Mark Christopher Auto Center

I loved the dealership before COVID. Now it seems to lack great customer service. There is one person who I trust going to who takes care of my car and communicates everything to me. Av Now it seems to lack great customer service. There is one person who I trust going to who takes care of my car and communicates everything to me. Avo makes the service department shine and only reason why I keep coming back to Mark Christopher Auto Center. More

I brought my 1 week old $93K Tahoe High Country into Mark Christpher Chevrolet Service for a simple bumber to fender alighnment issue this morning at 7am, at 3:42 is when the employees of Avalon Collision Ce Christpher Chevrolet Service for a simple bumber to fender alighnment issue this morning at 7am, at 3:42 is when the employees of Avalon Collision Center finally picked my car up and for 24 minutes the person that picked up my vehicle and the person that brought him to the dealership streetraced my new car back to the shop! Here's a little secret, Onstar tells you everything about where your vehicle is, how many times it started, how many times it was under FULL throttle acceleration or braking and it tells you where each of these events take place. I called Avalon and spoke with Raul and he tried to tell me that his employee said there was construction traffic on Holt Blvd as an excuse for his heavy right foot at each intersection. The Onstar App determined this was a LIE! Jeff the Service Director did reach out to me from Mark Christpher to appologize and offered to make it right with making sure this type of incident would never happen again with the two body shops they work with. He also threw in some accessories for the new Tahoe High Country that I'm waiting for on order. More

Best experience with Willy Mejia, my husband and son came in just to look at a 2023 Chevrolet Silverado that we loved and ended up purchasing the same day, Willy was so helpful, he was so humble, his knowled in just to look at a 2023 Chevrolet Silverado that we loved and ended up purchasing the same day, Willy was so helpful, he was so humble, his knowledge of the vehicle was so appreciated, it was a simple purchase due to the fact that we loved everything the truck has to offer! Thank you Willy for all you help, from the purchase to helping set up all the features available on the truck!! :) More

Great customer skills and knowledgeable! We had our two little girls with us and he was very patient and sweet with them as well. We had our two little girls with us and he was very patient and sweet with them as well. More

I showed up before the showroom opened on a Sunday morning and Armando was nice enough to come help me out. He was knowledgeable, professional and educated me on the different trims and options on th morning and Armando was nice enough to come help me out. He was knowledgeable, professional and educated me on the different trims and options on the Escalade and he took me for a test drive. I ended up buying a car. I had called in a few weeks prior and Alazar helped me out, showed me the inventory, answered my questions and even sent me what my cost would be out the door. Together as a team, Armando and Alazar were awesome. I purchased the Escalade and came all the way from San Diego to get it as SD dealerships very few cars in stock. Thanks fellas!!! Chad More

Honest review I was disappointed. From the moment I bought my 2023 traverse it’s been one issue after the other . I was offered a full Tanaka of gas by buying my vehicle not provided From the moment I bought my 2023 traverse it’s been one issue after the other . I was offered a full Tanaka of gas by buying my vehicle not provided , I was offered mats for my vehicle not completed . Several areas I was really disappointed with their services . More

Very fast and friendly customer service. I went to another dealer and couldn’t get any answers but thank for mark Christopher was the best I’ll be returning for all service on my car I went to another dealer and couldn’t get any answers but thank for mark Christopher was the best I’ll be returning for all service on my car More

We only had phone conversations with Jason. Ozzy did all the work while we were in the dealership. Ozzy did all the work while we were in the dealership. More

Eddy was great to work with, obama in finance was also great. Good experience, first time in all my years buying cars, never liked working with car salesman great. Good experience, first time in all my years buying cars, never liked working with car salesman More

Johnny Mendoza promised me a quick easy process in purchasing a vehicle. He delivered. He helped me look for an SUV, and I couldn't buy one because my needs in weight was over the tow limit on the SU purchasing a vehicle. He delivered. He helped me look for an SUV, and I couldn't buy one because my needs in weight was over the tow limit on the SUV's. He said to just keep him in mind. I was looking for 2 trucks, he helped me find what I was looking for, and I came in and bought them both, I was out in a little over an hour. And he delivered them to our business the next day! So happy with Johnny and the process in finance, it was a breeze. I am coming back for an Escalade next week. More