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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,200 Reviews

6,200 Reviews of Mark Christopher Auto Center - Service Center

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March 22, 2025

Chelsea was very professional and timely with her responses. Once she knew there was a national back order on parts for my truck, she immediately helped me with a rental. She kept me up to date with More

by ramirezangel32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2025

I always take my car to the dealer for the service and I like that they send coupons that can be use. More

by gloria.elsie.howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Mark Christopher Auto Center responded

We appreciate your positive feedback, Gloria! We're glad to hear that you like the service at Mark Christopher Auto Center and find the coupons useful. We look forward to seeing you again for your next service! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 21, 2025

Juan Fletes is the absolute best service representative I’ve ever dealt with in the automotive industry!! He always provides remarkable service and I’m truly grateful he is a part of the Mark Christopher t More

by CSMAUK007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2025 -

Mark Christopher Auto Center responded

Thank you, Craig, for your wonderful review! We're thrilled to hear that Juan provided you with remarkable service at Mark Christopher Auto Center. We'll be sure to pass along your kind words to him. We appreciate your support and look forward to serving you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 18, 2025

They ordered my part and notified me when it came in. They were waiting for me when I dropped off the car. They had the car ready when I arrived. They were very professional. More

by MEOWX4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're delighted to hear about your positive experience at Mark Christopher Auto Center. It’s great that you found our team professional and efficient in handling your part and vehicle. We appreciate your feedback and look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 18, 2025

Julie went above and beyond to get the repairs done in a timely manner. Great communication on her behalf. Didn't have to stress about the repairs actually being repaired unlike rotolo chevrolet. More

by AARONCMEDINA28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alazar Omari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! We're thrilled to hear that you appreciated our team's timely repairs and great communication at Mark Christopher Auto Center. Your satisfaction is important to us, and we’re glad we could make your experience a positive one, especially compared to your past experiences elsewhere. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 17, 2025

Service department terrible customer service very bad experience I do not recommend it, they are not professionals More

by Erwynsanchez22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dino Picanzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Fuentes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Mark Christopher Auto Center responded

I appreciate your feedback about your visit to Mark Christopher Auto Center. We aim to provide professional and high-quality service, and I would like to address your concerns directly. Please feel free to contact me so we can work towards a resolution. Your satisfaction is important to us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 17, 2025

Tony provided excellent customer service & was clear and concise on all of his responses. I appreciate the overall experience. More

by Patrick Amaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Mark Christopher Auto Center responded

Thank you, Patrick! We’re thrilled to hear that you had an excellent experience with Tony at Mark Christopher Auto Center. Your appreciation means a lot to us, and we look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 17, 2025

Jerry Peńa keeps assisting me even after the sale and also jeeps following up to see of i need anything. More

by lorenzolanderos806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Peńa
Mar 17, 2025 -

Mark Christopher Auto Center responded

Thank you, Lorenzo, for your outstanding review! We’re thrilled to hear about your positive experience at Mark Christopher Auto Center and appreciate your kind words about Jerry Peńa. It's great to know that he continues to assist you and follow up after your purchase. We look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 16, 2025

Friendly service! Leslie was very helpful. I’ve been going for over four years. I take both of my cars. More

by Jameslopez630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, James! We truly appreciate your loyalty over the past four years. We're glad to hear that Leslie provided you with friendly and helpful service during your visits to Mark Christopher Auto Center. We look forward to assisting you and both of your cars again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 16, 2025

Greg and JC were absolutely amazing towards helping me purchase my new truck! I absolutely love my new vehicle! I initially went to a different dealer ship prior to Mark Christopher, it was not a pleasant More

by Megan Montoya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Mark Christopher Auto Center responded

Thank you, Megan, for your wonderful review! We're thrilled to hear that you had such a positive experience at Mark Christopher Auto Center while purchasing your new truck. It's fantastic to know that Greg and JC helped you secure a great deal on your trade-in and made the process comfortable and stress-free. We appreciate your feedback and look forward to welcoming you back in the future. Enjoy your new vehicle! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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