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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
1,068 Reviews

1,068 Reviews of Martin Chevrolet - Service Center

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November 10, 2024

Would be nice if they had a screen in the waiting room so you knew when your vehicle would be ready. Communication could improve. More

by Legood56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Stob
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Martin Chevrolet responded

Thanks so much for your awesome suggestion about a status board! We'll definitely work on keeping you updated more effectively next time you're here. Your feedback is super valuable to us! - Martin Chevrolet

November 10, 2024

The Martin dealership has always provided us with honest, topnotch ,affordable service. Always,on time and profffesionally done. More

by Morgans5828
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Baumgartner, Blake Hill
Nov 20, 2024 -

Martin Chevrolet responded

Thanks a bunch for your kind words about Martin Chevrolet! Feel free to get in touch if there's ever anything else we can help with! - Martin Chevrolet

November 08, 2024

Pleasant to deal with. Listen carefully to my concerns and responded respectfully and was very helpful! More

by gdtrem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Vega
Nov 20, 2024 -

Martin Chevrolet responded

Thank you so much for your positive comments about Martin Chevrolet! If you have any further questions, please give us a call. We're always happy to help! - Martin Chevrolet

November 08, 2024

As always martin chevy takes care of us with up front prices and great service. More

by vette97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Baumgartner
Nov 20, 2024 -

Martin Chevrolet responded

Thank you for the wonderful review! We sure to appreciate it! - Martin Chevrolet

November 07, 2024

BEWARE. I would give it fewer stars if it let me. I didn't want to give a review because I try to let things go but they are asking me to now via email. Not More

by no
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blake Hill
Nov 07, 2024 -

Martin Chevrolet responded

Thank you for your feedback. We would really love the opportunity to discuss your review & experience with you. Could you give our service manager, Duane Hill, a call at 815-459-4000 at your soonest convenience? - Martin Chevrolet

November 07, 2024

Very professional service k completed in a timely manner at a fair price! Will definitely service with them again! Thx More

by medmiston85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Hill
Nov 08, 2024 -

Martin Chevrolet responded

Thank you! We are so grateful for your feedback and we really appreciate your business too! Take care! - Martin Chevrolet

November 06, 2024

Outstanding sales and service departments as well as the family friendly support staff. They have always been helpful and accommodating More

by hdbyyker97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Chiodo, Blake Hill
Nov 08, 2024 -

Martin Chevrolet responded

Thank you! We are thrilled to read such a nice review! Take care and see you again next time! - Martin Chevrolet

November 05, 2024

Attentive to your needs. Honest with their service. Precise with appointments promised. Clean waiting area and bathrooms. More

by denny
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Martin Chevrolet responded

Denny, Thank you! We want all of our customers to have an attentive and honest experience with us! Come back and see us again for any future needs! - Martin Chevrolet

November 04, 2024

Ralph is very good , he listens and he is experienced great guy! Helped diagnose the issue correctly and got it done I. One day Thanks Ralph! More

by Jb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Hill
Nov 08, 2024 -

Martin Chevrolet responded

Its so nice to read a great review from you! We really appreciate you taking the time to let us know how your recent visit went and hope to see you again next time! - Martin Chevrolet

November 04, 2024

I own a 2016 Equinox LTZ, and Martin Chevrolet Service (Ralph Stalesky) assists me with keeping my vehicle in mint operating condition. If my Equinox is not in top condition, I cannot be safe on the road More

by JLF and WKM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Martin Chevrolet responded

Thank you for the wonderful review. You and your family's safety is our top priority and we thank you for trusting us to keep you safe on the road! Come back and see us for any future needs! - Martin Chevrolet

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