Mark Christopher Auto Center - Service Center
Ontario, CA
6,200 Reviews of Mark Christopher Auto Center - Service Center
Chelsea was very professional and timely with her responses. Once she knew there was a national back order on parts for my truck, she immediately helped me with a rental. She kept me up to date with responses. Once she knew there was a national back order on parts for my truck, she immediately helped me with a rental. She kept me up to date with the progress of my truck once the parts arrived and followed up on how my truck was doing a couple days after I picked it up. She was very helpful and pleasant to work with. More
I always take my car to the dealer for the service and I like that they send coupons that can be use. like that they send coupons that can be use. More
Juan Fletes is the absolute best service representative I’ve ever dealt with in the automotive industry!! He always provides remarkable service and I’m truly grateful he is a part of the Mark Christopher t I’ve ever dealt with in the automotive industry!! He always provides remarkable service and I’m truly grateful he is a part of the Mark Christopher team. Give that man a raise!! ;-) thanks ~ Craig Mauk More
They ordered my part and notified me when it came in. They were waiting for me when I dropped off the car. They had the car ready when I arrived. They were very professional. They were waiting for me when I dropped off the car. They had the car ready when I arrived. They were very professional. More
Julie went above and beyond to get the repairs done in a timely manner. Great communication on her behalf. Didn't have to stress about the repairs actually being repaired unlike rotolo chevrolet. timely manner. Great communication on her behalf. Didn't have to stress about the repairs actually being repaired unlike rotolo chevrolet. More
Service department terrible customer service very bad experience I do not recommend it, they are not professionals experience I do not recommend it, they are not professionals More
Tony provided excellent customer service & was clear and concise on all of his responses. I appreciate the overall experience. concise on all of his responses. I appreciate the overall experience. More
Jerry Peńa keeps assisting me even after the sale and also jeeps following up to see of i need anything. also jeeps following up to see of i need anything. More
Friendly service! Leslie was very helpful. I’ve been going for over four years. I take both of my cars. Leslie was very helpful. I’ve been going for over four years. I take both of my cars. More
Greg and JC were absolutely amazing towards helping me purchase my new truck! I absolutely love my new vehicle! I initially went to a different dealer ship prior to Mark Christopher, it was not a pleasant purchase my new truck! I absolutely love my new vehicle! I initially went to a different dealer ship prior to Mark Christopher, it was not a pleasant experience! JC made a deal with my trade in which I felt was reasonable. I ended up getting an even better truck and deal than the previous dealership! The process wasn’t a headache, was fair in time and was a more humble and comfortable experience ( didn’t feel pressured or uncomfortable!). So happy with my experience! 👏🏻🎉😎… THANK YOU JC FOR EVERYTHING!! More