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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,084 Reviews
Maple Hill Auto Group has been family owned and operated since 1995. We are proud to offer Subaru, Hyundai, Genesis, Volvo, Volkswagen and Audi sales, service and parts. 2015 was a big year for Maple Hill Auto Group as we opened our newly renovated state of the art facility, bettering our service to customers.
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5622 W Main St.

Kalamazoo, MI

49009

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Showing 5,084 reviews

November 27, 2021

Im blown away at how easy they made this. I was buying out a lease I acquired in CA. The lease was dealer-owned so I had to purchase through a dealership. Matt took care of everything, we never even met u More

by Bkoyak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Matt. If there is anything else we can do to further assist you, please don't hesitate to give us a call. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

November 26, 2021

Communication was superior, was kept in the loop during the process of my service call. More

by BILLW8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to give us a call. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

November 26, 2021

Very very slow service. Service writer not knowledgeable or professional. Wanted to buy a new car here but I will not. More

by MCCLURERYLEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cedric .. service writer.. poor
Dec 06, 2021 -

Maple Hill Auto Group responded

I'm sorry we couldn't earn your business. If you would like to talk about what happened in more detail, please feel free to give me a call anytime. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

November 25, 2021

Phil is great to work with! Always friendly, thoughtful, knowledgeable, and thorough in what he does! More

by ALGUMBLETON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Phil Lawrence
Nov 29, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Phil. If there is anything else we can do to further assist you, please don't hesitate to give us a call. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

November 24, 2021

The service department is top notch. Not only are their prices fair and provide quality work, the staff is always extremely helpful and friendly. More

by AaronW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Darnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to give us a call. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

November 23, 2021

The staff was very helpful and worked around our crazy schedule to get our car fixed. Thank you! More

by STANLEYK22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to give us a call. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

November 23, 2021

I had been in the market for a few months and stopped in to Maple Hill. Ed Fitts took his time to show me several vehicles, no pressure, and by the end of the next day I made my decision. I tell people, "I More

by TBIRCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Fitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Ed. If there is anything else we can do to further assist you, please don't hesitate to give us a call. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

November 23, 2021

Very happy with the service support and explanation of work performed! Highly recommend this dealers for service. More

by jcarm12960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Che Lopez
Nov 24, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to give us a call. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

November 23, 2021

Was in and out with no issues and had some cookies too. Al's good. l More

by BRUCE.D.SHANNON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amie Freeman
Nov 24, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to give us a call. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

November 23, 2021

I had a great experience. The customer service representatives were very friendly and helpful. My appointment was at 1 pm and my service started on time and the amount of time given to me to comp More

by AAPPLEWH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Che Lopez
Nov 24, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to give us a call. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

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