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Mark Christopher Auto Center - Service Center
Ontario, CA
6,193 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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6,193 Reviews of Mark Christopher Auto Center - Service Center
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April 28, 2025
Juan is awesome. Always is. The service is frustrating. I came in for a screen issue. After the repair, a different screen issue showed up. Fought it back. After tha Always is. The service is frustrating. I came in for a screen issue. After the repair, a different screen issue showed up. Fought it back. After that repair, daily I get a message about some installation failed. On top of that, there is a constant clicking in my dash, sounds like it is behind the screen. More
by Nick
Verified CustomerEmployees Worked With
April 27, 2025
I bought my EV car at Mark Christopher, I was LIED at by Greg Hess and the 2 salesmen that I get 2 years of free charging at EVgo or 1500$ rebate toward installation of a new charger. Later, we were told th Greg Hess and the 2 salesmen that I get 2 years of free charging at EVgo or 1500$ rebate toward installation of a new charger. Later, we were told that this promotion does not apply to 2025 models. We called Greg twice and left him message, he never called us back. Eric Nosser is new over there so I don’t blame him. He told us what they told him to say. But all the others LIED at us. I purchased my car on March 5th. How didn’t they know that the promotion does not apply to 2025 models. Am I the first person buying a 2025 EV this year or are they lying to all EV buyers . We left message to Lloyd, he never got back to us. Bad customer service and I’m not satisfied at all. I always drive a Mercedes and I’m used to the best customer service ever. The service at Mark Christopher was horrible and the follow up was ridiculously unsatisfactory. More
by Rania
April 26, 2025
Chelsey did a great job with the communication on my oil change tire rotation. The wait was minimal change tire rotation. The wait was minimal More
by JESSCOFF5
Employees Worked With
April 26, 2025
Chelsey was great. The oil change and tire rotation was fast and easy. The wait was minimal The oil change and tire rotation was fast and easy. The wait was minimal More
by JESSCOFF5
Employees Worked With
April 26, 2025
Got my car in and out and was very good with communication great experience no hassle communication great experience no hassle More
by THONIOX11
Employees Worked With
April 25, 2025
I am glad I came back to Mark Christopher because the service is always the best. They clearly emphasize customer service with their employees. Unfortunately I’ve moved about 35 miles away from this deal service is always the best. They clearly emphasize customer service with their employees. Unfortunately I’ve moved about 35 miles away from this dealership which makes it less ideal but after going to dealerships that were closer to me in the OC/LA area, I find myself going back to Mark Christopher because of the great service from Nick Polytarhos and Avo from their service department. They diagnosed my truck much quicker than anyone else, got me a rental and made the process smooth. More
by ADANMUNOZ15
April 24, 2025
Always going out of the way to help us. On point with explaining things and keeping us updated On point with explaining things and keeping us updated More
by NMFENTER1
April 19, 2025
Liz was amazing in attending my concern. The service required was completed in an expedited timely manner. Awesome! The service required was completed in an expedited timely manner. Awesome! More
by maxavalos53
Employees Worked With
April 18, 2025
Bought my truck there. Only place I trust to work on it. They have never let me down. Only place I trust to work on it. They have never let me down. More
by BRYAN78
Employees Worked With
