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Mark Christopher Auto Center

Ontario, CA

4.6
10,802 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,802 reviews

January 14, 2026

The number 1 reason I go to Mark Christopher for service is Chelsea. I live 10 minutes from another Cadillac dealer but drive 30-45 minutes because I know with Chelsea the service will be excellent. She is More

by chapy716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2026 -

Mark Christopher Auto Center responded

Thank you so much for your feedback! I appreciate your loyalty to Mark Christopher Auto Center and your trust in Chelsea. It's great to hear that her professionalism and communication have made such a positive impact on your service experience. We look forward to seeing you again on your next visit. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 14, 2026

They were very helpful. Good experience and happy with my purchase. Will definitely consider buying from her le again More

by jkkerber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby, Ceasar
Jan 14, 2026 -

Mark Christopher Auto Center responded

Thank you for your review! I am pleased to know that you had a good experience at Mark Christopher Auto Center and are happy with your purchase. We look forward to welcoming you back soon. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 14, 2026

Nobu is top notch in handling my service needs and Mark Christopher is my go to dealer for the past ten years.They always deliver great service. More

by tourandreas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2026 -

Mark Christopher Auto Center responded

Thank you for your review! I am glad to hear that Nobu has been top notch in handling your service needs. It's great to know that Mark Christopher Auto Center has been your go-to dealer for the past ten years. We appreciate your loyalty and look forward to continuing to provide you with great service in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 14, 2026

Great service as always, Eddie kept me informed of my vehicles status and was able to get me into a rental since they were going to keep my vehicle for a few days. More

by MTINONT
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Brady
Jan 14, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback! I am happy to hear you had a great experience with us at Mark Christopher Auto Center. It's great to know that Eddie kept you informed and helped arrange a rental for you. We appreciate your trust in us and look forward to serving you again soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 13, 2026

It was a great overall experience. Eddie was really helpful when I dropped off my vehicle and kept me in the loop. More

by slopez110504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Jan 13, 2026 -

Mark Christopher Auto Center responded

Thank you for your kind words! I'm pleased to hear that you had a great overall experience at Mark Christopher Auto Center. Eddie truly appreciates your recognition for his helpfulness and communication. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 13, 2026

Wait times are horrible . seems like there no rush .or hire. 45min. Should mean 45 More

by JIMAMAYA9538
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Edward
Jan 13, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback, Jim. I understand that long wait times can be frustrating, and I appreciate you bringing this to our attention. We strive to provide efficient service, and your experience is important to me. If you would like to discuss this further, please feel free to reach out to me directly at Mark Christopher Auto Center. I hope to have the opportunity to improve your experience in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 13, 2026

SERVICE WAS GREAT AS ALWAYS WOULDS ALWASYS REFER THIS FINE DEALERSHIP TO ALL WITH AUTOMOTIVE NEEDS ! More

by JGGOMEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2026 -

Mark Christopher Auto Center responded

Thank you for your fantastic review! I truly appreciate your continued support and your willingness to refer Mark Christopher Auto Center to others. We look forward to assisting you with all your automotive needs in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 13, 2026

Mike at Mark Christopher was helpful and honest. The price and car were as advertized. I wish dealers wouldn't pressure their finance guys to push buyers to get the extended warranty so hard. Goo More

by mark@schuberg.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
Jan 13, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback, Mark. I am glad to hear that Mike was helpful and honest during your visit to Mark Christopher Auto Center. I appreciate your insight regarding the presentation of warranty options and we will take that into consideration. Your experience is important to us, and we hope to see you again in the future. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 13, 2026

Well done! Alazar was very respectful and helpful. I would buy from him again. This review is for your evaluation purposes and not to be used on social media. More

by USCTONY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alazar Omari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2026 -

Mark Christopher Auto Center responded

Thank you for your positive feedback! We're thrilled to hear that Alazar provided you with respectful and helpful service. We appreciate your support and look forward to assisting you again at Mark Christopher Auto Center. If you have any questions or need further assistance, feel free to reach out! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 12, 2026

service department avo injian is a liar he promised tha he was goin replace so manny parts and he only replace a sensor also this is the 3rd time i complained about transmission problems and i get no help More

by GARCIAJ063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nobu Damon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Avo Injian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : avo injian in the service department
Jan 12, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your frustration regarding the service you received at Mark Christopher Auto Center. It's important to us that our customers feel heard and supported. I encourage you to reach out to me directly to discuss your concerns further. Your feedback is valuable, and I appreciate you bringing this to our attention. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932