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Mark Christopher Auto Center
Ontario, CA
10,336 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 10,337 reviews
February 24, 2023
Brought my new vehicle in for the first oil change, tire rotation and brake inspection. I made an appointment for 8:30 am and did not leave the dealership until 11:45. Over 3 hours is ridiculous for what wa rotation and brake inspection. I made an appointment for 8:30 am and did not leave the dealership until 11:45. Over 3 hours is ridiculous for what was performed on my vehicle. Very disappointed! More
by MSMCMART
Verified Customer
February 24, 2023
This is the second time we purchased a car from this dealership. Consistent quality service. dealership. Consistent quality service. More
by jc91773
Employees Worked With
Other Employees :
Jett Palos, Angel Madrigal, Anthony Garrido, Deanna Meschon
February 24, 2023
Great customer service from Jackie. Quick service! Oil change done before I could finish my breakfast Quick service! Oil change done before I could finish my breakfast More
by JEZZZZ42
Employees Worked With
February 24, 2023
Yesterday i went into Mark Christopher for the first time. I wasn't picked by a vulture salesman, but met with a wonderful team from the moment i drove into the lot. I have been leasing cars for a decad time. I wasn't picked by a vulture salesman, but met with a wonderful team from the moment i drove into the lot. I have been leasing cars for a decade and never had this level of customer service anywhere. The total time i spent was 4 hours and that was from the moment i drove on the lot to off the lot, and an hour of that was waiting on my husband. I worked with Mike Sheridan and Ray! AMAZING team, we're able to work out an incredible deal, not to mention they have the largest inventory i have seen since 2019! I have already raved to all my family members and friends about how amazing the service is here and i will never go anywhere else! Even went out of their way to get me a snack from the vending machine because the card machine was broken. They we're super nice to my kids and made sure everything was completed timely and efficiently. Not to mention their prices on their vehicles are outstanding. I love my new Chevy Traverse and i found my new road! Thank you!!! More
by nBLACKWOOD928
Employees Worked With
February 24, 2023
Great experience. Great group to work with. Made the whole process easy and quick. Def gained a Loyal customer Great group to work with. Made the whole process easy and quick. Def gained a Loyal customer More
by steve
Employees Worked With
February 23, 2023
Took care of most of my requirements on the spot vary good customer service and took care of my needs good customer service and took care of my needs More
by Hardtop1999
February 23, 2023
Had a good experience didn’t feel pressured and the time was satisfactory, only negative was I asked to see my credit report and they said they would show it to me after signing and I never received it was satisfactory, only negative was I asked to see my credit report and they said they would show it to me after signing and I never received it More
by angel1patty
Employees Worked With
February 23, 2023
Best experience at a car dealership by far. Friendly staff whom goes the extra mile to be transparent and accommodating. Friendly staff whom goes the extra mile to be transparent and accommodating. More
by Joseph Cozart
Employees Worked With
