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Martin Chevrolet

Crystal Lake, IL

4.7
2,284 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,284 reviews

March 09, 2022

Never been dissatisfied with service, treatment and my car is always ready when promised. Been a happy customer since 2011. More

by englishfamilyof4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Martin Chevrolet responded

Your wonderful feedback and rating mean a lot to us. We sincerely thank you for the positive review, and look forward to seeing you again soon! - Martin Chevrolet

March 09, 2022

Have bought numerous vehicles from Martin Chevrolet. Just purchased a new one and am very pleased with the sales staff, especially Mike Lakhani, who has also helped us in the past. We got what we wanted More

by gkolke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lakhani
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph, OC, Aaron Grassel, Blake Hill
Mar 10, 2022 -

Martin Chevrolet responded

We’re glad that Mike Lakhani was able to address your purchasing needs and found you a new Chevrolet that met your specifications. We appreciate you choosing Martin Chevrolet as we recognize that you had many different dealers to choose from, and we hope that you enjoy your new vehicle! Please come back and see us again soon! - Martin Chevrolet

March 08, 2022

The staff was extremely friendly, Adam was amazing! No pressure, thoroughly explained the truck's features and our options. The whole process, from the test drive to finance to keys in hand was the smo More

by Christie&Nick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Arliskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Savodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Martin Chevrolet responded

Christie & Nick, Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s vital for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family, and we’re happy to hear that you agree! On behalf of your friends here at Martin Chevrolet, enjoy that ride! - Martin Chevrolet

March 07, 2022

Listened to my concerns and delivered service excellence. Thank you Martin Chevy for setting the bar. More

by tengbr29371
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The porter five stars, Brad Nichols
Mar 10, 2022 -

Martin Chevrolet responded

We couldn’t be happier that our service team provided you with a great service experience. Thank you for the review and please come back to visit anytime! - Martin Chevrolet

March 04, 2022

Best dealer ship I have every been to. Ralph from service dept. is the best! More

by Maggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Martin Chevrolet responded

Maggie, Thank you for choosing Martin Chevrolet as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit. Take care! - Martin Chevrolet

March 04, 2022

A.J. was Awesome! Buying a car from Martin Chevrolet was the best experience we've had in a very long time. The entire staff was so nice and helpful! We even spoke with the Service Department about some wor More

by panda1019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Savodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Bazzoli, Brad Nichols, AJ Chiodo
Mar 10, 2022 -

Martin Chevrolet responded

Hearing that you had “awesome” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Martin Chevy in Crystal Lake. We wish you many happy miles in your new vehicle and we look forward to serving you for many years to come! - Martin Chevrolet

March 03, 2022

Ralph is amazing and keeps us informed every step of the way. Appreciate his professionalism and attentiveness. More

by Mb21goose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Mb21goose responded

Service department always takes care of things. Confident that I’ll be back for service in the future - even if just scheduled maintenance.

Mar 10, 2022 -

Martin Chevrolet responded

Your wonderful feedback and rating mean a lot to us. We sincerely thank you for the positive review, and look forward to seeing you again soon! - Martin Chevrolet

March 01, 2022

Nice and pleasant staff. Informed me on what work was going to do be performed on the vehicle. The work was completed in a timely fashion. More

by Steve.nawrocki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Nawrocki
Mar 10, 2022 -

Martin Chevrolet responded

Steve, It is great to hear everything was done to your satisfaction! Thank you again for taking the time to let us know how we did. We hope you have a great day! - Martin Chevrolet

March 01, 2022

Aaron went above and beyond in rescheduling my appointment. He arranged for my car to picked up at my residence so that I could continue on with my without interruption. Thank you Aaron! Fantastic More

by Julia
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Mar 10, 2022 -

Martin Chevrolet responded

Julia, Thank you for taking the time to write about your experience. It is wonderful to hear that Aaron was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. - Martin Chevrolet

February 28, 2022

They took great care of my son’s car while he was overseas in the military. Thank you! More

by NW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul, Blake Hill
Feb 28, 2022 -

Martin Chevrolet responded

Hi there, thank you for taking the time to leave a review for us at Martin Chevrolet. We're happy to help you and your son out. Please thank him for his service for us! - Martin Chevrolet

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