Back

Mark Christopher Auto Center

Ontario, CA

4.5
10,059 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
Contact Dealership

2131 E Convention Center Way

Ontario, CA

91764

Directions

By Type

Showing 10,059 reviews

June 13, 2020

Took two hours for oil change. No sticker for next oil change. No car wash. Bare minimum effort. They were supposed to do tire rotations as well, not even sure if they did that! More

by zalghafir
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
June 13, 2020

Had tire rotation of my suburban. Driving Right after, the dash board showed service tire monitoring. Has been calling the service department but nobody answering. Very dissatisfied! More

by Catudiolorenzo
Recommend Dealer
No
Employees Worked With
Sam Fakhouri
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
June 12, 2020

Worst experience ever. First the salesman told me one offer for my monthly payments and switched later on us and the truck didn’t want to start. More

by EDMART1738
Recommend Dealer
No
Employees Worked With
Gil Gonzalez
June 12, 2020

Excellent in customer service... Nobu has always been very respectful and communicative when it comes to your vehicle. The service department very clean and really take care of your car!! More

by windoroxy@aol.com
Recommend Dealer
Yes
Employees Worked With
Nobu, Amanda
Jun 15, 2020 -

Mark Christopher Auto Center responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 12, 2020

We were looking for a used truck, found something better at this dealership. Salesman Joel R. Gave exceptional service. With the pandemic all around He went beyond the scope to ensure we felt safe. He was More

by LM58.MORALES
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez : more than Five stars
Jun 15, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 11, 2020

It was fast and efficient. My air is working great now. Staff was very helpful. Julie helped me out when I first arrived she was very friendly More

by Alby
Recommend Dealer
Yes
Employees Worked With
Julie
Jun 15, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this review. We are pleased to hear that Julie was able to provide an efficient and overall positive experience. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 11, 2020

We went into Mark Christopher looking to get a new truck. I never like the process of getting a new car. But the family at Mark Christopher made the process so enjoyable and even worked with us on a trade More

by BURNSJRMIKE
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2020 -

Mark Christopher Auto Center responded

Thank you for the feedback! We are happy to hear about your positive experience at Mark Christopher Auto Center, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 11, 2020

Came in with no appointment, they got my car in and analyzed in a couple hours. Work was done very quickly. I was kept informed frequently. More

by cashcraft909
Recommend Dealer
Yes
Employees Worked With
Avo
Jun 15, 2020 -

Mark Christopher Auto Center responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 10, 2020

Ovo is great, he’s extremely knowledgable, understands customer service,; always a good experience. Keep you the great work, and stay safe. All the best! More

by firas0
Recommend Dealer
Yes
Employees Worked With
Ovo
Jun 12, 2020 -

Mark Christopher Auto Center responded

Thank you for the feedback! We are happy to hear about your positive experience at Mark Christopher Auto Center, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 10, 2020

Parts man Bob Salas is the best ! Technicians did an awesome job on my Malibu making her run like new again. I'm a very happy & satisfied customer. Thanks ! More

by tsteelman44
Recommend Dealer
Yes
Employees Worked With
Bob Salas
Jun 12, 2020 -

Mark Christopher Auto Center responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

...
760
...