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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
1,020 Reviews

1,020 Reviews of Martin Chevrolet - Service Center

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October 16, 2024

Was treated and spoke to very nicely explain everything about the new electric Blazer or bronco I forget which one it was More

by sk1039
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Martin Chevrolet responded

We want all our clients to have a comfortable and easy experience with us! If you have any further questions, please give us a call. We're always happy to help! - Martin Chevrolet

October 15, 2024

Great people to work with, very professional and courteous. Overall, a very positive and rewarding experience. More

by loeding1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Hoyland
Oct 25, 2024 -

Martin Chevrolet responded

Thank you so much for choosing Martin Chevrolet! We're thrilled we could assist you and can't wait to see you again soon! - Martin Chevrolet

October 15, 2024

First experience with service since my recent purchase. Thank you for addressing All of my concerns regarding tire replacement / rims. Did a nice job! More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Cordt, Patrick Frazier
Oct 25, 2024 -

Martin Chevrolet responded

Ron, Thank you for the great review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! - Martin Chevrolet

October 15, 2024

Been a fully satisfied customer since 2011. I think that says it all. Will continue using Martin in the future. More

by englishfamilyof4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Martin Chevrolet responded

We truly appreciate you choosing Martin Chevrolet! Your satisfaction means the world to us, and we can't wait to welcome you back next time! - Martin Chevrolet

October 15, 2024

On the multi point vehicle inspection, it was listed that the wiper blade-rear was marked in green which is checked and ok. This is inaccurate as the rear wiper blade doesn't work. So the question arises, More

by a4grimes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Duane Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Salinas
Oct 15, 2024 -

Martin Chevrolet responded

Thank you for the review. We'd love to chat about your recent visit and have been trying to connect with you. If you have a moment, could you please give our service director, Duane Hill, a call at 815-459-4000 whenever it's convenient for you? We look forward to chatting with you! - Martin Chevrolet

October 14, 2024

This dealership treats each customer as a friend. They explain what they will do, and give you a competitive price. More

by cllinda328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Cordt, Patrick Frazier
Oct 28, 2024 -

Martin Chevrolet responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out! - Martin Chevrolet

October 12, 2024

I Felt as if I was an important customer! Very good experience. Glad I bought my car from Martin. More

by Steveiborg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Cordt, Patrick Frazier
Oct 25, 2024 -

Martin Chevrolet responded

Steve, You ARE an important customer! Thank you for the kind review. We are always glad to see you! - Martin Chevrolet

October 12, 2024

Friendly staff. Nice service department. First time visiting and I will continue to do service here. More

by scottbubrowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Martin Chevrolet responded

Scott, Thank you so much for the positive review! We look forward to your next visit! Take care! - Martin Chevrolet

October 11, 2024

The whole team there to me are just plain great to me! will buy again. More

by garykoch180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Martin Chevrolet responded

Thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do! - Martin Chevrolet

October 10, 2024

Martin Chevy is always clean. Blake and other advisors are always very efficient and helpful. Waiting area is comfortable and has something for everybody. Bathrooms clean - A must More

by CFK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Cordt
Oct 25, 2024 -

Martin Chevrolet responded

We're so glad to hear you had a comfortable and stress-free experience with us! Thanks so much for sharing your feedback with our team. We can't wait to help you again in the future. Take care! - Martin Chevrolet

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