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Mark Christopher Auto Center

Ontario, CA

4.6
10,189 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,189 reviews

January 04, 2021

Brought my truck In for warranty work got the run around , stories changed several times Picked up truck several days later had to pay out of pocket and Service manger refused to honor warranty . Truck wa More

by jherzog500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie
Jan 06, 2021 -

Mark Christopher Auto Center responded

We’d like to thank you for sharing details of your recent experience at our dealership. Excellent customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 04, 2021

Very preferable dealership and pleasant to make a deal. When buying a truck or car come and see . Jonathan Trimble he will treat you fair and honestly. More

by NELLIEFERNANDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Trimble
Jan 06, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 04, 2021

The Mark Christopher Team was very easy to work with over the phone and through email to make the “socially distant” buying process smooth and painless. More

by JAYBOAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edy Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Mark Christopher Auto Center responded

Jay, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Mark Christopher Auto Center! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 04, 2021

Nick handled everything very smoothly.Gmc still Nick handled everything very smoothly. Gmc still continues to build a great truck. As the original owner of a 2001 GMC Sierra truck I still love my More

by 2001 and 2021 GMC TRUCK OWNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 04, 2021

This was a great experience for my wife and I. Alex Sarabia did an amazing job helping us find an amazing Tahoe. Thanks for all your help buddy. More

by cwalinga39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Mark Christopher Auto Center responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 03, 2021

An amazing experience. From introduction s, test drive, finance to explanation of the features of the truck. Mario and Sam did an awesome job. I would recommend your dealership to anyone in the market for More

by Terry and Jodi Trax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario and Sam
Jan 06, 2021 -

Mark Christopher Auto Center responded

Terry and Jodi, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 03, 2021

Nick helped my with my purchase very nice guy not pushy into just selling a truck he took the time to hear what important accessories I needed then like magic he showed me the truck. Quick application grea More

by TOROTOW13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Mark Christopher Auto Center responded

We loved reading this review! Happy customers are our aim, and it appears Nick really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions, we’re always available to help. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

Jun 01, 2022 -

TOROTOW13 responded

My 2020 chevy silverado has been to the service center 3 times in 6 months still can't fix this lemon

January 03, 2021

Extremely friendly and knowledgeable, our experience was above excellent. Our sales rep Angel was friend and helpful to get us in the vehicle we wanted. They were able to get us a deal that worked and made More

by CarlosL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel
Jan 06, 2021 -

Mark Christopher Auto Center responded

Carlos, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 03, 2021

They were very professional and worked us a great deal. I can't say enough about Angel our sales man. I never felt like Angel was trying to sell me a car he was just there as a resource to help us through th More

by M61KELLY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel (he is new)
Jan 06, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 03, 2021

Very satisfied with Juan service advisor. The service techs need to be a bit more attentive on the work performed on the vehicle. As well as inspection on work needed. More

by Gloria198730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Jan 06, 2021 -

Mark Christopher Auto Center responded

Thank you so much for your review, Gloria! We really appreciate your business and are so happy that Juan could provide great service to you and your vehicle. We look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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