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Maple Hill Auto Group

Kalamazoo, MI

Overview
Employees
Reviews
Vehicles
4.6
5,087 Reviews
Maple Hill Auto Group has been family owned and operated since 1995. We are proud to offer Subaru, Hyundai, Genesis, Volvo, Volkswagen and Audi sales, service and parts. 2015 was a big year for Maple Hill Auto Group as we opened our newly renovated state of the art facility, bettering our service to customers.
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5622 W Main St.

Kalamazoo, MI

49009

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Showing 5,087 reviews

December 31, 2020

Great friendly service staff, very helpful and fast. Enjoyed my engagement with the service department. Highly recommended, and I will tell all of my friends More

by DARRELL.HARRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Specialist 269-342-6600 ext 70109 afreeman@maplehillauto.com

Helpful
December 31, 2020

Our C70 and XC60 Volvos have been serviced by Maple Hill Auto since we moved to South Bend six years ago. Service has been excellent. Employees are fantastic! Can't say enough good about them! More

by Zell Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lena Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Darnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Che Lopez
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Jan 04, 2021 -

Maple Hill Auto Group responded

Thank you, so much! We are happy to hear that you love coming to Maple Hill. We look forward to working with you in the future. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

Helpful
December 31, 2020

Great experience. Loving my Subaru Crosstrek so far. Demsy was very helpful going over every feature with me in my new car. Thank you Demsy!! More

by ANSONS2218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Heckman
Other Employees : Dempsy Bluman , Tim Born
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Dec 31, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Dempsy. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Specialist afreeman@maplehillauto.com 269-342-6600

Helpful
December 31, 2020

We had another great experience purchasing a new Audi from you! Jon Gates is a top-notch salesman. He makes buying a vehicle a fun experience that makes the 100 mile drive from Indiana worth the drive. I More

by SBOWERS57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Born
Report | Print
Dec 31, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Jon. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Specialist afreeman@maplehillauto.com 269-342-6600

Helpful
December 30, 2020

My salesman Matt Williamson was very knowledgeable about the car and SUV’s he sold. He had helpful advice to help us in our decision making process. I would highly recommend him to my friends and family. More

by DKM52258
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Vinstra
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Dec 30, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Matt. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

Helpful
December 30, 2020

Everyone was kind and helpful from Lena the scheduler to Andrea my go to person to the technician that answered my questions. Thank you. ! Happy new year. !! More

by BLIN18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lena Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Darnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Specialist 269-342-6600 ext 70109 afreeman@maplehillauto.com

Helpful
December 30, 2020

How many times do I need to fill out a survey? I had an oil change. It was an average experience. Not bad - Not great More

by MARKAKANOUSE
Recommend Dealer
Yes
Employees Worked With
Che Lopez
Report | Print
Dec 30, 2020 -

Maple Hill Auto Group responded

Hi Mark, Thank you for taking the time to leave feedback for us. Is there anything we could have done to have made your experience a great one? Amie Freeman Customer Support Specialist 269-342-6600 ext 70109 afreeman@maplehillauto.com

Dec 30, 2020 -

MARKAKANOUSE responded

Quit sending requests for redundant surveys

Helpful
December 30, 2020

my Fourth Subaru in 6 years all bought from Mike zinger highly recommended we live in grand rapids and spend the time due to the great people of maple hill More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Zinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Vinstra
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Dec 31, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Mike. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Specialist afreeman@maplehillauto.com 269-342-6600

Helpful
December 29, 2020

Set up a appointment. They started on time and quickly completed job. Associate was very friendly. Asked if I had any questions. Told me to have a great day! More

by ABILLS0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah Stolz 6502
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Dec 29, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

Helpful
December 29, 2020

The work was done in a timely, efficient fashion. The two young ladies I had interactions with were very courteous, friendly and professional. Also I received a call back the day after to verify my satisfact More

by AHSANKHAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misty Figg
Report | Print
Dec 30, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Specialist 269-342-6600 ext 70109 afreeman@maplehillauto.com

Helpful
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