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Martin Chevrolet

Crystal Lake, IL

4.7
2,307 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,307 reviews

February 21, 2022

With my brother in the service industry, I lack trust of others who service my car. However, when I needed to service my car I went to Martin Chevrolet. My first experience was not up to standard. However, More

by Cfutchko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Cfutchko responded

With my brother in the service industry, I lack trust of others who service my car. However, I found that Ralph, who is in the service department forthright, courteous and knowledgeable. Thank you for the extra steps you took to ensure my trust.

February 20, 2022

Free car washes sold me on this dealer only toning out they don't run the car wash in the winter. More

by MARTYBAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2022 -

Martin Chevrolet responded

Marty, Thank you for your feedback. We were not able to wash your car this time around because of the extremely cold weather but next time you are driving past and it's above 20° please stop in for a wash. We hope to see you soon! - Martin Chevrolet

February 19, 2022

I've been looking for a car for about a year. This dealership was the only one who was straight up with me on the phone and when i got there.They have no hidden fees,everything was upfront.I highl More

by Mikelaz194
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Arliskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Dunn
Feb 25, 2022 -

Martin Chevrolet responded

Mike, It is great to hear your feedback regarding your recent dealership experience. I can assure you that our team goes to great lengths so that customers like you have any and all relevant information they need to make the best, most informed purchase decision. We appreciate you giving us the opportunity to earn your business and hope you are enjoying your new Chevrolet! - Martin Chevrolet

February 19, 2022

Reliable, dependable, do as they say and only what said. Always text when I check in asking if I need anything. More

by maryloumjl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
4.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Blake Hill, Brad Nichols
Feb 25, 2022 -

Martin Chevrolet responded

Marylou, Thank you for letting us know how we did! We appreciate you choosing Martin Chevrolet. See you next time! - Martin Chevrolet

February 18, 2022

The service team is top notch and very nolagable and helpful and honest And willing to help. More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Hill
Feb 18, 2022 -

Martin Chevrolet responded

Jeff, Your wonderful feedback and rating mean a lot to us and we thank you for your kind words. We will be sure to let the team know you were pleased with their service! Drive safe! - Martin Chevrolet

February 18, 2022

Really good service, thank the staff for always staying professional. Would buy from them again. More

by ladonald59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Martin Chevrolet responded

We're glad to hear you found our staff was so professional! Please don't hesitate to reach out to us if there's anything more we can do! Take care! - Martin Chevrolet

February 18, 2022

Mr. Stob was incredibly nice and funny during the purchase of my new to me SUV. He was very knowledgeable about the car I was eyeing and friendly during More

by farley1031
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Martin Chevrolet responded

Thank you for taking the time to share your comments and feelings about Joey Stob. He always goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. He will be truly excited to hear that you think he is funny! It is rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! - Martin Chevrolet

February 17, 2022

Great service, advisor was very helpful. Will be coming back again for all services here. More

by Anoda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Blake Hill, Brad Nichols
Feb 17, 2022 -

Martin Chevrolet responded

Thank you for making Martin Chevrolet your first choice for your vehicles service! We know there are a lot of places to choose from when it comes to making sure your car is in the best shape so we really appreciate you choosing us! Take care and drive safe! - Martin Chevrolet

February 16, 2022

Everybody made me feel good they treated me very well and it was a pleasure coming to your dealership More

by AJTURACEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Feb 17, 2022 -

Martin Chevrolet responded

It was a pleasure helping you out with the service on your vehicle. Thank you for the wonderful review and 5 star rating. Keep in touch! - Martin Chevrolet

February 15, 2022

Gentleman was polite and friendly. Took care of the oil change in a timely manner, and washed my car ….. and love the free water and/or coffee/tea service …. Thank You More

by oggie7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam, Sales Person, Blake Hill
Feb 16, 2022 -

Martin Chevrolet responded

Thank you for the lovely review. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! - Martin Chevrolet

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