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Mercedes-Benz of Annapolis
Annapolis, MD
3,120 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Annapolis is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center,we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,120 reviews
August 18, 2020
My review is for my experience at the Service Center. I pulled in, no appointment, but needed a tire replaced. I was directed to Alex. And was so glad for it! From the first moment - he was helpful, gave pulled in, no appointment, but needed a tire replaced. I was directed to Alex. And was so glad for it! From the first moment - he was helpful, gave lots of information, even showed me a couple cars on the lot, as he knew I was in the market for a new one. I feel that I got a great education from him, as well as excellent service. I plan to buy my new automobile from the dealership, and have it service THERE, all thanks to Alex!! More
by Enchantedphyllis
Employees Worked With
August 18, 2020
Excellent customer focus from the time I looked at vehicles until 4 weeks later I actually bought. Brian was with me the entire way in the process. Superior experience! vehicles until 4 weeks later I actually bought. Brian was with me the entire way in the process. Superior experience! More
by OldNavy
August 16, 2020
We really enjoyed our purchasing time with Ron. We felt as though we received a very fair deal. We called around to credit unions checking for a better interest rate but they were all around the same as we as though we received a very fair deal. We called around to credit unions checking for a better interest rate but they were all around the same as we received. That makes you feel good. Allen was a joy and we truly enjoyed experience. More
by Mrskluv
August 16, 2020
Thank you Jeff for going above and beyond to make my purchase experience smooth, professional, and welcoming. The service that Jeff offered exceeded my expectations. If you are looking for an outstandin purchase experience smooth, professional, and welcoming. The service that Jeff offered exceeded my expectations. If you are looking for an outstanding and informative process, Jeff is definitely the salesperson to see! More
by Alexander Davis
August 15, 2020
The Best Best buying experience I've ever had. When I left not a single question was unanswered, all features and options were explained 100%. My 2nd Mercede Best buying experience I've ever had. When I left not a single question was unanswered, all features and options were explained 100%. My 2nd Mercedes in 1 year and will not be my last. More
by aander53
August 15, 2020
Amazing customer service Alex has always gone up and beyond amazing customer service . We have gone to him a few years and trust him completely. Thank you Alex for all you do Alex has always gone up and beyond amazing customer service . We have gone to him a few years and trust him completely. Thank you Alex for all you do . Your the best!! More
by Loflandkris
Employees Worked With
August 14, 2020
It's the little things that matter the most! When I picked up my vehicle 11 days later on my Birthday the floor sales director Ms. Angela saw me enter the door and she remembered my Birthday and When I picked up my vehicle 11 days later on my Birthday the floor sales director Ms. Angela saw me enter the door and she remembered my Birthday and she wished me a Happy Birthday 8 times which was absolutely fantastic! My Salesman Mr. Andrew Gallagher was his usual professional self and he showed me how to operate the outside and the interior features of the vehicle before I finally took it home. I am more than pleased with my vehicle purchase and I definitely can see myself buying another vehicle from this dealership in the future. More
by Tony
Employees Worked With
Ms Angela , Andrew Gallagher
August 14, 2020
Steve stayed in touch throughout the day as to where they were in the repair and ensured that they hadn’t overlooked any work that needed to be done. were in the repair and ensured that they hadn’t overlooked any work that needed to be done. More
by jan
Employees Worked With
August 12, 2020
Easy, stress-free car purchase !! Casey was wonderful! He made the car-buying process so easy and was an absolute pleasure to work with. I would highly recommend this dealership, and Casey was wonderful! He made the car-buying process so easy and was an absolute pleasure to work with. I would highly recommend this dealership, and Casey in particular! More
by Nadine
August 11, 2020
Bought my first car from Jeff and he made it such an easy experience. Jeff was extremely knowledgeable, and made me feel comfortable. I was in to look at a vehicle and out with my new vehicle in the same day experience. Jeff was extremely knowledgeable, and made me feel comfortable. I was in to look at a vehicle and out with my new vehicle in the same day! Can’t thank Jeff enough. Awesome dealership! More
by Parissingleton
Employees Worked With
