful and kept well informed. Lisa Miller was our service advisor and was very helpful. More
Very friendly and explained everything I needed to know to make my decision. I was surprised that the tire expert didn't try to up sell me when purchasing tires. It was a very pleasant experience. Great to make my decision. I was surprised that the tire expert didn't try to up sell me when purchasing tires. It was a very pleasant experience. Great job Mario and Pedro!!! More