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Mark Christopher Auto Center

Ontario, CA

4.5
10,059 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,059 reviews

April 29, 2025

Armando’s help was very appreciated. He took the time to help me find the car I liked, I appreciate his service — Armando & Cesar were the best! More

by mamaslimharley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We’re thrilled to hear that Armando and Cesar provided you with exceptional service at Mark Christopher Auto Center. We’re glad you found the car you liked, and we appreciate your kind words. We hope to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 28, 2025

The dealership was fine. Robert Garcia was the best. He gave us a good price on the phone and followed up when we got there. It was a good experience. More

by dwbwt10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Lee was good
Apr 28, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! We're delighted to hear that Robert provided you with excellent service and a great price at Mark Christopher Auto Center. It's wonderful to know that your visit was a positive one. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 28, 2025

Juan is awesome. Always is. The service is frustrating. I came in for a screen issue. After the repair, a different screen issue showed up. Fought it back. After tha More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, Nick. I appreciate your kind words about Juan and understand your frustrations regarding the screen issues and the ongoing messages. It’s important to us that your vehicle is in perfect working order. I invite you to reach out to Mark Christopher Auto Center so we can address these concerns and find a suitable solution for you. Your feedback is invaluable, and we aim to uphold our standards. Thank you again, and we look forward to assisting you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 28, 2025

This is a tough review, because some of my experience was great and some of it was not. I had my vehicle stolen and needed a replacement. I found this dealership through the Costco Auto program, and that cam More

by barnes.branden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Gonzalez (5 stars)
Apr 29, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand that obtaining a new vehicle can sometimes come with challenges, especially in a tough situation like yours. I'm glad to hear that Greg and Gilbert were able to assist you effectively and help you find the perfect truck to replace your old one. Your feedback about the initial interactions is appreciated, and we are constantly working to improve our customer service standards at Mark Christopher Auto Center. If there's anything more we can do for you, please don't hesitate to reach out. We hope to see you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 28, 2025

The whole process from introduction to Luis our salesman to finding out which vehicle would fit our needs was very pleasant. More

by silviam4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Casquete
Apr 28, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that your experience at Mark Christopher Auto Center with Luis was pleasant and that we could help find the right vehicle to meet your needs. We appreciate your feedback and hope to see you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 28, 2025

Bryan was great, he found me the truck I wanted. I would recommend to my family. More

by jaguirre6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your feedback! I'm so glad Bryan was able to find you the truck you wanted. Your recommendation means a lot to us at Mark Christopher Auto Center. We look forward to seeing you and your family again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

Apr 28, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your positive feedback! We're delighted to hear that Bryan was able to find you the truck you wanted. Your recommendation means a lot to us at Mark Christopher Auto Center. We look forward to seeing you and your family again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 27, 2025

I bought my EV car at Mark Christopher, I was LIED at by Greg Hess and the 2 salesmen that I get 2 years of free charging at EVgo or 1500$ rebate toward installation of a new charger. Later, we were told th More

by Rania
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Hess
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Beardsley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Nosser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I appreciate your feedback regarding your purchase of the EV car at Mark Christopher Auto Center. I understand your frustration surrounding the promotion details and the lack of communication. Your concerns are important to us, and we would like to address them directly. Please reach out to me at your earliest convenience so I can help clarify the situation regarding the promotion and improve our communication moving forward. Your satisfaction is a priority, and we want to ensure you have a positive experience with us. Thank you for bringing this to our attention. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 27, 2025

extremely helpful, knowledgeable and courteous service. Our questions were answered and our situation was understood. We appreciate doing business with Eric and Christopher‘s dealership. Thank you. More

by timhagerman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Nosser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry in financial services
Apr 27, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words, Tim! We're thrilled to hear about your positive experience at Mark Christopher Auto Center. It's great to know that Eric provided you with helpful, knowledgeable, and courteous service. We truly appreciate your business and hope to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 26, 2025

Chelsey did a great job with the communication on my oil change tire rotation. The wait was minimal More

by JESSCOFF5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a positive experience with your oil change and tire rotation at Mark Christopher Auto Center. We pride ourselves on efficient service and clear communication. We look forward to seeing you again for your next maintenance visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 26, 2025

Chelsey was great. The oil change and tire rotation was fast and easy. The wait was minimal More

by JESSCOFF5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

Mark Christopher Auto Center responded

Thank you! We appreciate your kind words about your recent visit to Mark Christopher Auto Center. We're glad to hear that your oil change and tire rotation were fast and easy, with minimal wait time. We look forward to serving you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932