Mark Christopher Auto Center - Service Center

Hello, Im not happy, i brought a couple issues to my sales persons attention. Alex Sarabia said he'll call me back I was charged $1000 for an oil change and several warranty corrections Also, a dis sales persons attention. Alex Sarabia said he'll call me back I was charged $1000 for an oil change and several warranty corrections Also, a disagreeable smell was noticed when i picked-up my vehicle. This is a $100,000 truck, and I purchased several warranty packages that cost another $12k at time of purchased. Then you charge me for warranty check-up?? I am not happy. I love my GMC truck, but it appears your staff are overwhelmed You need to hire more people or management needs to coach-up the Team! Im just a little guy that buys 1 vehicle at a time. My business is not important to you. Thanks for proving that! More

Mario Sanchez did an excellent job with answering all my questions and concerns. He was very helpful with finance and a great customer service person. Emmett was also very helpful with the financing so we questions and concerns. He was very helpful with finance and a great customer service person. Emmett was also very helpful with the financing so we were not there for hours on end. I truly appreciate their kind More

Jackie Klosky has always been great. I always come back to this dealership because of her ability to get me in and out quickly. This time was different. The tech took 3 hours to change m I always come back to this dealership because of her ability to get me in and out quickly. This time was different. The tech took 3 hours to change my oil and rotate my tires, while I waited. When I paid for it, it took another 30 minutes to get my keys so I could leave. My car was already outside parked when I paid but my keys were not brought up right away. The cashier wasn't that concerned. I had to ask her twice to get my keys with in those 30 minutes. Needless to say, after 3 1/2 hours, I was very upset by the time I left there. More

The best that I have ever experienced. From the time you arrive greeted with the highest respect and concerns. My service rep (Nobu) always gives a clear understanding of the service nee From the time you arrive greeted with the highest respect and concerns. My service rep (Nobu) always gives a clear understanding of the service needed for my car and if any additional service that may be require. He is very professional, knowledgeable, allow you to ask questions and an answer is always given, always very well groomed. He is truly an access to your service department. I have referred others if and when they need service your dealership is the place and to ask for him. Thanks to your staff 👍 More

Took my car in for oil change and breaks. First class service and same day I got my car. Fast service First class service and same day I got my car. Fast service More

Tony was very helpful and assisted us with our first service appointment for our 2024 Chevrolet Suburban. service appointment for our 2024 Chevrolet Suburban. More

José Enciso was so helpful, not pushy worked well with us. We test drove the Traverse RS showed us everything that it had. We were looking for the Z71 he called once it arrived. Went the following day and us. We test drove the Traverse RS showed us everything that it had. We were looking for the Z71 he called once it arrived. Went the following day and purchased it. I would recommend this dealership to family and friends. Paperwork was straightforward. More

Mark Hristopher are the best in california have good service and are a good auto center to buy new car. service and are a good auto center to buy new car. More

I always service my truck at this dealership and always happy with there service and staff!! happy with there service and staff!! More

Erick has great customer service and was very helpful. 100% the reason why we walked out with a car. 100% the reason why we walked out with a car. More