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Maple Hill Auto Group
Kalamazoo, MI
5,066 Reviews
Maple Hill Auto Group has been family owned and operated since 1995. We are proud to offer Subaru, Hyundai, Genesis, Volvo, Volkswagen and Audi sales, service and parts. 2015 was a big year for Maple Hill Auto Group as we opened our newly renovated state of the art facility, bettering our service to customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 5,066 reviews
March 24, 2020
Will continue to drive the 90 miles!!! I live in a whole different city but will continue to make the long drive to Maple Hill Auto to service my car. Maple Hill has always been upfront, ho I live in a whole different city but will continue to make the long drive to Maple Hill Auto to service my car. Maple Hill has always been upfront, honest and trustworthy. One doesn't feel like a customer there, more like a family friend. The waiting area and children's play area is well kept up and clean. More
by JAYMESUE.RN
Verified Customer
Helpful March 24, 2020
Overall they do a nice job. Still waiting on someone to get back to me with an answer on CarPlay for my car....I was told when I was purchasing this car that I could run my phone apps on the screen. Still get back to me with an answer on CarPlay for my car....I was told when I was purchasing this car that I could run my phone apps on the screen. Still frustrated trying to figure out how to make it happen. I am hearing that this car’s system doesn’t support it but no confirmation. Very sad as that was on the top of my list for what I wanted from this car. Waiting to hear if they can install a new stereo until to allow for this. It has been weeks now. More
by bam623
Employees Worked With
March 24, 2020
Ed was very flexible with his time and was able to schedule a test drive with very little notice. We purchased the vehicle that day and left with a great impression of Maple Hill Auto Group. I would schedule a test drive with very little notice. We purchased the vehicle that day and left with a great impression of Maple Hill Auto Group. I would recommend Ed to any of our family and friends. More
by HBOSTATERPHOTOGRAPHY
March 24, 2020
Well done Staff was friendly, flow of information was good. Car was fixed in good time, I was immediately contacted to come pick it up. Also, Andrea Walker rock Staff was friendly, flow of information was good. Car was fixed in good time, I was immediately contacted to come pick it up. Also, Andrea Walker rocks!!! More
by GYLUDVIG
Employees Worked With
March 24, 2020
Great team and dealership Maple Hill is a great dealership, and they have a fantastic team to work with. We worked with Nick, who sold us a car around a year ago, and when he w Maple Hill is a great dealership, and they have a fantastic team to work with. We worked with Nick, who sold us a car around a year ago, and when he was out on a vacation, one of his coworkers stepped in and helped to get us into the vehicle we were looking for. More
by JFAHEY
March 21, 2020
I get treated very well here. I feel like I'm listened to and that my car is getting the best maintenance possible. Everyone is very friendly. and that my car is getting the best maintenance possible. Everyone is very friendly. More
by ANNABANANA1951
Employees Worked With
March 20, 2020
Helpful and Timely! The service personnel were all very friendly and helpful. Was able to get a same day appointment and work was done quickly! They gave helpful advice The service personnel were all very friendly and helpful. Was able to get a same day appointment and work was done quickly! They gave helpful advice and heads up on some things to expect for future work required. More
by JONI.KLOSTERMAN
Employees Worked With
don't know his name, Steve Nutt, Che Lopez
March 20, 2020
This is a wonderful dealership. I would recommend this dealership to friends and family. The quality of,the huyndai santa fe I purchased is great. dealership to friends and family. The quality of,the huyndai santa fe I purchased is great. More
by TRANSLER
Employees Worked With
Phil Lawrence, Greg Vinstra
March 20, 2020
Everything checked out and completed Service was polite and friendly...I was not called however when the car was finished...I had to call and ask if it was finished...thanks! Service was polite and friendly...I was not called however when the car was finished...I had to call and ask if it was finished...thanks! More
by TAFKANM
Employees Worked With
March 20, 2020
EXCELLENT SERVICE IN ALL AREAS FROM SALES TO FINANCIAL CLOSING. SALESMAN VERY KNOWLEDGEABLE AND HANDLED ALL MATTERS OF THE PURCHASE IN A VERY PROFESSIONAL WAY. IN ALL AREAS FROM SALES TO FINANCIAL CLOSING. SALESMAN VERY KNOWLEDGEABLE AND HANDLED ALL MATTERS OF THE PURCHASE IN A VERY PROFESSIONAL WAY. More
by F1664
