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Mark Christopher Auto Center

Ontario, CA

4.4
8,922 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 8,922 reviews

March 20, 2024

I feel that I get great customer service and they communicate everything clearly every time I am there. More

by califgurl1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 20, 2024

Friendly,courteous go beyond their expectations to get you the best deal. No regrets. Wow!! More

by roslamarre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Mendoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Mark Christopher Auto Center responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 20, 2024

One of the best experiences I've had buying a car. Awesome dealership, they make you feel at home their. Very friendly and helpful staff. Denis Franco was amazing he got me into the car I wanted th More

by mzimmer02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Mark Christopher Auto Center responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Denis was so positive. We do our best to make sure all of our customers leave with the right vehicle and I am glad that you're enjoying yours. I look forward to seeing you again. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 19, 2024

We called to get an appointment. We were there early. They took our car right away and it was done early! More

by hinklegary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. I am extremely happy that you left satisfied and do appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 18, 2024

Super quick, efficient and Nobu has been an awesome service advisor, so helpful and always on top of my services. More

by STEPHANIECBARRET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nobu
Mar 20, 2024 -

Mark Christopher Auto Center responded

Stephanie, thank you for the awesome feedback! You're right, Nobu is an excellent service adviser and we appreciate all they do for us! I am very happy to hear that they were there to provide you with great service. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 18, 2024

Very respectful good customer service good pricing salesperson Luis very respectful towards family very helpful. More

by alexmichelperez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis casquete
Mar 20, 2024 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review, Alex! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 17, 2024

I will be coming back and that's because of Jerry. He's the best More

by joserod1972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Mark Christopher Auto Center responded

Jose, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 17, 2024

Alex was very helpful with the purchase. Price is great. We found a small dent on the car the next day and did not.know where it came from. Alex had the dent guy took care of it without ques More

by brandonh4
Recommend Dealer
Yes
Employees Worked With
Alex
Mar 19, 2024 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Brandon. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 16, 2024

The detailing was not to my satisfaction if I financed a $53k vehicle. When I received my traverse it was dark. This morning when I got in the vehicle I noticed the center decider and in between seats it wa More

by camberossal102
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Mark Christopher Auto Center responded

I would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and encourage you to contact me if you would like to further discuss your visit. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 15, 2024

Had taken in the Traverse and they did a great job but recommended 2 other things to do but when I declined due to my they were great with no high pressure. I then took it back 2 days later and the two More

by RNCOLLINS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Mark Christopher Auto Center responded

Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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