Mercedes-Benz of Annapolis

Gre8t Experience! Brian, was terrific!When I told him Gre8t Experience! Brian, was terrific! When I told him we were deciding between the '17-E300 4matic & 17-BMW 540i AWD M sport he explained the f Gre8t Experience! Brian, was terrific! When I told him we were deciding between the '17-E300 4matic & 17-BMW 540i AWD M sport he explained the features & benefits between both vehicles. I had driven the bmw the day before. He suggested we take a ride in the E300 4matic. That was all I needed.. We purchased the E 300 & are thrilled with our decision. Larry's was a pleasure to work with.. We sat down & I immediately fell for his coffee trick. He reviewed the options in a plain & concise manner. He made suggestions based on our interests & needs. We are pleased with all of our decisions. All the documents were presented on larrys desk video screen. It auto turns for the client to review & sign. Then its all downloaded to a flash drive. AMAZING ! Thank you, Dennis More

Ron help my mother get into the car of her dreams before we stepped foot into the dealership. Kind, knowledgeable, very helpful. Great job Ron! we stepped foot into the dealership. Kind, knowledgeable, very helpful. Great job Ron! More

I really enjoyed my service with Mr. Duffy !! Great experience!! I will refer everyone to him , very professional and knowledgeable!! Great team. I love my new car experience!! I will refer everyone to him , very professional and knowledgeable!! Great team. I love my new car More

We cannot say enough about Alex’s customer service! He is extremely helpful and professional. He is our go to guy at Mercedes Service Center! extremely helpful and professional. He is our go to guy at Mercedes Service Center! More

Ron is Magic! Ron was absolutely amazing!!! I had very specific features that I wanted for my 2020 white Mercedes SUV. Ron was patient, knowledgeable and kind, an Ron was absolutely amazing!!! I had very specific features that I wanted for my 2020 white Mercedes SUV. Ron was patient, knowledgeable and kind, and was able to guide me toward the perfect vehicle for my family and me. Ron went above and beyond, and stayed as late as he needed, to provide the perfect, luxurious test drive experience for my Beautiful Princesses and me. Ron put together the perfect team to put my teen and tween daughters and me into our dream car, the same day we walked into the dealership. Ron worked with the amazing Larry to find me the perfect financial package for my income and budget, and Dean patiently walked me through the steps we would need to take to make the deal happen. We absolutely LOVE our beautiful GLB 250! Thanks so much Ron, Larry and Dean! More

Mia provided a very responsive and professional car buying experience. Her subsequent follow up has also been handled in a timely manner. Would highly recommended her to friends and associates. Mick buying experience. Her subsequent follow up has also been handled in a timely manner. Would highly recommended her to friends and associates. Mick Edgell More

I want to thank Mia for her awesome customer service and assistance helping me with my car selecting and buy process. I highly recommend everyone seeing Mia who won’t disappoint! assistance helping me with my car selecting and buy process. I highly recommend everyone seeing Mia who won’t disappoint! More

Mia is the best. She took her time to show I and my husband what our options were based on our price range. I highly recommend Mia. If you ever visit Mercedes of Annapolis please ask of her. Amazing hu husband what our options were based on our price range. I highly recommend Mia. If you ever visit Mercedes of Annapolis please ask of her. Amazing human being More

Wonderful welcoming dealership. No high pressure sales. Jeff was great and very helpful on the phone before we got there and accommodating when we ranlatefor our appointment. He had the car that we were wa Jeff was great and very helpful on the phone before we got there and accommodating when we ranlatefor our appointment. He had the car that we were wanting ready to go. Jeff and the entire staff made our purchase smooth and stress free. Thanks for everything! More

The people I met in the dealership were like family! I showed up and I was greeted by the floor director Angela who is just the absolute best. Angela showed me around the dealership and made sure that I I showed up and I was greeted by the floor director Angela who is just the absolute best. Angela showed me around the dealership and made sure that I was taken care of. She promptly got me a sales consultant and I was introduced to Mr. Andrew Gallagher who took me on a most enjoyable test drive and got to know me as a person while talking about the vehicle which definitely was a nice touch. I got the greatest price that anyone could get on a brands new Mercedes GLB. Mr. Larry cash finished the deal with a thorough professional explanation of all of my maintenance options with nothing extra forced on me. More