McCluskey Chevrolet
Cincinnati, OH
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 3:00 PM
Tuesday 7:30 AM - 3:00 PM
Wednesday 7:30 AM - 3:00 PM
Thursday 7:30 AM - 3:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
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Kirt Thomas was so knowledgeable, helpful and respectful. I definitely recommend him to be a manager and to my friends who needs help in finding their new rides. He is AWESOME and EXCELLENT. I definitely recommend him to be a manager and to my friends who needs help in finding their new rides. He is AWESOME and EXCELLENT. More
Where should I start. . 1. My car was number 0248 I pulled up the lady takes a device into my car and open my hood up. Tells me that my battery voltage was low. 2.After s . 1. My car was number 0248 I pulled up the lady takes a device into my car and open my hood up. Tells me that my battery voltage was low. 2.After sitting for 3 hours for a oil change, I had to ask about my car and the manager told me ask the lady and she went to the service where they was handling the task of changing my oil. 3. She comes back and tells me that my car cut off in the middle of the wash and had to jump my car trying to get me to buy a new battery. 4. The lady tells me since I dont want a new battery they will jump my car so it will start for me to leave. 5. When I went to the lady desk to get keys back, she proceeded to slam another person keys on her desk toward me , knowing that my keys was at the edge of her desk I gently grab my keys amd took tag 0248 off my key ring and hand the tag to her ( Hand to hand). 6. Upon leaving the dealership, my car started to smoke and I returned taking a video of it smoking un tje parking lot. 7. Went to the Service manager, showed him the video and he got the service tech that worked on my car. Notice that the manager only time moving away from his desk. 8. I proceeded to find someone to make a complaint with this experience and they said the person you need to talk to is not here and they gave me a card. 9. When I went back to the front ,the lady tells me that the tech told her that he hit my keys with his knee and that was the reason why my car cut off.. I have been a four time customer with McCuskey and was my treatment was far below that I have experienced in the past. I wanted to request my money back but I think I would rather not return to avoid treatment like that again Thanks for sending this to make you aware of how bad I was treated. More
On this trip to McKluskey I was very satisfied. Josh V. Kept his word for a complimentary oil change on this visit. The service personnel was very professional, efficient, and courteous. I wait was Josh V. Kept his word for a complimentary oil change on this visit. The service personnel was very professional, efficient, and courteous. I wait wasn't long. More
Unexpectedly brief and a little expensive. My expectations were to be there for around 2 or more hours but it was surprisingly short, and I was under the impression that services were free or My expectations were to be there for around 2 or more hours but it was surprisingly short, and I was under the impression that services were free or at least discounted for lease holders, however the bill was just a little steep. More
Service staff was professional. Everyone was helpful. I really appreciated the fast service. The waiting area and showroom is nice also. Everyone was helpful. I really appreciated the fast service. The waiting area and showroom is nice also. More
Curtis did a great job getting our car in. The expertise of the staff is excellent. We will continue to bring our car to McCluskey Chevrolet because of their excellent service. The expertise of the staff is excellent. We will continue to bring our car to McCluskey Chevrolet because of their excellent service. More



