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Mark Christopher Auto Center

Ontario, CA

4.4
8,900 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 8,900 reviews

April 22, 2024

Gregory Heiss went beyond and above for my purchase. Thank you again for your promptness, in finding me a vehicle, your the man!! Mark Christopher and Crew, made us feel right at home !! Keep up the AW More

by arlenecabral4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Arlene. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 22, 2024

Muy buen dealer, super recomendado tienen muy buen servicio y muy amable todo el personal More

by chanty_24_92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willy Mejia
Apr 24, 2024 -

Mark Christopher Auto Center responded

Apreciamos sus amables comentarios, Chanty. ¡Esperamos verle de nuevo en un cercano futuro! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 22, 2024

This dealership is very clean and the staff that work there is very friendly. they had me in out in the time they told me. More

by AQUILLAHARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Juarez
Apr 24, 2024 -

Mark Christopher Auto Center responded

Thank you, Harris, for this wonderful feedback! We are happy to hear how our staff helped you and we will be sure to let them know of your kind words. Take care and have a great day! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 22, 2024

Extremely easy to work with. Had most everything worked out before I arrived at the dealer. No surprises, no pushing add ons. Was a very good experience More

by geoffsmith2003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar from finance did a great job for us
Apr 24, 2024 -

Mark Christopher Auto Center responded

Thank you very much for taking the time to leave us a great review! I am pleased to hear about your good experience at Mark Christopher Auto Center! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 22, 2024

Very disappointed on Mark Christopher Auto Center. Purchased a Used 2018 AWD Traverse signed all documents AND RECEIVED BILL OF SALE . I personally seen that the 2018 Traverse had an oil leak and they More

by cookierivera26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Hess
1.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Franco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Need to see faces don’t recall the other names only faces
Apr 24, 2024 -

Mark Christopher Auto Center responded

We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your visit.

Apr 24, 2024 -

cookierivera26 responded

If you really wanted to help how come I have not received a phone call . Been talking with online manager Gregg and he states I can’t talk with Lloyd Beardsley You have my info. I will update with new news if MARK CHRISTOPHER GET HOLD OF.

April 21, 2024

Great service and kind staff. Really took their time to answer any and all questions to make sure I was satisfied More

by rdprojects.info
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincenzo Catalano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caesar
Apr 23, 2024 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 21, 2024

I had a great experience while shopping for my truck. Briam was very kind and helpful throughout the entire process. More

by sabrina.cortes87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Briam Sandoval
Apr 23, 2024 -

Mark Christopher Auto Center responded

Sabrina, thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Mark Christopher Auto Center! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 21, 2024

They always forget to do something that is required to do. First time rotated the tires and didn't recalibrate the sensors in them. So know my front tire is low but it's the back that hadt the nail it wit More

by SIMPLYHEATAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Mark Christopher Auto Center responded

Thank you for providing this feedback about your experience at Mark Christopher Auto Center. Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 20, 2024

Very courteous and fast. Dario knew right away the problem and had it handled in no time. More

by BUGGARS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
Apr 23, 2024 -

Mark Christopher Auto Center responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 20, 2024

Good service , need a little better communication for keeping my car more than a day it was not noted in the begining I had to call. More

by OUREMAIL1318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ho
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Mark Christopher Auto Center responded

Thanks for your great review. I do appreciate your patience for the extended wait that you encountered and the resulting confusion. We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let me know if there's anything else we can do for you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com