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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.5
10,066 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,066 reviews

April 13, 2025

The first rep was excellent. Friendly, fast, and helpful. However, he wasn't able to fix the issue so he sent my car to the back and said Juan Fletes would take care of it. Extre More

by mr.e.wong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Fletes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Nosser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. We appreciate your kind words about our first representative and understand your frustration regarding the lack of communication and progress with your vehicle. At Mark Christopher Auto Center, we strive to provide timely updates and efficient service to our customers. Please feel free to contact us directly so we can address your concerns and ensure your vehicle gets the attention it needs. Thank you again for your feedback, and we hope to resolve this matter promptly. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 13, 2025

Amazing service felt very welcomed, Robert helped us out to get exactly what we wanted. More

by deandaandy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you felt welcomed and that Robert was able to assist you in finding exactly what you wanted. We appreciate your feedback and look forward to seeing you again at Mark Christopher Auto Center! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 13, 2025

Ceasar took care of my trucks first oil change and a warranty issue within the same day. A1 service More

by marcoluga89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Marco! We’re thrilled to hear that Ceasar provided A1 service during your truck's first oil change and warranty issue. Your satisfaction is important to us at Mark Christopher Auto Center. We look forward to seeing you again for your next service! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 13, 2025

We dealt with Jose Encisco. He was friendly and had fairly good knowledge of the GMC Canyon we were looking at. However, a couple of things we thought we were getting in the v More

by nevagolsch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Encisco
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Apr 15, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback regarding your recent experience at Mark Christopher Auto Center. We're glad to hear that you found Jose friendly and knowledgeable about the GMC Canyon. However, we understand your concerns about the features not meeting your expectations. We appreciate you bringing this to our attention. Please feel free to reach out to us directly so we can address any lingering questions or concerns. Your satisfaction is important to us, and we hope to assist you further. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 13, 2025

Rami was our salesperson and he was very knowledgeable on the car we purchased. He was friendly, professional, and patient during the experience. He made sure the GM app was working properly and followed up More

by sdmikesell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rami
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Apr 15, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that Rami provided you with such a knowledgeable and professional experience at Mark Christopher Auto Center. It's great to know that he took the time to ensure everything was working smoothly and followed up with you afterward. We appreciate your recommendation and look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 13, 2025

Chelsea provides the information with clear explanations. She keeps you informed and up to date with the servicing. Excellent facilities. More

by Corey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2025 -

Mark Christopher Auto Center responded

Thank you, Corey, for your amazing feedback! We're thrilled to hear that you found the information clear and appreciate our efforts in keeping you informed about the servicing. At Mark Christopher Auto Center, we strive to provide excellent facilities and service to our customers. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 12, 2025

Best experience I have had at a dealership. Very upfront and honest with the price. Willing to work with you to make a deal. More

by mikedd456
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge, and his manager. Were awesome.
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Apr 12, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Mike! We greatly appreciate your feedback and are thrilled to hear that you had such a positive experience at Mark Christopher Auto Center. Our team strives to be upfront and honest while making the car buying process enjoyable. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 12, 2025

My experience was amazing. Got registered when I arrived, car checked in, and got a rental car fairly quick, and updated about my car repairs progress and check in was smooth t More

by peterabdelmesseh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Picanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2025 -

Mark Christopher Auto Center responded

Thank you, Peter! We are glad that your experience at Mark Christopher Auto Center was amazing. It's great to know that our registration process, rental car service, and updates on your car repairs met your expectations. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 12, 2025

Was nice experience with my sales rep. But didn’t need or appreciate the multiple attempts for extended coverage. More

by bartpucci
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor
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Apr 13, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback, Bart! I'm glad to hear you had a nice experience with your sales representative at Mark Christopher Auto Center. I appreciate your input regarding the multiple attempts for extended coverage; we strive to find the right balance in providing options without being overly persistent. We hope to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 12, 2025

The timeliness and communication was great from the advisor and my car was completed ahead of schedule. More

by SHACHIA
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2025 -

Mark Christopher Auto Center responded

Thank you for your review! It's great to hear that you experienced timeliness and communication from our advisor and that your car was completed ahead of schedule. We always strive to provide excellent service at Mark Christopher Auto Center. We look forward to seeing you again next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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