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Master Buick GMC

Augusta, GA

Overview
Employees
Reviews
Vehicles
4.7
1,265 Reviews
Master Buick GMC serves the Augusta, North Augusta, Grovetown, Evans, Thomson, Waynesboro, Aiken areas in factory recommended maintenances, oil changes, tire sales, transmissions, GM parts and accessories and the sale of New Buicks and GMC and the largest selection of Pre-Owned Vehicles. We specialize in helping our customers find the vehicle they need whether it be a Ford F150, Chevrolet Silverado 1500, Lexus, Toyota, Nissan, or any brand with a 3 month warranty to help guarantee your purchase and give you peace of mind!
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3710 Washington Rd

Augusta, GA

30907

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Showing 1,265 reviews

July 18, 2026

Friendly sales manager and great team for buying a new vehicle. Eddie was great! Wayne, who went through all the features of the vehicle was fantastic! More

by Dan K.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2026 -

Master Buick GMC responded

Your kind review is greatly appreciated, Dan! I’m pleased to hear that you had a great experience at Master Buick GMC Augusta while purchasing your new vehicle. It's fantastic to know that Eddie was great and that Wayne, who went through all the features of the vehicle, was fantastic! I truly appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 18, 2026

Routine maintenance in a mechanic fail to rotate my tires. I brought it to my service rep, and he was very helpful in taking care of the situation. More

by vicelam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Fanning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2026 -

Master Buick GMC responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the tire rotation during your routine maintenance. It's great to hear that our service representative was able to assist you and resolve the issue. At Master Buick GMC Augusta, our team strives to maintain high standards, and your insights help us improve. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 18, 2026

They was very professional and made me feel right at home. The sale manager was very nice and knew his job. More

by Teresa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wade Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2026 -

Master Buick GMC responded

Thank you for your wonderful review, Teresa! I’m thrilled to hear that you felt at home during your visit and that our sales manager provided you with excellent service. At Master Buick GMC Augusta, we strive to create a welcoming environment for our customers. We hope to see you again soon! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 18, 2026

Staff were very helpful and prompt. Emily the service counter attendant is very friendly and also on top of all transactions. Enjoyable experience. Thank you JACK SHORT More

by jshort102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Kerr
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Jul 18, 2026 -

Master Buick GMC responded

Thank you for your wonderful review, Jack! I’m glad to hear that you had an enjoyable experience at Master Buick GMC Augusta and that Emily provided you with prompt and friendly service. Your feedback is greatly appreciated, and we look forward to seeing you again soon! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 17, 2026

Not a good experience this time around. I Usually love them but was quite disappointed. Sales department is excellent More

by kruth2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2026 -

Master Buick GMC responded

Thank you for sharing your experience with us. I appreciate your loyalty to Master Buick GMC Augusta and am glad to hear that you’ve had positive interactions with the sales department. I understand that this visit did not meet your expectations. Please reach out to me directly so I can address your concerns. We look forward to the opportunity to provide you with a better experience in the future. Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 17, 2026

Quick and easy. Have been using this dealer for years. Great service and great people More

by brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Towns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2026 -

Master Buick GMC responded

Thank you for your kind words, Brian! I truly appreciate your loyalty to Master Buick GMC Augusta over the years. It’s wonderful to hear that you’ve consistently received great service from us. We look forward to seeing you again soon! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 16, 2026

The service is always great Mr Charles is always corteous and shows his customers that he cares about the service needed for your vehiicle More

by ETHELDUGGINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2026 -

Master Buick GMC responded

Thank you for your kind words, Ethel! I’m thrilled to hear that you had a great experience with us at Master Buick GMC. It’s wonderful to know that Charlesprovided you with courteous service and care for your vehicle. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 16, 2026

I had a wonderful experience with the sales and finance staff (Bill and Logan) on the purchase of my Tahoe!! I love my vehicle and was treated well! More

by CMC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Whitten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Wood
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Jul 17, 2026 -

Master Buick GMC responded

Thank you for your kind words! I’m so glad to hear you had a wonderful experience with our sales and finance staff, Bill and Logan. Enjoy your Chevrolet Tahoe, and we look forward to seeing you again at Master Buick GMC Augusta! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 14, 2026

I love this dealership! !! The vibes and welcoming energy of the people Working was everything. More

by ashleyk2527
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicole Thurmond
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Jul 15, 2026 -

Master Buick GMC responded

Appreciate you taking the time to leave this great review, Ashley! I’m glad to hear that you loved your experience at Master Buick GMC Augusta. We take pride in creating a welcoming atmosphere, and your feedback means a lot to us. We look forward to seeing you again soon! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 13, 2026

The service was very good Colby provided an estimate for my Yukon repair and the repair was shorter than expected. The car is running great my wife is very Happy and that makes me Happy. Great Service!! More

by WAYNEBROWN51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby
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Jul 14, 2026 -

Master Buick GMC responded

Thank you for your wonderful review, Wayne! I'm thrilled to hear that Colby provided you with great service and that the repair for your GMC Yukon was completed sooner than expected. It's fantastic to know that your car is running great and that your wife is happy! I appreciate your kind words, and we look forward to serving you again at Master Buick GMC Augusta. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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