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Mark Christopher Auto Center

Ontario, CA

4.5
10,184 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,184 reviews

July 01, 2020

Had (3) car issues to be checked. One was serious and needed to be checked as soon as possible. All (3) items were handled in less time than the estimated time to do the job. Always dealt with care. 20 y More

by John Cota
Recommend Dealer
Yes
Employees Worked With
Mr. Perry
Jul 02, 2020 -

Mark Christopher Auto Center responded

Hello John, and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 01, 2020

Amazing customer service! Ray from service Department helped me and resolved the problem with my car! Excellent service! Very few service departments at other dealerships offer good like this that I've b More

by droquesta
Recommend Dealer
Yes
Employees Worked With
Ray
Jul 02, 2020 -

Mark Christopher Auto Center responded

Thanks for your outstanding review! I'm very happy to hear that Ray was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 01, 2020

I can appreciate Mr.Gerald Waters and his professional attitude and service. The no pressure sales approach, but sharing of his knowledge answering my questions. . So far an excellent choice of GMC Can More

by PASTORGREGG58
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters
Jul 01, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Gerald was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Kind regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 30, 2020

Everyone was very prfessional, courteous and polite. The only issue I had was that I had to wait 30-40 minutes for my 9am appointment. More

by mikeystriplets
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jun 30, 2020 -

Mark Christopher Auto Center responded

Thank you for the feedback, Mikey! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 30, 2020

Thanks for everything Bryan extremely helpful great attitude answered all my questions I really appreciate all the help and the attention you gave me and my family. More

by Elitania
Recommend Dealer
Yes
Employees Worked With
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Morales
Jul 01, 2020 -

Mark Christopher Auto Center responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 30, 2020

Usually get far better personalized service at Cadillac dealership. I understand having to reduce staffing and consolidate operations during this pandemic. Appointment for oil change was at 130pm car sat t More

by PERRONHOUSE
Recommend Dealer
No
Employees Worked With
Matt Torres
Jul 06, 2020 -

Mark Christopher Auto Center responded

Thank you for your feedback. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact me so that we can discuss this issue in greater depth. We hope to hear from you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 30, 2020

Alex was great, made our purchase very easy and smooth. Was upfront in everything and gave detailed information that we needed. We liked his honesty and attention to our needs. More

by Tina
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Mark Christopher Auto Center responded

Tina, we loved reading this review! Happy customers are our aim, and it appears Alex really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions, we’re always available to help. Kind regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 30, 2020

Great service. Communicative and efficient.Did not have Great service. Communicative and efficient. Did not have to wait long to be helped. Received call promptly when my truck was ready. Everyone was frie More

by CHRISTINA.SALDIVAR
Recommend Dealer
Yes
Employees Worked With
Juan
Jun 30, 2020 -

Mark Christopher Auto Center responded

Christina, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 30, 2020

Wonderful experience and very grateful! Thank you Jason Ho. :) My husband and I are very pleased with how Mark Christopher Auto Center operates. Would highly recommend. More

by mulvaneyj
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Mark Christopher Auto Center responded

We cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 30, 2020

Dion Martinez was amazing, walked us through every step of the process. Very knowledgeable and honest. He is a asset to your company! Will refer friends and family More

by MAKEITHAPPENNURSE
Recommend Dealer
Yes
Employees Worked With
Dion Martinez salesman
Jun 30, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to write about your experience with us! We work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Dion was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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