Mercedes-Benz of Annapolis

Mia was very helpful through the whole process. Professionalism, knowledgeable and great customer service some of the words I can describe the experience. Thank you. Professionalism, knowledgeable and great customer service some of the words I can describe the experience. Thank you. More

Mia , provided the ultimate customer experience. She really made me feel important as a first time customer at the Mercedes Benz of Annapolis by being prompt with her responses and showed a great de She really made me feel important as a first time customer at the Mercedes Benz of Annapolis by being prompt with her responses and showed a great deal of knowledge of the vehicles. Mia also displayed a high level of professionalism throughout the buying process. I’m excited to have her as my salesperson for future purchases!! More

Ms. Castle is thoroughly professional -- She is promptly responsive and her persistance and follow through admirable. I had a complex buying experience. I bought an MB S560 coupe sight unseen from MB of responsive and her persistance and follow through admirable. I had a complex buying experience. I bought an MB S560 coupe sight unseen from MB of Annapolis. I am in Northern California. She handled the complexities and twists and turns of the process and of the title and registration transfer from MD to CA by a overly beaurocratic third party and less than reasonable demands of the CA DMV with patience -- superbly. She walked with me through the entire process step by step. I cannot recommend her highly enough. More

My buying process was so smooth. Ms Arella walked me through all the steps. There was no pressure. Good and quality service. Ms Arella walked me through all the steps. There was no pressure. Good and quality service. More

Chuck was awesome, very knowledgeable, straight forward and honest. I will never go anywhere else to have my Merceds serviced. GREAT customer service. and honest. I will never go anywhere else to have my Merceds serviced. GREAT customer service. More

Larry Cash is not a honest financial manager. He takes advantage of people by selling them products that they don’t need. I was totally disappointed in the service that he provided. He takes advantage of people by selling them products that they don’t need. I was totally disappointed in the service that he provided. More

Arnita was such a pleasure to work with. I came in with an SUV in mind, and Arnita immediately showed me the car I described. Arnita was kind and patient and had expertise in my vehicle. Thi I came in with an SUV in mind, and Arnita immediately showed me the car I described. Arnita was kind and patient and had expertise in my vehicle. This was the best experience I have ever had in purchasing a car. Arnita is very valuable and deserves all of her flowers. This is my first Mercedes purchase, and I will be a lifelong customer. My mom now wants to make a purchase with Arnita. I can not forget Mr. Larry Cash, he explained everything so thoroughly and was also so kind during my visit. Dream team for sure at Annapolis! Thank you so much for such a great experience. More

Mia & the Annapolis team were outstanding. They made my first purchase with them seamless. With many facets to the transaction, they did not miss a beat. Mia in particularly. Her follow up and They made my first purchase with them seamless. With many facets to the transaction, they did not miss a beat. Mia in particularly. Her follow up and expertise in such matters showed from start to finish! Thanks, Mia More

Arella was the best! She was attentive and answered all my questions! I will recommend her to my family & friends! She was attentive and answered all my questions! I will recommend her to my family & friends! More

My experience at Mercedes-Benz of Annapolis was phenomenal!! Casey made the process as simple as can be! The business manager Larry was also great to work with! Huge thanks to the Sales manager Dea phenomenal!! Casey made the process as simple as can be! The business manager Larry was also great to work with! Huge thanks to the Sales manager Dean as well! Every person I interacted with was phenomenal! Great team work and morale! You guys are all doing a great job and Mileone is lucky to have you guys! More