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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.2
4,152 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 4,152 reviews

August 24, 2026

Easy to buy a car and the service was good. Recommend mall of Ga ford More

by 213chaos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wessels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2026 -

Mall of Georgia Ford responded

Thank you for taking the time to share your experience with us. We are glad to hear that the buying process felt easy and that you were happy with the service you received. Your recommendation means a lot to us, and we look forward to being here for you whenever you need us in the future.

August 24, 2026

Not bad. A little long (over a week) but not bad experience at all. Good More

by CHRISJJINX26
Recommend Dealer
Yes
Employees Worked With
Brian
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Aug 25, 2026 -

Mall of Georgia Ford responded

We are honored to hear that your experience with us was a good one overall. We understand that a wait of over a week can feel like a stretch, and we appreciate you sharing that feedback with us. It helps us continue looking at ways to make every part of the process as smooth as possible. Thank you for taking the time to leave a review, and we hope to work with you again in the future.

August 23, 2026

Easy to work a deal Easy to work a deal, and everyone was very nice More

by richard.campbell
Recommend Dealer
Yes
Employees Worked With
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Stanley
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Aug 24, 2026 -

Mall of Georgia Ford responded

We sincerely value you taking the time to share your experience with us. Hearing that the process was easy and that our team made you feel welcome means a lot to us. We hope to see you again down the road!

August 23, 2026

The service at the dealership is very professional. Customer service is excellent. I would recommend to anyone who wants to get their ford serviced. More

by taurussims
Recommend Dealer
Yes
Employees Worked With
Harry
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Aug 24, 2026 -

Mall of Georgia Ford responded

We are grateful for the kind words and for taking the time to share your experience. It means a lot to know that our team's professionalism and customer service made a positive impression. We look forward to being your go-to spot for Ford service for years to come, and we truly appreciate the recommendation.

Aug 29, 2026 -

Mall of Georgia Ford responded

Hi, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 23, 2026

Clean and comfortable No thanks, all I have to say is said No thanks, maybe you have a survey about how it is to finish the survey and I will certainly tell you what I think of that when you ask for my t More

by dwarchitect99
Recommend Dealer
Yes
Print
Aug 24, 2026 -

Mall of Georgia Ford responded

Thank you for your review and for sharing your thoughts with us. We understand your frustration around the survey experience, and we hear you — your time is valuable, and that feedback is noted. We are glad the facility itself felt clean and comfortable, and we hope to have the chance to provide you with a better overall experience in the future.

Aug 29, 2026 -

Mall of Georgia Ford responded

Hi, thank you for sharing this recent experience with us. Please reach out to us at (678) 552-4334 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

August 23, 2026

Helpful m, friendly service writer Comfortable waiting area. Love the coffee and water bottles available. Tables for working. More

by wschatzlejr
Recommend Dealer
Yes
Print
Aug 24, 2026 -

Mall of Georgia Ford responded

Thank you for your review! It is great to hear that our service writer made a positive impression and that you felt comfortable during your visit. We put a lot of thought into making the waiting area a welcoming space, so knowing that the amenities were helpful to you really means a lot to us. We look forward to seeing you again at Mall of Georgia Ford!

Aug 29, 2026 -

Mall of Georgia Ford responded

Hi, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 23, 2026

Best dealership I've been to in all the cars I've owned Great place to do business More

by KALL08.NOEL
Recommend Dealer
Yes
Employees Worked With
Ralphie
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Aug 24, 2026 -

Mall of Georgia Ford responded

We are thrilled to hear this from someone who has experienced many dealerships over the years. That kind of perspective means a lot to us, and we are glad your time with us stood out. We look forward to being your go-to place for years to come.

Aug 29, 2026 -

Mall of Georgia Ford responded

Hi, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 22, 2026

Avery did a great job of taking care of me. Keep me informed and get me a good deal. More

by scottnu68
Recommend Dealer
Yes
Employees Worked With
Avery
Print
Aug 24, 2026 -

Mall of Georgia Ford responded

We are overjoyed to hear about your experience with Avery! It is great to know that you were kept informed throughout the process and walked away with a deal you are happy with. We will be sure to pass along your kind words, and we hope to work with you again in the future.

August 22, 2026

It was a repeat visit & they knew I needed the car to take grandchildren to Disney World. They bent over backwards to make sure they had the car ready and everything in good shape to go. I am extremely g More

by ELAINEKELLEY2022
Recommend Dealer
Yes
Employees Worked With
Josh Phomvongsa
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Aug 24, 2026 -

Mall of Georgia Ford responded

Thanks so much for sharing this! Knowing that our team played a small part in helping you get ready for a Disney World trip with your grandchildren makes this especially meaningful to read. It's great to hear that the care we put into getting your car prepared came through the way it did. We truly appreciate your trust in us, and we hope you and your grandchildren had an amazing time!

August 22, 2026

Santiago went over and above to make sure my issue was resolved. He was very accommodating to my needs and schedule More

by squad2man
Recommend Dealer
Yes
Employees Worked With
Santiago
Print
Aug 22, 2026 -

squad2man responded

Great experience and a pleasure to work with Santiago

Aug 24, 2026 -

Mall of Georgia Ford responded

We are glad to hear that Santiago took such good care of you. It means a lot to know that he was flexible and attentive to what you needed. We will be sure to pass along your kind words to him and the rest of our team at Mall of Georgia Ford!

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