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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,242 Reviews

6,242 Reviews of Mark Christopher Auto Center - Service Center

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June 08, 2025

Eddie was very respectful and professional. But you need more help at service center. I took 31/2 days to get diagnosed on vehicle about problem🤷‍♂️ More

by REKBEK222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward 👍
Jun 08, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback. I appreciate your kind words about our service and professionalism. I'm glad to hear that you had a positive experience with us. I understand your concern regarding the wait time for your vehicle’s diagnosis. We strive to improve our efficiency and customer service at Mark Christopher Auto Center. Please feel free to reach out if you have any further concerns or suggestions. We look forward to assisting you in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 07, 2025

I was very happy with the service, also the communication keeping me informed of progress on my vehicle. More

by HMSHOTTEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! We're thrilled to hear you were happy with the service at Mark Christopher Auto Center and appreciated our communication about your vehicle's progress. Your satisfaction is our priority, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 07, 2025

Quick service and best dealership I been to no issues always kept me updated on all process More

by DIEGO12349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dario Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Klosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Diego! I am thrilled to hear that you had a great experience with us at Mark Christopher Auto Center. We pride ourselves on providing quick service and keeping our customers informed throughout the process. We look forward to seeing you again for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 07, 2025

The service for my vehicle is always top notch here, appreciate the professionalism and communication from my advisor always, shout out to Nobu. Special thanks to the techs as well! Will keep coming b More

by Haro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2025 -

Mark Christopher Auto Center responded

Thank you for your review! I'm glad to hear that you consistently receive top-notch service for your vehicle at Mark Christopher Auto Center. We appreciate your feedback for Nobu and our technician team. We look forward to assisting you with any of your vehicles in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 06, 2025

My only feedback is how my vehicle was returned. It was in for repairs for over a week and when I picked it up it clearly hadn’t been washed at all, to the point that I had to use the windshield was More

by EDXGUTIERREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, Ed. I appreciate your feedback and understand your concerns regarding the vehicle's condition upon pickup. At Mark Christopher Auto Center, we strive to meet high standards, and we value your input as it helps us improve. If you would like to discuss this further or if there's anything we can do to assist you, please feel free to reach out to us. We hope to have the opportunity to serve you better in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 06, 2025

One of the best auto dealership experiences I’ve ever had. Greg, Eric, and Sam were very helpful and extremely professional! More

by robertbarretto79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you had one of the best auto dealership experiences at Mark Christopher Auto Center. It's great to know that Greg, Eric, and Sam provided you with helpful and professional service. We appreciate your feedback and hope to see you again for your next visit! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 05, 2025

Chelsea is exceptionally professional and knowlegable. She is a great communicator and is consistently professional. More

by JAMES.HAMMOND
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your experience, James! We're thrilled to hear that you found our team to be professional and knowledgeable. At Mark Christopher Auto Center, we pride ourselves on effective communication and dedicated service. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 05, 2025

Always a wonderful experience with the staff at this dealership! Everyone was so attentive, and went out of their way to make sure my service went as smooth as possible. Great communication the entire t More

by Christine28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rigo Garcia
Jun 05, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a great experience at Mark Christopher Auto Center. It's great to know that Rigo, Avo, and Greg provided you with attentive service and effective communication. We truly appreciate your kind words and can't wait to assist you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 05, 2025

Chelsea Jose is amazing. I find her to be consistently professional and responsive to all my needs. I am committed to GMC and Mark Christopher because of her. More

by JAMES.HAMMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Mark Christopher Auto Center responded

Thank you, James, for your wonderful review! I appreciate your kind words about Chelsea and am thrilled to hear that she has consistently met your needs with professionalism and responsiveness. We value your commitment to GMC and Mark Christopher Auto Center and look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 04, 2025

Great communication great work on my vehicle always bring my vehicles here thanks for the great service More

by er0407andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Mark Christopher Auto Center responded

Thank you for your fantastic review! We're thrilled to hear that you appreciate the great communication and service at Mark Christopher Auto Center. We look forward to continuing to provide the best care for your vehicles. See you next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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