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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,208 Reviews
Call Service Center (909) 906-6156

6,208 Reviews of Mark Christopher Auto Center - Service Center

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February 27, 2025

ALWAYS wonder and fair. Great experience and environment. Many helpful and knowledgeable staff members. This is a go to place. More

by LANCEGREENE28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dario Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Klosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience at Mark Christopher Auto Center. Our team takes pride in providing a welcoming environment and excellent service. We look forward to seeing you again and appreciate you being a go-to customer! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

More
February 26, 2025

Great service excellent help from Chelsea n overall a great experience from buying the car to getting it serviced. More

by JPACHECO3901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dario Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience at Mark Christopher Auto Center, from buying your car to getting it serviced. It's wonderful to know that Chelsea was able to assist you well. We appreciate your support and look forward to welcoming you back next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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February 24, 2025

Not only did my service rep listen to me she helped me get through the repair with little to no hassle. It was nice to know it was fixed properly. More

by PCACCATINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your kind words! We're thrilled to hear that your service representative took the time to listen and made your repair process at Mark Christopher Auto Center smooth and hassle-free. It's great to know that you felt confident in the quality of the repair. We appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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February 24, 2025

Very fine dealer for buying and service the people are great to work with me More

by db40cal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Klosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us at Mark Christopher Auto Center. Our team is dedicated to providing excellent service, and we appreciate your recognition. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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February 24, 2025

Best customer service in the inland empire. Will continue to go here for all my services and new vehicles More

by JFLETES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Picanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your fantastic review! We’re thrilled to hear that you received the best customer service at Mark Christopher Auto Center. We look forward to assisting you with all your future services and vehicle needs. See you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 23, 2025

I give 2 stars just because it took them 2 1/2f hours to do the oil change. And there was only one truck ahead of me. I was advise that it was going to take one hour.. Ps. I don't recall the name of my More

by JAGV71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with Mark Christopher Auto Center. I understand your frustration regarding the delay during your oil change. We appreciate your feedback, as it helps us improve our service times. If you have any further concerns or would like to discuss this matter, please feel free to reach out to me. We hope to provide you with a better experience in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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February 23, 2025

Service department has always been great. Working with Avo has been great. He’s been very informative and explains how a service advisor should. More

by ruda001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2025 -

Mark Christopher Auto Center responded

Thank you for your positive feedback! We're thrilled to hear that your experience with our service department has been great, and that Avo has provided you with informative assistance. At Mark Christopher Auto Center, we strive to deliver excellent service and clear communication. We appreciate your support and look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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February 22, 2025

All tens ! Good service good response always friendly and courteous and fair prices all around More

by LTRIBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We greatly appreciate your kind words about the service and friendliness at Mark Christopher Auto Center. We’re thrilled to hear you had a positive experience and that our prices met your expectations. We look forward to seeing you again next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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February 21, 2025

Excellent customer service and great work on fixing up my truck. Shout out too the advisor Dario! That man deserves a raise. He went above and beyond helping me out and was very funny and knowledgeable. Than More

by Ckiggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We're thrilled to hear that you received excellent customer service at Mark Christopher Auto Center and that Dario was able to assist you so effectively with your truck. We appreciate your kind words and recognition of his hard work and knowledge. We look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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February 21, 2025

All was fine - except I would like to have a loaner vehicle provided. Otherwise, all good. More

by KROGAN42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback! We appreciate you taking the time to share your experience at Mark Christopher Auto Center. I understand your desire for a loaner vehicle and will take your suggestion into consideration for the future. We're glad everything else was to your satisfaction and hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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