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Mark Christopher Auto Center

Ontario, CA

4.5
10,147 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,154 reviews

February 10, 2024

Nick St and Vince were extremely helpful in the purchasing of my new Sierra 2500. I wouldn’t shop anywhere else when buying any GM vehicle. I would 100% refer anyone I know looking for a GM vehicle More

by ETDIAZ04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincenzo Catalano
Feb 13, 2024 -

Mark Christopher Auto Center responded

I cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendations! It was a pleasure to assist you and please let us know when we can do so again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 10, 2024

The service there was exceptional. Staff and sales personnel were very helpful especially Jose and Rey. Overall I highly recommend MC. More

by NASIR.VCM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Enciso
Feb 13, 2024 -

Mark Christopher Auto Center responded

Hello Nasir, and thank you for your feedback. I am very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 10, 2024

Waited 5 hours to have routine service. Technician seemed confused. Wi Fi did not work. Staff did not seem to care. Service at your dealership has been consistently poor. More

by mkrflute
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Hess
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Pena
1.0
This rating includes all reviews, with more weight given to recent reviews.
JT Trimble
1.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cavazos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gomez, Anthony Garrido
Feb 12, 2024 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us your review. It seems that we came up short in meeting your expectations, and that is not the customer service that we seek to provide. I would appreciate hearing more about this issue so that we may learn how to improve the customer experience. Please contact me at your earliest convenience. I hope to hear from you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 09, 2024

Great customer service very helpful and fast services definitely will recommend for future leases and perchases More

by FPEREZ83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Trimble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 09, 2024

I worked with Vincenzo for almost 2 weeks to get the purchase together before I traveled down to the dealership to pick up the vehicle. Everything was pretty smooth, the only downside was that the OnSta More

by bjmcgruder
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincenzo Catalano
Feb 12, 2024 -

Mark Christopher Auto Center responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 08, 2024

Wasn’t really impressed with the service at the sales portion of the dealership or communication after the purchase. Took forever to get my loan processed (over 30 days) and items that were supposed to c More

by Chaes Padlock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bryan Morales
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Mark Christopher Auto Center responded

I appreciate you taking the time to share your experience with our dealership, Chaes. I would like to speak with you about the details of your time with us. Please contact me directly at your earliest convenience. Thank you! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 07, 2024

3 vehicle I buy here and everyone is so helpful when doing so. Highly recommend this dealership for your next car or truck when looking for a new ride! More

by IERAIDERGUY05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Mark Christopher Auto Center responded

I cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let me know when I can do so again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 07, 2024

Probably the best service experience I’ve ever had at a dealership. Every person I encountered was helpful. More

by TEDDIEREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Blanco, Anthony
Feb 08, 2024 -

Mark Christopher Auto Center responded

Thank you for the positive feedback. I'm very happy to hear that you enjoyed your visit here with us at Mark Christopher Auto Center. I am driven to offer great customer care and I strive to provide the best service experience. Thank you again and I hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 07, 2024

Denis in Sales & Ceasar in Financing took really good care of us! They were great! Super friendly & very knowledgeable! I highly recommend shopping at Mark Christopher in Ontario! More

by Ilene Hernandez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denis Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ceasar
Feb 08, 2024 -

Mark Christopher Auto Center responded

I really appreciate the kind recommendation, Ilene. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 07, 2024

ok thank you they work with us I'm happy with there service. thank for everything More

by APOLAYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nobu
Feb 08, 2024 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let me know how happy you are with your experience! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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