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Master Buick GMC

Augusta, GA

4.7
1,265 Reviews
Master Buick GMC serves the Augusta, North Augusta, Grovetown, Evans, Thomson, Waynesboro, Aiken areas in factory recommended maintenances, oil changes, tire sales, transmissions, GM parts and accessories and the sale of New Buicks and GMC and the largest selection of Pre-Owned Vehicles. We specialize in helping our customers find the vehicle they need whether it be a Ford F150, Chevrolet Silverado 1500, Lexus, Toyota, Nissan, or any brand with a 3 month warranty to help guarantee your purchase and give you peace of mind!
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3710 Washington Rd

Augusta, GA

30907

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Showing 1,265 reviews

August 05, 2018

No hassle We have been to other dealerships where it took all day! This experience was the best we have ever had. Andrew was professional and attentive. We were More

by bfgrady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Lokey, Keith Stone
Nov 27, 2018 -

Master Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

August 04, 2018

Very helpful, honest and a professional attitude Went to another dealership at first, only got the run around, Master GMC very straightforward in pricing no gimmicks. Upon arrival at dealership gree More

by sterlingwhite62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Hooker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary PIleggi, Keith Stone
Aug 04, 2018 -

Master Buick GMC responded

Thank you for letting us know our goal of being totally transparent with our pricing came across to you! We know that that means something to our customers in this internet age where what you see isn’t always what you get!! Thank you so much for your business! We are honored to serve you! Kathy Hensley, Owner

August 04, 2018

Very informative and helpful Service dept. has always taken care of my car, notifying me when a specific service is needed and following through with the service. They have compl More

by smoothride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Whitten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Fanning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2018 -

Master Buick GMC responded

Thank you for giving our team members this great review! We are honored to serve you and look forward to seeing you again! We appreciate your business! Kathy Hensley, Owner

August 03, 2018

Wonderful experience, loved my salesman Mark! I have purchased two vehicles for myself, one for my daughter and one for my son all of which we’ve been extremely satisfied with. Mark Halupa was ve More

by Trapkim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Marshall, Mark Halupa
Aug 04, 2018 -

Master Buick GMC responded

Thank you so much for your fantastic review! We appreciate your business and look forward to serving you in the future! Kathy Hensley Owner

August 03, 2018

Very great customer service Great experience with Mark Halupa, he was very pleasant to work with and made the process very easy. I highly recommend him at this dealership. More

by Haleytrap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Halupa
Nov 27, 2018 -

Master Buick GMC responded

Reviews like yours are truly a breath of fresh air! Mark is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

August 03, 2018

buying a truck very friendly worked with me on a good price for the truck over the phone bedore looking at the truck. told me everything that i need to know before b More

by koty360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Halupa
Aug 03, 2018 -

Master Buick GMC responded

Thank you for your great review! We are so glad that process over the phone was smooth and easy! Thank you for your business and welcome to the Master family! Kathy Hensley, Owner

August 02, 2018

Excellent in every way! From the sales process to the financial part to the delivery and service, my experience was excellent in every way! I have bought multiple vehicles fr More

by chris.gibbs.md
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Schafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Towns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2018 -

Master Buick GMC responded

Thank you for the great review, Chris. Please come visit us if you need anything else, be it service or sales. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

August 02, 2018

Routine Service Our 2015 Buick Encore was due routine maintenance, so I scheduled the service and took it in. I was greeted by William Fanning and David Truitt, who More

by jshep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Fanning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Truitt
Nov 27, 2018 -

Master Buick GMC responded

Thank you so much for your review! Happy customers are our goal and our mission at Master Buick GMC, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

August 02, 2018

Outstanding service David Truitt provided excellent customer service. He greeted me upon arrival I did not have to wait to get checked in, and my car was ready earlier th More

by Cpocam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Truitt
Nov 27, 2018 -

Master Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

August 01, 2018

Oil change This was my first oil change after buying my car the dealership has always been exceptionally clean, and all the people have been more than cooperati More

by cox513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Oertle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Truitt
Aug 02, 2018 -

Master Buick GMC responded

Thank you for taking the time to give us this fantastic review! We are thrilled that you had a great first experience and look forward to seeing you at your next oil change! Kathy Hensley, Owner

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