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Mall of Georgia Ford

Buford, GA

4.2
4,111 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 4,111 reviews

August 02, 2026

Very professional, prompt, factual, and efficient. Friendly, considerate of my time, and good follow up. More

by N.HARBISON
Recommend Dealer
Yes
Aug 04, 2026 -

Mall of Georgia Ford responded

Hello, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

August 02, 2026

I went there without an appointment and I spite of being very busy they took care of my problem with care and a smile. Thank you Mall of Georgia Ford. More

by obviouslymes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 03, 2026 -

Mall of Georgia Ford responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

August 01, 2026

Great communication Josh tells me what is going on the whole time. Always on time. More

by DSCIBA
Recommend Dealer
Yes
Employees Worked With
Josh
Aug 04, 2026 -

Mall of Georgia Ford responded

Thank you for sharing this feedback with us! It is great to hear that Josh kept you informed throughout the process and consistently delivered on time. That kind of clear communication and reliability is exactly what we work hard to provide. We look forward to working with you again at Mall of Georgia Ford.

August 01, 2026

Mirnes was an awesome sales guy. Never pushing and answered all my questions with patience and detailed information. I couldn’t have asked for a better salesman. The inventory of car More

by Jerrysonic62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mirnes 5 stars!!!
Aug 02, 2026 -

Mall of Georgia Ford responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

August 01, 2026

Josh always do everything to help detail explaining services all around good guy He cares about the customers More

by Vickieebrown
Recommend Dealer
Yes
Employees Worked With
Josh and Isaiah
Aug 02, 2026 -

Mall of Georgia Ford responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

July 31, 2026

Kept in contact throughout the servicing I don't like these surveys every time. Now last year was a different story. For 3 + months couldn't figure out was wrong cause it always started for you. Don't th More

by maryann
Recommend Dealer
Yes
Employees Worked With
Valet. Idk
Aug 03, 2026 -

Mall of Georgia Ford responded

Hi Maryann, we are so disappointed to learn of this situation you have described. Please reach out to us at (678) 552-4334 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

July 31, 2026

They were quick and efficient. They did exactly what they said they would do. for my product recall. More

by JSTANLEY92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Wessels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2026 -

Mall of Georgia Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

July 31, 2026

It was good. Friendly and kept us informed Aaron listened to our concerns and made sure everything was addressed More

by Kmcull0714
Recommend Dealer
Yes
Employees Worked With
Aaron
Jul 31, 2026 -

Mall of Georgia Ford responded

Thank you for the kind words! We're glad Aaron listened and addressed all your concerns. We'll pass along your feedback and look forward to working with you again!

July 28, 2026

I called ralphie. He was able to get my truck in quickly. He got it out quickly. He was able to provide the services I needed and kept me informed the entire time More

by augiebazemore
Recommend Dealer
Yes
Employees Worked With
Ralphie
Jul 29, 2026 -

Mall of Georgia Ford responded

Thank you for sharing your experience with us! It's great to hear that Ralphie was able to get your truck in and out quickly while keeping you informed throughout the process. We know how important it is to have a smooth, efficient service visit, and we're glad that was the case for you. We look forward to serving you again!

July 27, 2026

Oil change in all my valve stem caps are missing after the service All tore valve caps were missing More

by CAURORA
Recommend Dealer
No
Jul 29, 2026 -

Mall of Georgia Ford responded

Hi Caurora, we are so disappointed to learn of this situation you have described. Please give us a call at (678) 552-4334 if you'd like to discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. Take care.