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Martin Chevrolet

Crystal Lake, IL

4.6
2,514 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,514 reviews

October 01, 2021

Friendly and great customer service all around. Easy to make service appointments and the wait times are reasonable. More

by nursemw5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Martin Chevrolet responded

We are so happy to read such a great review about Martin Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you. - Martin Chevrolet

October 01, 2021

Great salesman- Joey StobGreat finance manager (Sorry, Great salesman- Joey Stob Great finance manager (Sorry, don’t remember his name.) Ed was a great help with an evening drop off for next day service. More

by kriscat55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Martin Chevrolet responded

Thank you for the great review! It was a pleasure helping you out with your purchase and we hope to see you again next time! - Martin Chevrolet

October 01, 2021

Friendly employees, reasonable turn around time and accurate time estimate. Always appreciate the free car wash and water bottle at the end More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Oct 01, 2021 -

Martin Chevrolet responded

Thank you for taking the time to post a review about your service visit here at Martin Chevrolet. We strive for 100% satisfaction, and it is great to see you had such a positive experience with our service team. Thanks again! - Martin Chevrolet

October 01, 2021

Everything went well, it just took an extra day to complete. I appreciated the support from Osie More

by Dalealan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Martin Chevrolet responded

Thank you for your rating and review. We do our best to get each and every customer the best service possible and sometimes that takes a little extra time. Thank you for your patience with us and for choosing Martin Chevrolet. - Martin Chevrolet

September 30, 2021

Great service. In and out. Very clean. Really nice people helped me out with my car More

by Tomtomja.01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Martin Chevrolet responded

We're so happy we were able to help you out! We sincerely value your business and look forward to your next visit. Take Care! - Martin Chevrolet

September 30, 2021

Everyone that works there Always Greets you with a Smile...Always ready to get you in and out knowing your time is valuable..Always let's you know what is happening with your car as you wait...I Total More

by KAREN4YOU247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Oct 01, 2021 -

Martin Chevrolet responded

Karen, YOU ARE THE BEST! Thank you for the wonderful review and 5 star rating! It is always a pleasure helping you with your vehicle and we look forward to seeing you again next time! - Martin Chevrolet

September 30, 2021

We drove an hour to test drive a Trailblazer and wound up buying it. Absolutely the best experience EVER in a dealership. Jose got the ball rolling for us the night before over the phone and Adam A. handled More

by kat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Arliskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Martin Chevrolet responded

John and Kathy, Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s vital for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family, and we’re happy to hear that you agree! On behalf of your friends here at Martin Chevrolet, enjoy that beautiful new Trailblazer! - Martin Chevrolet

September 29, 2021

This is the 4th car we have purchased with Martin! We will be back again! Our experience has consistently been quick, what we ask for, and the communication before the purchase, efficient. More

by BriannaWeyers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Miehle
Oct 01, 2021 -

Martin Chevrolet responded

Brianna, Congratulations on your new vehicle! We strive for customer experiences like this, and could not be more pleased. It's a huge compliment that you keep coming back! We truly appreciate your business and hope to work with you for years to come. - Martin Chevrolet

September 29, 2021

The problem was found in a timely manner. Neither thr oil or tires were topped off, as asked & indicated on service order. More

by tvogeler0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Oct 01, 2021 -

Martin Chevrolet responded

Thank you for your review. We do value your business and are sorry for this oversight. Will you please give Duane Hill, our service manager a call at your earliest convenience? He can be reached at 815-459-4000. - Martin Chevrolet

September 29, 2021

They kept me informed on the progress, washed the car prior to pickup and held the after completion due to my travel schedules. More

by Ken M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul B, the technician. , Aaron Grassel, Brad Nichols
Oct 01, 2021 -

Martin Chevrolet responded

Ken, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for choosing Martin Chevrolet and drive safe! - Martin Chevrolet

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