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Mark Christopher Auto Center

Ontario, CA

4.6
10,207 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,207 reviews

September 20, 2021

Great customer service no hidden fees like some other Chevrolet dealers had a great experience all the way around More

by HARKINJ3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 20, 2021

Made an appointment for an oil change was in an out within an hour so. Juan in service is very professional an knows what he’s doing! More

by Danny From Eastvale !
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan in Service is 5 star rating ! , Matt Torres
Sep 21, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 20, 2021

I had a 3:20 appointment for my service they promptly took my truck back and had it serviced very fast! More

by RKISCHELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Mark Christopher Auto Center responded

Hi, thanks so much for choosing Mark Christopher Auto Center for your vehicle's service needs! We appreciate your excellent review, and look forward to hearing from you when the time comes for your next maintenance. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 20, 2021

The salesman Armando Nuno was very courteous an informative an is an asset to the dealership, an went above an beyond to make the sale. Thank you Mark Christopher Chevrolet. More

by danielsalcido656
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 21, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving this remarkable feedback.We couldn't be happier that you enjoyed your experience here at our dealership and that Armando was there to provide you with such exceptional service!If there is anything else you need, or if you have any questions on your new vehicle, please let us know! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 20, 2021

Ty 4 ur service. This service was prompt well done and on time thank you More

by EstherB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julia in the service department, Matt Torres
Sep 21, 2021 -

Mark Christopher Auto Center responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 20, 2021

Really great experience dealing with every one at the dealership I would recommend this dealership to others. More

by 3REAVES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey
Sep 21, 2021 -

Mark Christopher Auto Center responded

We cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 19, 2021

Mark Christopher made the car buying process very easy! Extremely knowledgeable salesman Brian Morales made us feel welcome and worked with us through the whole process! More

by OCHOAAR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Mark Christopher Auto Center responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 19, 2021

Quick service and was able to get my car fixed very fast without any issues. More

by dmann4027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Sep 21, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 19, 2021

We were originally unhappy with the service department from our last encounter in July and August when we had an oul leak that wasn’t resolved the first time. But dealing with the rep Eric Silva directly More

by mdmg31
Recommend Dealer
Yes
Employees Worked With
Eric Silva
Sep 21, 2021 -

Mark Christopher Auto Center responded

I do apologize for the initial difficulties you experienced. I'm glad to hear that things have been smoothed over. It is imperative to us that we make each experience painless and efficient. Please let us know if there is anything else you'd like to discuss. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 19, 2021

My wait was 4/12 hrs when promised 2 hours..No communication unless I asked More

by trishshops
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters, Matt Torres
Sep 21, 2021 -

Mark Christopher Auto Center responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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