Mercedes-Benz of Annapolis

Awesome service, had a recall, made the appointment, greeted by Steve, he took care if everything, no fuss, had me a loaner, followed up, thanked me personally. Cannot day enough about the dealership an greeted by Steve, he took care if everything, no fuss, had me a loaner, followed up, thanked me personally. Cannot day enough about the dealership and the super service!!! Thank you very much for the great service. Ron Lane More

Mia was not a pushy sales person. She knows her JOB very well. Not our first car buying rodeo but we definitely have found a gem. All around. Thanks Rating 10 out of 11. First time Mercedes buyers wish we well. Not our first car buying rodeo but we definitely have found a gem. All around. Thanks Rating 10 out of 11. First time Mercedes buyers wish we did it sooner More

Pleasant and easy to work! It felt like a win-winFound Pleasant and easy to work! It felt like a win-win Found the car we wanted and was able to work a good deal. Highly recommend! Pleasant and easy to work! It felt like a win-win Found the car we wanted and was able to work a good deal. Highly recommend! More

If you are looking for an honest, no hassle, and good deal this dealership was excellent throughout the process. Wayne is very knowledgeable and patient showing me all the many options the vehicle has deal this dealership was excellent throughout the process. Wayne is very knowledgeable and patient showing me all the many options the vehicle has and followed up numerous times to check to see if i needed help with anything. A+ More

This is our second experience with this dealer and boy it's definitely hard to leave them. They meet our expectation every time. We came in and told them what we wanted and they executed; hassle free no b it's definitely hard to leave them. They meet our expectation every time. We came in and told them what we wanted and they executed; hassle free no back and forth. This time around we had the pleasure to work with Mia Castle and she was awesome. Her customer service is impeccable. She was very attentive and made sure we were comfortable the whole time. We saw the car we really wanted but didn't consider it because it was above our price point but Mia pushed for it and made it happen! We came out with our dream car and to top it off, I got a birthday gift from the accessories shop on the house. We also worked with Dean Cunningham and Larry Cash and they were awesome also. They all worked together and made things happen for us. It was truly a seamless process. We will definitely remain a loyal customer. Thank you! More

This was my first experience with MB-Annapolis. It was outstanding from Terrance coming to jump start my car and Alex helping me at the dealership, I couldn't be more pleased! I appreciate the communicat outstanding from Terrance coming to jump start my car and Alex helping me at the dealership, I couldn't be more pleased! I appreciate the communication updates on the progress and timing when my car would be ready. Thank you so much! More

Great experience Great over all experience. Dwayne took time to explain every detail. He explained each line item of the paper work. He went far and beyond to make su Great over all experience. Dwayne took time to explain every detail. He explained each line item of the paper work. He went far and beyond to make sure our experience was plesant. More

The absolute BEST sales & leasing Consultant is Brian Sturgeon! From initial contact over the phone to meeting in person. He made my whole experience easy and a pleasure. He’s very professional, polite a Sturgeon! From initial contact over the phone to meeting in person. He made my whole experience easy and a pleasure. He’s very professional, polite and very knowledgeable. I learned some new facts about Mercedes and this isn’t my first. He’s the Man! More

Great service My service advisor, Alex Clothier, is very knowledgeable, friendly and gives you great service. He got my car in on a short notice and the job was do My service advisor, Alex Clothier, is very knowledgeable, friendly and gives you great service. He got my car in on a short notice and the job was done when promised. It's never a problem getting a loaner or a ride home. Been going to Merceds-Benz of Annapolis for many years and would recommend the service department. Jill More

They made purchasing my brand new car so easy! Everything flowed really well. They were super helpful and very nice. They found exactly what I wanted! flowed really well. They were super helpful and very nice. They found exactly what I wanted! More