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Mark Christopher Auto Center

Ontario, CA

4.4
8,923 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 8,923 reviews

March 27, 2024

Nick is very professional & gets things done. Dont hav more to say hope this meets the fifteen word minimum More

by MANTIANO1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 26, 2024

Excellent customer service. Service was fast, I thought I was going to wait longer. Very clean waiting area. More

by boxmfg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Lopez
Mar 28, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and I am so thankful that your time with us was well spent. Please feel free to reach out to me with any questions or future auto needs, as we are always here to help. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 26, 2024

Good dealership would buy from them again. Friendly service, fast and smooth buying process thank you More

by bigmike909
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Mark Christopher Auto Center responded

Mike, thank you for your kind words, and congratulations on your new car! I am very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 26, 2024

Came into the shop for an oil change and he helped me. He has great customer service so if you need a car, see Johnny! More

by madison taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Mark Christopher Auto Center responded

Hi Madison, and thank you for this great review! I am happy to hear that Johnny took care of you! They are a great asset and I appreciate all that they do. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 26, 2024

Thank you so much to these three professionals salesmen! They were very helpful! Thank you so much to Johnny Mendoza, Joe and JT, customer service can’t get any better than these three! More

by AriChristine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Trimble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone, Ari. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 25, 2024

We had worked with this dealer for our work trucks for long time. They're the best, process it's always fast and easy, friendly staff all the time. If you are looking to get a car, I Strongly recommend Ma More

by fleetservicespecialist
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Trimble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Mark Christopher Auto Center responded

I really appreciate the kind recommendation. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 25, 2024

Jerry and JC were very helpful and made the experience stress free and very smooth. More

by robrich1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Mark Christopher Auto Center responded

Rob, I am pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 25, 2024

Everything with sales was excellent. As far as receiving my EVgo charge code has been very difficult and still have not received a code to start my EVgo account. Please send me a code vi More

by free2flym
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! Please reach out to me at your convince to discuss your concerns further. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 25, 2024

They keep setting appointments, they never keep, they have customers waiting in room for hours😱 thinking they started on vehicle, and did not! After all this time. Also, they do not offer transportation More

by purplepam719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Non are listed
Mar 27, 2024 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us your review. It seems that we came up short in meeting your expectations, and that is not the customer service that I seek to provide. I would appreciate hearing more about this issue so that we may work together to make amends. Please contact me at your earliest convenience. I hope to hear from you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 24, 2024

Worked with this dealership through the Costco auto purchasing program. 👍👍. Ask for Mario he’s nice and gave me the pricing information over the phone before I drove an hour and fifteen minutes to th More

by Bridget
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Mark Christopher Auto Center responded

Bridget, thank you for the wonderful review and for traveling to Mark Christopher Auto Center from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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