Maple Hill Auto Group - Service Center
Kalamazoo, MI
3,465 Reviews of Maple Hill Auto Group - Service Center
I couldn’t find anyone to help me check out until I asked salespeople and the receptionist. My speed is not displaying on the center console. Everything else was wonderful. I had stopped in earlier this salespeople and the receptionist. My speed is not displaying on the center console. Everything else was wonderful. I had stopped in earlier this summer because the low pressure light was on. They sent me away saying no problem showed. But two days later I took it somewhere else where they found a large nail. More
Second time service was sloppy. Last year's maintenance: missing lug nut when picking up the car. This year: differential fluid spilt on the catalytic converter. I understand they are busy, but rushed and s missing lug nut when picking up the car. This year: differential fluid spilt on the catalytic converter. I understand they are busy, but rushed and sloppy work is unacceptable for Subaru service. More
Maple Hill always has great service. They are quick and friendly and don't try to be pushy with add ons. I would recommend them every time. friendly and don't try to be pushy with add ons. I would recommend them every time. More
After picking up my car from having a 400.00 + repair done I experienced the same problems on my way home. I live almost an hour away from this dealership and now I have to go back. It’s very frustrati done I experienced the same problems on my way home. I live almost an hour away from this dealership and now I have to go back. It’s very frustrating. Plus with masks on and unclear signatures on my paperwork I’m not 100% sure which employees I worked with. More
I recently purchased a 2017 Audi A4. During my first service interval it was discovered that the car had a few issues. As it is still under it's factory warranty, I took it over to Maple Hill. They went service interval it was discovered that the car had a few issues. As it is still under it's factory warranty, I took it over to Maple Hill. They went above and beyond to make the repairs. The process was very simple. They did a great job. More
Great service, great attitude, the guy I talked to explained everything and answered all my questions happily. Now my car runs better than when I bought it. explained everything and answered all my questions happily. Now my car runs better than when I bought it. More
I started coming to Maple Hill Auto Group 2 years ago. In this short time my appointments are often double booked which leaves me wait longer than I should or worse yet listening to my adjuster blaming m In this short time my appointments are often double booked which leaves me wait longer than I should or worse yet listening to my adjuster blaming me for the mix up. More
Hannah was awesome reviewed what needed to be done, explained how long it would take, and insured my car would be clean and ready for me on time. The lounge are was clean, the coffee was fresh, and the explained how long it would take, and insured my car would be clean and ready for me on time. The lounge are was clean, the coffee was fresh, and the wifi while I waited was great. Highly recommend the VW service at Maple Hill. More
I’ve been using Maple Hill for 15+ years. Great company! They always go above and beyond to make their customers feel comfortable. Nice work! They always go above and beyond to make their customers feel comfortable. Nice work! More
Excellent customer care. Service was efficient and quick. Lovely people and caring, thank you. Best dealership in Kalamazoo hands down. Buying a car is one part of the journey, the most important other part Lovely people and caring, thank you. Best dealership in Kalamazoo hands down. Buying a car is one part of the journey, the most important other part is the servicing department. Keep up the good work! More