Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Master Buick GMC

Augusta, GA

Overview
Employees
Reviews
Vehicles
4.6
1,109 Reviews
Master Buick GMC serves the Augusta, North Augusta, Grovetown, Evans, Thomson, Waynesboro, Aiken areas in factory recommended maintenances, oil changes, tire sales, transmissions, GM parts and accessories and the sale of New Buicks and GMC and the largest selection of Pre-Owned Vehicles. We specialize in helping our customers find the vehicle they need whether it be a Ford F150, Chevrolet Silverado 1500, Lexus, Toyota, Nissan, or any brand with a 3 month warranty to help guarantee your purchase and give you peace of mind!
Contact Dealership
View Awards

3710 Washington Rd

Augusta, GA

30907

Directions

By Type

Showing 1,109 reviews

February 17, 2023

Excellent sales and service! We have been very pleased with every interaction with Master Automotive! Thank you!! More

by davidhoggjr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frank Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Starke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2023 -

Master Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 06, 2023

Excellent customer service and professionalism. Took my car in today for a recall notice and one other minor problem. Both was addressed and repaired with a call given for pickup sooner than expect More

by ramcclellan
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 08, 2023 -

Master Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 04, 2023

Always treated like family when we bring vehicles here. Top notch service representatives at Master More

by Tamika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Truitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Jennings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2023 -

Master Buick GMC responded

Tamika, thank you for this fantastic review! Family is just what you are and I am very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 02, 2023

Great service! Friendly helpful quick! Everyone goes above and beyond to help and they explain everything! More

by Rhodesinteriors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Starke
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Fanning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gage Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2023 -

Master Buick GMC responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Master Buick GMC Augusta, we value our customers and we look forward to seeing you down the road. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 01, 2023

The purchase experience was great. Roscoe Peace was very professional, courteous, and knowledgeable. I would definitely recommend this dealership and the GMC product to anyone. More

by rrkelley17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roscoe Peace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2023 -

Master Buick GMC responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Roscoe's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

January 16, 2023

The service staff always makes sure I am taken care of. They handle everything very professionally and had my truck ready in a timely manner. Excellent work guys! More

by Aaron_jones1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Truitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2023 -

Master Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

December 27, 2022

The dealer ship goes above and beyond to make you feel welcome and appreciative of your business! More

by bobange
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Will Schafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2022 -

Master Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

December 24, 2022

This was a pleasant experience. Tony Claxton far exceeded my expectations and answered all of my questions. I drove from Statesboro to make my purchase based on the inventory you ha More

by Cgantt1993
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Claxton
Report | Print
Dec 27, 2022 -

Master Buick GMC responded

Thank you for taking the time to travel to see our team. I appreciate the kind and sincere comments! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

December 24, 2022

Just wanted to thank Roscoe Peace and the Master Buick/GMC family for their excellent sales team in making my purchase easy and making sure I was treated as a member of the master Buick gmc family.. More

by larance28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roscoe Peace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2022 -

Master Buick GMC responded

Thank you for recognizing your experience at Master Buick GMC Augusta. I consider customers as part of our family, and as an extended part of our family, I want you to receive the kind of treatment each of us would want and expect. I look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

December 14, 2022

Conflict between Advance Auto and your service dept. Jack had to buy/replace a Diehard battery purchased at Advance Auto this summer as your service dept said the battery was the problem. Advance Auto More

by patsy_london
Recommend Dealer
Yes
Employees Worked With
Bo Starke
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2022 -

patsy_london responded

Master Buick GMC Dec 13, 2022 patsy_london Conflict between Advance Auto and your service dept. Jack had to buy/replace a Diehard battery purchased at Advance Auto this summer as your service dept said the battery was the problem. Advance Auto confirmed for the 4th time that the battery was good. Jack was caught in the middle as we need a car that is safe and starts every time. Also, I thought our oil changes were complimentary but maybe up to a certain time frame and mileage. Can you verify that information for us?

Dec 14, 2022 -

Master Buick GMC responded

Yes. One to two oil changes are complimentary depending on the year and model of your car. As for the battery, we have equipment that we use to test batteries and only go by the results the equipment shows us.

Dec 14, 2022 -

Master Buick GMC responded

Your extended warranty for free maintenance expired September 23 of this year. Your extended warranty doesn't expire until next year, September 23, 2023 or 100,000 miles that I see you haven't reached yet! Please don't hesitate to call if you have any further questions. Kathy Hensley (706)844-9400

1
...
9
10
11
...
111