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Master Buick GMC

Augusta, GA

Overview
Employees
Reviews
Vehicles
4.8
1,198 Reviews
Master Buick GMC serves the Augusta, North Augusta, Grovetown, Evans, Thomson, Waynesboro, Aiken areas in factory recommended maintenances, oil changes, tire sales, transmissions, GM parts and accessories and the sale of New Buicks and GMC and the largest selection of Pre-Owned Vehicles. We specialize in helping our customers find the vehicle they need whether it be a Ford F150, Chevrolet Silverado 1500, Lexus, Toyota, Nissan, or any brand with a 3 month warranty to help guarantee your purchase and give you peace of mind!
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3710 Washington Rd

Augusta, GA

30907

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Showing 1,198 reviews

June 17, 2026

Slow moving on this day. They didn't have fuel filters in stock so it caused a long wait More

by JHUDSON2281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Jennings
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2026 -

Master Buick GMC responded

Thank you for your feedback, and I appreciate you taking the time to share your experience. I understand that your visit to Master Buick GMC was delayed due to the lack of fuel filters in stock. We strive to ensure timely service and maintain adequate inventory. Please feel free to reach out to me directly if you have any further concerns or suggestions. I hope we get to provide a better experience in the future. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 16, 2026

Outstanding communication, service, and professionalism! Eddie and Wade are top notch and we look forward to dealing with them for years to come! More

by ctigerfan1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wade Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2026 -

Master Buick GMC responded

Thank you for your wonderful review! I truly appreciate your kind words about Eddie and Wade at Master Buick GMC Augusta. We strive to provide outstanding communication and service, and I'm thrilled to hear that you look forward to working with us for years to come. We can’t wait to assist you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 16, 2026

Very happy with my experience, Frank and Roscoe were great to work with. Phillip in the service department always a great job. More

by browntimberlogging
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roscoe Peace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Towns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2026 -

Master Buick GMC responded

Thank you for your wonderful review! I’m thrilled to hear that you had a great experience with Frank, Roscoe, and Phillip at Master Buick GMC Augusta. Your satisfaction means a lot to us, and we appreciate your kind words. We look forward to seeing you again soon! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 16, 2026

Roscoe and Logan treated me like family, making the entire car-buying experience stress-free and enjoyable. More

by jerome.s.isaac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roscoe Peace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2026 -

Master Buick GMC responded

Thank you for your wonderful review, Jerome! I’m thrilled to hear that Roscoe and Logan treated you like family and made your car-buying experience at Master Buick GMC Augusta so enjoyable and stress-free. I appreciate your kind words, and we hope to see you again soon for any of your automotive needs! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 15, 2026

Great service, very helpful and friendly. No complaints about any of the service. Staff keeps you updated if any other issues are found. AAA +++ More

by rick.biehl0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Jennings
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2026 -

Master Buick GMC responded

Thank you for your wonderful review, Rick! I appreciate your kind words about the service at Master Buick GMC Augusta. It's great to hear that you found us helpful and friendly, and that you were kept informed throughout your experience. We look forward to seeing you again soon! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 15, 2026

Sue was easy to deal with. Excellent service from the time I walked on the lot. Wife was happy, so I’m happy. More

by ahoward9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Oertle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2026 -

Master Buick GMC responded

Thank you for your wonderful review, Howard! I’m thrilled to hear that you had an excellent experience at Master Buick GMC Augusta and that Sue provided you with easy and friendly service. It's great to know your wife was happy too! We look forward to assisting you again in the future. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 13, 2026

Service is absolutely the best Gavin Hyatt always goes above and beyond. As well as Emily Kerr. More

by markelle57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Hyatt
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Jun 13, 2026 -

Master Buick GMC responded

Thank you for your feedback! I'm glad you had such a great experience with our service team at Master Buick GMC Augusta. Gavin and Emily truly strive to go above and beyond for our customers. We look forward to welcoming you back soon! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 12, 2026

Great job by Al. He made the process easygoing Thanks to him we will purchase our next vehicle from yall More

by bikerboy30474
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Alvarez’s
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Jun 13, 2026 -

Master Buick GMC responded

Thank you for your kind words! I’m thrilled to hear that Al made your experience at Master Buick GMC Augusta enjoyable and easygoing. We look forward to helping you with your next vehicle purchase. Don't hesitate to reach out if you need anything in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 11, 2026

Great customer service, very professional, friendly and helpful with all their knowledge. Their service is excellent and the attention to detail is above and beyond. More

by ttvtwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2026 -

Master Buick GMC responded

Thank you for your wonderful review! I am delighted to hear that you had a great experience with our customer service team. We take pride in our professionalism and attention to detail, and it's fantastic to know that it made a positive impact on your visit. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 11, 2026

Great customer service, professionalism, stress free environment and impeccable integrity. Big shout out to Eddie Overby and Wayne Anderson! More

by jamesauter
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ms. Annette, Reception area
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Jun 12, 2026 -

Master Buick GMC responded

Thank you for your wonderful review, James! I truly appreciate your kind words about the customer service and professionalism at Master Buick GMC Augusta. It's great to hear that Eddie and Wayne made your experience stress-free and enjoyable. We look forward to welcoming you back again soon! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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