Mercedes-Benz of Annapolis

It was my first time at this dealership and from the very beginning, my initial phone call, the staff was extremely pleasant to work with. I received some very much needed service advice from my technician S beginning, my initial phone call, the staff was extremely pleasant to work with. I received some very much needed service advice from my technician Steve Nevitte, and applaud the overall service experience and most importantly, his honesty. Thank you More

My first service appt as a new Mercedes Benz customer was fantastic thanks to my service advisor Steve Nevitte. From dropping off my vehicle, going over the service to be done, getting me a loaner just like fantastic thanks to my service advisor Steve Nevitte. From dropping off my vehicle, going over the service to be done, getting me a loaner just like my vehicle and getting me on my way, Steve was friendly, efficient and great to work with. Driving a Mercedes I expect the best from the vehicle, the dealership and the service associated with it and Steve via his professionalism delivered that for me. More

Casey Duffy, my salesperson was excellent and thorough too! What made matters even better is that he took the time to deliver it to my home, no easy task being that I live a little over 100 miles from Ann too! What made matters even better is that he took the time to deliver it to my home, no easy task being that I live a little over 100 miles from Annapolis. Promises made and kept, not commonplace in this day and age. I would recommend MB of Annapolis to anyone and everyone and especially Casey! More

Steve is the bomb - he takes care of his clients like family. Not only is he easy to work with, he is so helpful and willing to share his knowledge. I wish he could sell cars too! We’re so lucky to ha family. Not only is he easy to work with, he is so helpful and willing to share his knowledge. I wish he could sell cars too! We’re so lucky to have Steve in Annapolis! More

Alex is, hands down, the best auto service adviser we have ever. He is knowledgeable, attentive and provides great personal service every time! We always look forward to working with him. have ever. He is knowledgeable, attentive and provides great personal service every time! We always look forward to working with him. More

My relationship with Mercedes is stellar!Casey and Mike My relationship with Mercedes is stellar! Casey and Mike are fabulous!!! Highly recommend this dealership! You will not be disappointed!! Ask for Mik My relationship with Mercedes is stellar! Casey and Mike are fabulous!!! Highly recommend this dealership! You will not be disappointed!! Ask for Mike and Casey More

Great service! Helped us get a great deal. We will be back. If you are in the market for a Mercedes I would look to this dealership and I would ask for Jeff. back. If you are in the market for a Mercedes I would look to this dealership and I would ask for Jeff. More

This dealership provides great customer service, everyone was very accommodating and friendly. My scheduled appointment times were always met timely, and the length of a service times were reasonable. was very accommodating and friendly. My scheduled appointment times were always met timely, and the length of a service times were reasonable. More

Ron was amazing. He helped me get my dream car with ease in such a friendly and knowledgeable way. Larry was also super helpful and sweet. Thank you Merecedes Benz of Annapolis! in such a friendly and knowledgeable way. Larry was also super helpful and sweet. Thank you Merecedes Benz of Annapolis! More

Alex is an awesome service adviser. He has always gotten me in for service when needed, gotten the problem diagnosed and had me back on the road in my car in no time. He goes above and beyond to make sure me in for service when needed, gotten the problem diagnosed and had me back on the road in my car in no time. He goes above and beyond to make sure I receive fast and efficient service. I couldn’t ask for a better advisor. Thanks Alex you are truly the best. More