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Martin Chevrolet

Crystal Lake, IL

4.7
1,982 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 1,982 reviews

December 23, 2019

"Always Great Service" This is the 2nd car we bought at Martin Chevy, and we're always treated with great service! Carlos made sure we got things done in a timely fashion an More

by englishfamilyof4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Galvez
Jan 08, 2020 -

Martin Chevrolet responded

Thank you for your kind words and excellent review. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day and enjoy your new vehicle! - Martin Chevrolet

December 20, 2019

Awesome group of people This is the 3rd vehicle in 12 months I have been involved in purchasing. Joel and Tom have always gone above and beyond. I can’t say enough about Mar More

by davecleveland179
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marci Zavala, Joel Storm
Jan 08, 2020 -

Martin Chevrolet responded

It’s great to hear that your visit with us earned a 5-star rating! We couldn’t ask for nicer feedback and thank you for taking the time to share it! We hope to continue to be your dealer of choice for years to come! Thanks again and enjoy your new vehicle! - Martin Chevrolet

December 20, 2019

Phenomenal Car Buying (Leasing) experience! 2nd Vehicle I have purchased or leased from Martin Chevrolet. I didn't even plan on getting a new car, but stopped to talk to Carlos, and the rest is More

by TeamHouston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Miehle, Carlos Galvez
Jan 08, 2020 -

Martin Chevrolet responded

Thank you for taking the time to share your comments and feelings about Carlos. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback and recommendation. Martin Chevrolet

December 19, 2019

Martin Chevrolet very good dealership One of the best dealerships I have ever used the salesman very nice very courteous treated you like family finance guy very thorough and very nice gu More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2019 -

Martin Chevrolet responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Martin Chevy with only the best there is to offer. It’s so nice to hear that our team helped to make your experience such a positive one. Enjoy your new ride! - Martin Chevrolet

December 19, 2019

Quick and Easy Had an easy time with turning in my leased vehicle and purchasing my next vehicle. Staff was extremely nice and helpful. I would recommend this dealer More

by KingTkos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Arliskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Raffaelli, Joel Storm
Dec 19, 2019 -

Martin Chevrolet responded

Congratulations on your new truck! We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. Thank you! - Martin Chevrolet

December 19, 2019

Couldn’t be happier!! I couldn’t be happier with my new Chevy Trax! Everyone at Martin was so down to earth and made me feel right at home! More

by rrodonis
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Galvez
Jan 08, 2020 -

Martin Chevrolet responded

Congratulations on your new Chevrolet Trax! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. - Martin Chevrolet

December 18, 2019

Marci Zavala Marci is extremely knowledgeable and proficient. She takes everything into consideration to get you in the vehicle you want without overextending your More

by chicagohoneygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marci Zavala
Dec 19, 2019 -

Martin Chevrolet responded

We couldn’t be happier that Marci provided you with a great car buying experience. She is a true asset and we are lucky to have her on the Martin Chevy team. We hope you are enjoying your new vehicle, please come back to visit anytime! - Martin Chevrolet

December 18, 2019

Customer service Took longer than expected. We ultimately purchased the vehicle for less than we were originally going to pay. Seems like too much haggling over items More

by m3g20m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marci Zavala
Dec 19, 2019 -

Martin Chevrolet responded

Thank you for your feedback. We are always trying to improve our process and input like yours can really help us out. We are glad to hear you got a great deal and hope you are loving your new ride! Thanks again and have a great day! - Martin Chevrolet

December 18, 2019

Great customer service and products I just bought my sixth car from Martin Chevrolet. They always greet me with a smile and provide exceptional experience both in the salesroom and in th More

by brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marci Zavala, Joel Storm
Dec 19, 2019 -

Martin Chevrolet responded

Thank you so much for your repeat business. We set high expectations for ourselves so it’s gratifying to hear you had a great sixth car buying experience with us! Thanks again and we look forward to seeing you next time! - Martin Chevrolet

December 18, 2019

Customer I came across and used car for sale on CarGurus located and Crystal Lake at Martin Chevrolet. I emailed them and got a response right away I was able More

by agomez_18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marci Zavala
Dec 19, 2019 -

Martin Chevrolet responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Martin Chevy. We wish you safe travels in your new vehicle and look forward to seeing you again soon! Thank You! - Martin Chevrolet

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