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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.5
10,065 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,065 reviews

September 09, 2023

This dealership was wonderful but only because Kayla was so kind and attentive! She helped me find the perfect car. More

by rayraymeinhardt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Cliff
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Sep 11, 2023 -

Mark Christopher Auto Center responded

Thanks for taking the time to leave us this awesome review! At Mark Christopher Auto Center, I take guest feedback seriously and I am proud to see that you drove away happy in your new car. I will share your compliments with the whole team. If you have any questions about your purchase, please reach out to me. Thanks, again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 09, 2023

unsatisfied yet again cadillac don't stand by their white glove service selling points.. what was originally supposed to be a 1 hr oil change and tire rotation turned into a 1300 bill for a 33k mile vehicle More

by Aurelia Gilmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
unknown
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Oct 26, 2023 -

Mark Christopher Auto Center responded

Aurelia, I appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers, and would appreciate the opportunity to gain more insight into your visit. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 09, 2023

Unacceptable customer service upon pick up of vehicle. They could not locate where the parked my vehicle!!! Waited for an hour for them to find it! More

by MRAIN2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Sep 12, 2023 -

Mark Christopher Auto Center responded

Providing top-notch customer service is the goal I always strive for, and it appears that your experience does not reflect those standards. I would appreciate the opportunity to hear more about your experience and work with you towards a resolution. Please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 08, 2023

Great customer service in service and sales. Always willing to help people, my family and I had good experience. More

by NANCYPEREZ311979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
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Sep 11, 2023 -

Mark Christopher Auto Center responded

I am so glad to read that you had such a positive experience at our dealership! I can't wait to see you again soon. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 08, 2023

I love coming here because Julie always takes care of me, And makes sure all my vehicle needs are met. More

by EDWARD22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
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Sep 11, 2023 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 08, 2023

Very professional friendly team I really enjoyed the coffee and comfortable waiting lounge I will be returning. More

by tesharrr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2023 -

Mark Christopher Auto Center responded

I appreciate the kind words. I look forward to seeing you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 07, 2023

Leslie was very helpful and polite and provided excellent customer service . My experience was great. More

by Cg
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
I’m the service department the person I worked with was Leslie. She was great. I did not work w Jeff
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Sep 08, 2023 -

Mark Christopher Auto Center responded

I appreciate your review and I am glad to hear that you had such a wonderful experience with us. I look forward to working with you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 07, 2023

Customer service can improve along with respect for all customers. Manager made a comment regarding services made at auto dealerships and “Walmart” indicating that customer is below his status… not okay! I More

by MEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lloyd, Anthony Garrido
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Sep 11, 2023 -

Mark Christopher Auto Center responded

We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your visit.

September 06, 2023

Professional people and timely service. Greg was great to work with. My new truck had a couple small dents in the rocker panel and they will be taking care of it. More

by Brian@butlerjustice.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Thulemeyer
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Sep 08, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone, Brian. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 05, 2023

Our salesman was Alex, not Armando. He did a wonderful job, very detailed and knowledgeable on the car. He was very pleasant to deal with. He did a great job! More

by suzeeq97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2023 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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