Back

Maple Hill Auto Group

Kalamazoo, MI

4.6
5,077 Reviews
Maple Hill Auto Group has been family owned and operated since 1995. We are proud to offer Subaru, Hyundai, Genesis, Volvo, Volkswagen and Audi sales, service and parts. 2015 was a big year for Maple Hill Auto Group as we opened our newly renovated state of the art facility, bettering our service to customers.
Contact Dealership

5622 W Main St.

Kalamazoo, MI

49009

Directions

By Type

Showing 5,077 reviews

April 03, 2020

Good service Hannah was very helpful keeping me updated on the progress. I even called back to make a change on the service after it was completed with no issues a More

by E.TORRES
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2020 -

Maple Hill Auto Group responded

Thank you for the review. We are thrilled to hear that you had a positive experience in our service department. Please let us know if we can assist with anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

April 01, 2020

Very happy Everyone was courteous and professional. The service (oil change) was performed very quickly. In this trying time it was impressive to see the degree More

by ROADSTER195100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey LeRoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Che Lopez
Apr 03, 2020 -

Maple Hill Auto Group responded

Thank you for the positive review. We are thrilled to hear that you had a great service experience here. The safety of our customers and staff during this time have been our number one priority. Please let us know if we can assist with anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

March 31, 2020

I had heard great things about Maple Hill my whole life having had family and friends that worked there. When I finally got the chance to purchase my first Subaru (I know exciting!) I knew right where to g More

by BellN92
Recommend Dealer
Yes
Employees Worked With
Jeff Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lena Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Darnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Balestri, Che Lopez
Apr 01, 2020 -

Maple Hill Auto Group responded

Thank you for the positive review. We are so happy to hear that you had a great experience with both our sales and service departments. We will always be there for our customers; please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

March 31, 2020

I was in need of my first oil change and during these crazy times wasn’t sure what to expect. Everything was clean & everyone was aware of keeping their distance. More

by MAHODAWN
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Mar 31, 2020 -

Maple Hill Auto Group responded

Thank you for the positive feedback. We're happy to be able to continue to serve our customers during these trying times. If there is anything else we can do for you, please, let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

March 31, 2020

tail light out when I need to get to dialysis Even now during the pandemic Maple Hill Subaru service is prompt, careful, customer-oriented! Fixed the problem immediately at my scheduled appointme More

by A.ROMANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
do not know which male service person, so I guessed with the photos, Che Lopez
Apr 01, 2020 -

Maple Hill Auto Group responded

Thank you for the review. We are happy to hear that you had a great service experience here. If you need anything in the future, don't hesitate to let us know. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

March 31, 2020

Had an oil changed scheduled. Took over an hour to have it done. It wasn't a busy daif I have an appointment should not take that long. More

by madowning1
Recommend Dealer
Yes
Employees Worked With
Kelsey LeRoy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2020 -

Maple Hill Auto Group responded

Thank you for your feedback; we definitely appreciate it. An oil change appointment usually takes an hour because of the inspections that are required to be done as well. If there is anything else I can do please do not hesitate to reach out. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

March 30, 2020

Will recommend this dealership to anyone looking to buy a su Matt Williamson was wonderful to work with. Matt had thorough knowledge about the suburb ascent .all of our questions were answered very thoroughly an More

by MRSHWI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Vinstra
Mar 31, 2020 -

Maple Hill Auto Group responded

Thank you for the positive review. We are thrilled to hear that you had a great sales experience here. Please let us know if we can assist with anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

March 29, 2020

Very Pleasant Experience We've had two services on our Subaru in the last couple of months. Locating a noise we kept hearing and a 30,000 mile checkup. They found that the d More

by RBEACHY22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Darnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Cook
Mar 31, 2020 -

Maple Hill Auto Group responded

Thank you for the positive review. We are thrilled to hear that you had great service experiences with Andrea and Justin. Please let us know if we can assist with anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

March 28, 2020

I always get great service at Maple Hill. Our salesperson, Mike Zinger, is the only person my mom and I will buy our cars from. He doesn’t pressure you, and always goes above and beyond. More

by alhan
Recommend Dealer
Yes
Employees Worked With
Michael Zinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Vinstra
Mar 31, 2020 -

Maple Hill Auto Group responded

Thank you for the positive review. We are thrilled to hear that you had a great sales experience here. Please let us know if we can assist with anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

March 26, 2020

I was very happy with the service I recieved concerning the fuel filter replacement. It was a short visit, 15 or so minutes if you count from my appointment time. Most everyone was friendly and talkative More

by BRADPEET74
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Avery
Mar 27, 2020 -

Maple Hill Auto Group responded

Thank you for the positive review. We are happy to hear that you had a great service experience here. Please let us know if we can assist with anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

...
334
...