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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.5
10,121 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,121 reviews

August 30, 2024

Always a great experience working with the Mark Christopher team, multiple purchases here and never disappointed. Sales team always no-nonsense and Armando certainly was the same. Service crew as More

by MARK.R.FISHER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Mark! We truly appreciate your loyalty and are glad to hear that you've had multiple great experiences with the Mark Christopher Auto Center team. Armando and our service crew strive to provide the best for our customers, and it’s rewarding to know that our efforts are noticed. We look forward to assisting you with your future purchases. Thanks again for choosing us! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 30, 2024

Gilbert Gonzales is not just a good salesman, he is a customer service expert. No matter the question he had the right answer even if it took 5 minutes to explain it to us, the extra time didn't matter More

by sirair2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Mark Christopher Auto Center responded

Thank you! We truly appreciate your kind words about Gilbert and your positive experience at Mark Christopher Auto Center. It's fantastic to hear that he took the time to ensure all your questions were answered. Your recommendation means a lot to us, and we look forward to serving you and others in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 30, 2024

Waited 5 hrs to get service when I made the appt on line, I marked that I would be waiting. Very disappointing. For the first visit, not a good start More

by sonya.d123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Mark Christopher Auto Center responded

Hi Sonya, Thank you for your feedback. We understand your frustration with the long wait time during your first visit with us. At Mark Christopher Auto Center, we strive to provide efficient service for all our customers, and your experience is very important to us. Please contact us directly so we can make this right and improve your future visits. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 30, 2024

Great customer service, very Professional and lets you know what’s being done upfront . Scheduled my appointment as soon as possible. More

by rosettasimon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We truly appreciate your kind words about the customer service at Mark Christopher Auto Center. It's great to hear that you found our team professional and transparent about the services. We're glad we could accommodate your appointment efficiently. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 30, 2024

Chelsea was very helpful and accommodating. She was accessible when questions would come up. Repair was done in a timely and professional manner. More

by KENDUNCAN55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Mark Christopher Auto Center responded

Thank you, Ken, for your wonderful review! We appreciate your kind words about our team, especially Chelsea's helpfulness and accessibility. It's great to hear that your repair was done in a timely and professional manner. We strive to provide the best service at Mark Christopher Auto Center and look forward to assisting you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 30, 2024

The service was awesome and they were very professional. The only issue was with the rental car service but that has nothing to do with the dealership. More

by stuart_dedman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Mark Christopher Auto Center responded

Thank you for your feedback, Stuart! We're thrilled to hear that you found the service at Mark Christopher Auto Center to be awesome and professional. We understand that issues with the rental car service can be frustrating, but we're glad to know it didn't impact your experience with us directly. We appreciate your understanding and hope to serve you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 30, 2024

Treated us with respect,very nice sales man. With a lot of knowledge, good work. More

by antonio.lomeli0117
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words, Antonio! We at Mark Christopher Auto Center are thrilled to hear that you felt respected and appreciated the knowledge of our sales team. We strive to provide excellent service and your feedback reaffirms our efforts. We hope to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 30, 2024

Met with Robert Garcia and this man beat any price I would throw at him. I will definitely be back in the future to see him. Robert I appreciate your hard work and honesty as well as your costumer servi More

by jeremy21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmit
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Sep 03, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Jeremy! We're thrilled to hear that Robert provided you with outstanding service and helped you get the best price. At Mark Christopher Auto Center, we pride ourselves on our dedication to our customers and it's great to see that reflected in your experience. We look forward to welcoming you back in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 30, 2024

Amazing service and a great deal. The entire team was great and I will definitely recommend you to my friends. More

by avlandbank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Trimble
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear that you had an amazing experience at Mark Christopher Auto Center. It's wonderful to know that our team made a positive impact on your visit. We look forward to serving you and your friends in the future! Sincerely, Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 29, 2024

Dario was incredibly helpful and attentive. He called daily with updates and provided me with top-notch service. Your courtesy car staff was also very helpful. Jeff Rizzi treated me with red c More

by Kevin Webb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dario Gomez
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Aug 30, 2024 -

Mark Christopher Auto Center responded

Thank you, Kevin, for your wonderful review! I'm thrilled to hear that you received such attentive service from our team. At Mark Christopher Auto Center, I strive to provide top-notch care and updates throughout your experience. I appreciate your kind words and hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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