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Mercedes-Benz of Annapolis
Annapolis, MD
3,126 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Annapolis is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center,we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,126 reviews
May 28, 2020
Steve was amazing through the whole process start to finish was up front about fees and process We would have to go through he went above and beyond helping with insurance and getting this taken care of finish was up front about fees and process We would have to go through he went above and beyond helping with insurance and getting this taken care of as soon as possible More
by sararice3
Employees Worked With
May 28, 2020
Each of my experiences with Mercedes-Benz of Annapolis have been excellent. Steve made sure my car and budget were cared for. Not to mention my car was cleaned and ready for me upon my arrival I just m have been excellent. Steve made sure my car and budget were cared for. Not to mention my car was cleaned and ready for me upon my arrival I just miss my coffee and muffin 😎 More
by TeeBall
Employees Worked With
May 28, 2020
Excellent customer service. Allen and Mike H. were committed to providing an awesome car buying experience. I look forward to my next purchase with Mercedes Benz. committed to providing an awesome car buying experience. I look forward to my next purchase with Mercedes Benz. More
by mahayes1
May 28, 2020
Ron worked with my wife and I to get us into the perfect car for our family. He was very friendly and easy to work with and I think he got us a great deal! I could not be happier with the car or our experie car for our family. He was very friendly and easy to work with and I think he got us a great deal! I could not be happier with the car or our experience at the dealership! More
by PGeyer22
May 28, 2020
Called Tuesday (5/26/2020) in regards to buying my first Mercedes and spoke to Ron Scherr who set up an appointment the next day. Ron was very kind and helped me step by step to get into the perfect car. (2 Mercedes and spoke to Ron Scherr who set up an appointment the next day. Ron was very kind and helped me step by step to get into the perfect car. (2020 GLA 250) He listened to all my needs for the car and worked to meet each one along with Asher Chaudry and Allen Belcher! Overall, loved my experience with everyone I encountered at the dealership and even after purchasing my car Ron has helped me greatly with questions I've had. Love my car and the experience that came with it! More
by Rebecca.sreach
May 26, 2020
Super nice facilities, snacks, and people. They gave me a hat. Good folk. Oh I have to write more. Mm. They dealt well with the pandemic circumstances! Lots of sanitizer available! hat. Good folk. Oh I have to write more. Mm. They dealt well with the pandemic circumstances! Lots of sanitizer available! More
by jmnorris
Employees Worked With
Ronald Scherr
May 22, 2020
Wonderful Service I scheduled an appointment to look at a car and worked with Ron Scherr. He was wonderful about sending pictures of the car and any other information I I scheduled an appointment to look at a car and worked with Ron Scherr. He was wonderful about sending pictures of the car and any other information I needed before coming in. They were nothing but kind at the dealership and we ended up going through with a deal thanks to Ron and Asher Chaudry. I will forever be grateful for the wonderful service and great work! More
by bgellert
May 21, 2020
Alex was very accommodating and helpful to me when I visited the service department yesterday. I really appreciate Alex’s attention to detail and service. visited the service department yesterday. I really appreciate Alex’s attention to detail and service. More
by JoAnn
Employees Worked With
May 21, 2020
Super professional and knowledgeable. The exact image you expect when you pull up to a Benz dealer. As soon as you pull up. The whole team is on you and making the experience easy and plesant you expect when you pull up to a Benz dealer. As soon as you pull up. The whole team is on you and making the experience easy and plesant More
by dpit3142
Employees Worked With
May 21, 2020
Great customer service Steve was professional, courteous, and knowledgable about the particular problem I had, which was unrelated to the performance of my Mercedes-Benz. H Steve was professional, courteous, and knowledgable about the particular problem I had, which was unrelated to the performance of my Mercedes-Benz. He was helpful in presenting options and explaining the service recommendations. He kept in touch with me so that I knew the status of my car along the way. I have always found this dealership/service facility to be professional, prompt, and courteous. I have heard other folks comment that they travel from other cities for service because they were impressed with the service at this facility. More
by synergyshop17
Employees Worked With
