Maita Toyota - Service Center

First time at Maita and I will be back. Service was great and everyone was very friendly. Service was great and everyone was very friendly. More

Not god service i am waiting a long time for oil change i iam ta iam ta More

Came in for regular service which was for tire rotation. The attendant greeted me and took some info then had me sign the tablet. I had a scheduled appointment at 9:15. I waited for 4 hours(left at 1:30). The attendant greeted me and took some info then had me sign the tablet. I had a scheduled appointment at 9:15. I waited for 4 hours(left at 1:30). He told me the charge was 110.00. I purchased my tires there so I wasn’t expecting a charge at all. He said they cleaned my battery and cables as well as adding fuel cleaner. I wasn’t told up front this was happening and he didn’t review this with when he asked me to sign. I received a text with a video attached at the same time I was checking out but didn’t watch it until I got home.The video from the technician said he checked the battery and it was fine. No mention of the cleaning of battery or adding a fuel cleaner. The rotation was not done due to wear. He did recommend changing of a filter and said tires were worn. It’s concerning that I was charged for things I do not believe were done and I was never asked if I wanted the filter or tires replaced. I have bought and had our cars from Toyota and never had such poor service. I left with a filter needing to be replaced and tires that were “severely worn “. More

We had a 7:15 appointment to wait for my vehicle while a Toyota care service was performed. No oil change. It took over 3 hours. If this is what is to be expected I will need to go elsewhere for my services Toyota care service was performed. No oil change. It took over 3 hours. If this is what is to be expected I will need to go elsewhere for my services. More

Never again. 3hours for an oil change. With service like that, you will be out of business. Inconsiderate of your customers’s time. You lost me as a customer. 3hours for an oil change. With service like that, you will be out of business. Inconsiderate of your customers’s time. You lost me as a customer. More

Was told an exorbitant cost of service ($400+) by Adrian who hadn't checked that I had purchased extended warranty coverage Of to the wrong start who hadn't checked that I had purchased extended warranty coverage Of to the wrong start More

Lee Reloza at Maita Toyota, Auburn location, in Sacramento is a stellar service advisor. This man needs a handsome raise for his customer service skills. He gave me some valuable car tips and was o Sacramento is a stellar service advisor. This man needs a handsome raise for his customer service skills. He gave me some valuable car tips and was overall a wonderful human being with a down to earth personality. He tries to speak Hmong with some of his hmong customer, which is just amazing. I had a smooth and informative interaction with him, and he got my car's oil changed in a reasonable amount of time, despite the dealership being behind on some work. Overall, an excellent experience with Lee Reloza as my service advisor. I highly recommend this man for a promotion or a raise! He deserves it. Also, he is a very honest man, you will love him being your service advisor! Thank you so much Lee Reloza! You are awesome! Keep up your excellent work! I wish you all the best in your career, you deserve it! More

Service was done quickly! Got in and out of the dealership in about an hours time. Got in and out of the dealership in about an hours time. More

The actual service and service rep were fine, but I had to wait in line for 45 minutes to check-in car. I had 9:00 am appointment, and was not checked in until 9:45 am. to wait in line for 45 minutes to check-in car. I had 9:00 am appointment, and was not checked in until 9:45 am. More

Thorough and friendly, waited for oil change done in 2 hours, thank you for your service hours, thank you for your service More