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Master Buick GMC

Augusta, GA

4.7
1,392 Reviews
Master Buick GMC serves the Augusta, North Augusta, Grovetown, Evans, Thomson, Waynesboro, Aiken areas in factory recommended maintenances, oil changes, tire sales, transmissions, GM parts and accessories and the sale of New Buicks and GMC and the largest selection of Pre-Owned Vehicles. We specialize in helping our customers find the vehicle they need whether it be a Ford F150, Chevrolet Silverado 1500, Lexus, Toyota, Nissan, or any brand with a 3 month warranty to help guarantee your purchase and give you peace of mind!
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3710 Washington Rd

Augusta, GA

30907

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Showing 1,392 reviews

September 28, 2026

I have nothing but good things to say about Gregg Hemann. He worked with me to make sure I liked the truck i got. And that it was just what I was looking for. The whole process went well. I recommend Gregg He More

by ltdavidwalls23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg Hermann
Sep 29, 2026 -

Master Buick GMC responded

Thank you for your kind words, David! I’m pleased to hear that you had a great experience with Gregg and that he was able to help you find the perfect truck. Your recommendation means a lot to us at Master Buick GMC Augusta. We look forward to assisting you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

September 28, 2026

I have nothing but good things to say about Gregg Hemann. He worked with me to make sure I liked the truck i got. And that it was just what I was looking for. The whole process went well. I recommend Gregg He More

by ltdavidwalls23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg Hermann
September 28, 2026

My experience buying a car with Sue was above and beyond! She was an absolute angel who came in on her day off just to sell me my car at eight in the morning and was the most enthusiastic for me. She was so More

by hgc0324
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sue Oertle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2026 -

Master Buick GMC responded

Thank you for your wonderful review! I am thrilled to hear about your exceptional experience with Sue at Master Buick GMC Augusta. Her dedication and enthusiasm truly make a difference, and I appreciate you recommending our dealership. We look forward to seeing you again and hope you enjoy your new vehicle! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

September 28, 2026

I had the absolute best experience buying my first car with Sue! She is such a joy who truly cares about her clients as well as their happiness and safety when finding a vehicle. She even came in early on More

by hgc0324
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sue Oertle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2026 -

Master Buick GMC responded

Thank you for your fantastic review! I’m delighted to hear that you had the best experience buying your first car with Sue. She is indeed a dedicated team member who goes above and beyond for her clients. I appreciate your kind words, and we look forward to assisting you again in the future at Master Buick GMC Augusta. Enjoy your new vehicle! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

September 27, 2026

Checked in quickly. Service completed quickly and professionally. Completely satisfied with the professionalism and cleanliness of the service department. More

by leedog99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Jennings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2026 -

Master Buick GMC responded

Thank you for your wonderful review! I am glad to hear that you were satisfied with the quick and professional service provided. We take pride in maintaining a clean environment and delivering top-notch service to our customers. We look forward to seeing you again next time! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

September 27, 2026

thee= service department is bvery good never had a problem, They are GOOD TO GO More

by scoppin86@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2026 -

Master Buick GMC responded

Thank you for your wonderful review! I’m thrilled to hear that you had a great experience with our service department at Master Buick GMC Augusta. Your positive feedback means a lot to us, and we look forward to serving you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

September 27, 2026

Service area was clean and well organized. I was greeted as soon as I entered. Colby explained what issue was found and how long the repair would take, as well as the estimated cost. Repair wa More

by MAR29803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Wedell
Sep 27, 2026 -

Master Buick GMC responded

Thank you for your feedback! I’m glad to hear that you found the service area clean and well-organized. It’s great that Colby was able to explain the issue and provide you with an estimate. I appreciate your trust in us, and we hope to assist you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

September 25, 2026

Great service as usual, no problems and work was done correctly. Very happy with their service. More

by rick.biehl0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2026 -

Master Buick GMC responded

Thank you for your positive feedback! I’m excited to hear that you had a great experience with us at Master Buick GMC Augusta. Our team is dedicated to providing top-notch service, and I’m glad to know that we met your expectations. I appreciate your support, and we look forward to seeing you again soon, Rick! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

September 25, 2026

Good work and on behalf of all workers keep me informed one when they should be finished More

by jturn305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Fanning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Jennings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2026 -

Master Buick GMC responded

Thank you for your feedback! I appreciate your kind words and will ensure to keep you updated on the progress. If you have any further questions or need assistance, feel free to reach out to me at Master Buick GMC Augusta. We look forward to serving you again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

September 25, 2026

Nice clean dealership. I wasn't greated upon entry but I was help not long after entry. Also after the oil change I was not notified of the # point inspection that is done More

by MT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did interact with any of these people.
Sep 26, 2026 -

Master Buick GMC responded

Thank you for sharing your experience with us. I appreciate your feedback regarding your visit to Master Buick GMC Augusta. It's great to hear that you found the dealership clean and that you received help shortly after entering. However, I understand your concerns about communication regarding the inspection and the missing lug nut, as well as the lack of vacuuming and interior care. Our team strives to maintain high standards, and your insights will help us improve our service. If you have any further questions or concerns, please feel free to reach out to me directly. We hope to serve you better in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400