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Martin Chevrolet

Crystal Lake, IL

4.7
1,983 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 1,983 reviews

May 20, 2022

Nice place friendly people! Will use them again. Repair is great. Car came back cleaner then when I went in More

by Weirddog2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Martin Chevrolet responded

Thank you for letting us know how your visit went. We appreciate your feedback and hope to see you again next time! - Martin Chevrolet

May 20, 2022

Always polite, friendly and helpful. Very flexible when I need to get in on short notice. More

by mmathews71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Brad Nichols
May 20, 2022 -

Martin Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out (even on short notice!) If you're ever in need of more help, please let us know! - Martin Chevrolet

May 20, 2022

The service department does a wonderful job of listening to your concerns and making sure you are satisfied with their work. My last visit to Martin Chevrolet involved having a dent removed from the right r More

by lvanallman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lakhani
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
May 20, 2022 -

Martin Chevrolet responded

Ivan, Thank you so much for sharing your experience with our service team and Aaron. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Thanks again! - Martin Chevrolet

May 19, 2022

I was very impressed Joel was one of the best salesman I’ve come across in a long time your facility is number one More

by George
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Storm
May 20, 2022 -

Martin Chevrolet responded

George, We are pleased to read your review about Joel and the team here at Martin Chevrolet! We will be sure to pass along your kind comments to the team. Thank you! - Martin Chevrolet

May 19, 2022

Martin Chevrolet has always treated me well. There team is always friendly and inviting. They have always provided me with transportation or a rental vehicle when our Traverse had to stay a fe More

by gbarr420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
May 20, 2022 -

Martin Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! - Martin Chevrolet

May 19, 2022

Very good and were able to hopefully fix the problem. I will know in 200 miles. Sadly it's a known problem with some GM transmissions that should have been corrected 2 years ago More

by bliere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Martin Chevrolet responded

Thank you for giving us the opportunity to help you out with your vehicle. We know it can be frustrating to experience an issue like yours and we are here to help if you need any further assistance. In the meantime, take care and drive safe! - Martin Chevrolet

May 17, 2022

Can’t say enough about mike lakhani really standup guy always there to answer all your questions I purchased a lot of new cars in my time is one of the best salesman I’ve ever dealt with. Very knowledge More

by JACKBNST
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lakhani
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Martin Chevrolet responded

Jack, We are thrilled to hear that Mike Lakhani was able to provide you with the excellent experience we strive to provide all our customers. We thank you for once again choosing Martin Chevrolet and hope you enjoy that new ride this summer! Thanks again! - Martin Chevrolet

May 17, 2022

Kept me well informed on what they were doing and when finished what they did. Good shuttle drivers More

by rafaelvillarrealjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Nichols
May 20, 2022 -

Martin Chevrolet responded

Rafael, Thank you for the kind review! We strive for excellent service and we are glad you found that to be the case during your visit. Take care and drive safe! - Martin Chevrolet

May 16, 2022

Adam was great and made the process smooth. The test drive was fun & we plan on enjoying the Camaro! More

by Hrosemergy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dunn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Arliskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Martin Chevrolet responded

Congratulations on your new Camaro! Thank you for taking the time to write about your experience. It is wonderful to hear that Adam made the process smooth and the test drive fun and he was able to provide you with the excellent experience we strive to provide all our customers. Take care and have a great summer in your new Camaro! - Martin Chevrolet

May 16, 2022

I was pleasantly overwhelmed with the friendliness, caring, and professionalism of the staff. From drop off to pick up I was totally satisfied with the Service folks. Aaron was fantastic to deal with More

by Ronaney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
May 20, 2022 -

Martin Chevrolet responded

On behalf of our team here at Martin Chevy, I would like to thank you for sharing this great review about our dealership. We are thrilled that you enjoyed your experience with Aaron and that our team was "pleasantly overwhelming!" We look forward to your next visit, but until then, take care! - Martin Chevrolet

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