
Mercedes-Benz of Annapolis
Annapolis, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Just thought I’d write a review on my service experience with Alex Clothier, all I can say is that I have one of the most professional & down to earth service advisors in the world. Thanks for always making with Alex Clothier, all I can say is that I have one of the most professional & down to earth service advisors in the world. Thanks for always making me feel like the most important customers on the planet. Alex always makes the experience effortless. Thanks for always taking care of us... My service advisor is better than yours!!!🤩 Thanks Alex!!!! More
Alexis Clothier is absolutely the best senior advisor. He’s always very professional/courteous when I come in. He makes my visit a wonderful experience. He’s always very professional/courteous when I come in. He makes my visit a wonderful experience. More
Excellent buying experience Wayne D and the General Manager were very easy to work with. They made the buying process easy with and we spent little of our time in the effort. The Wayne D and the General Manager were very easy to work with. They made the buying process easy with and we spent little of our time in the effort. The General Manager did a great job of explaining all of the Finance options, whether financing from the dealership or providing our own. Wayne delivered the car to our home and we signed all of the paperwork there. Great experience. More
This is the best dealership. You are always greeted politely as soon as you drive into the garage. My service manager Alex Clothier is always helpful and friendly. politely as soon as you drive into the garage. My service manager Alex Clothier is always helpful and friendly. More
I have alway had wonderful service at the Annapolis Mercedes dealership. They work hard to meet your schedule and the extra care taken during the coronavirus crisis to ensure my car was sanitized gave Mercedes dealership. They work hard to meet your schedule and the extra care taken during the coronavirus crisis to ensure my car was sanitized gave me added peace of mind. My regular service team lead was off so I had the good fortune of working with Steve and he kept me apprised every step of the way for the maintenance needed. Excellent service! More
I would like to say that Alex Clothier is an excellent Service Advisor. He is truly into helping his customers and providing them with quality customer service. He just saved me some money because I thoug Service Advisor. He is truly into helping his customers and providing them with quality customer service. He just saved me some money because I thought that I was due for an oil change but I wasn’t! Thank you, Alex Clothier, for everything! More
Steve Nevitte at Mercedes Benz of Annapolis Service Center provided excellent service. He was professional, courteous and genuinely interested in making sure I was happy with the arrangements to servic Center provided excellent service. He was professional, courteous and genuinely interested in making sure I was happy with the arrangements to service my car. He gave me an accurate estimate as to when it would be done and updated me along the way. In addition, Terence provided excellent service on the drop off and pick up of the car. More
Alex Childer provided excellent service I have not had great service at this dealership in the past and I have traveled to another dealership further away. Now with Alex as my Service manag I have not had great service at this dealership in the past and I have traveled to another dealership further away. Now with Alex as my Service manager I have been extremely stratified with my service. I would recommend Alex and Service department to my friends. This is a difficult time for everyone but this experience brighten my day. Thank you. More
The experience I had at Mercedes Annapolis was the best. I have never had more professional and friendly group of people. Asher chaudry, Allen belcher, Casey Duffy, And dean cunning we’re so helpful and fri I have never had more professional and friendly group of people. Asher chaudry, Allen belcher, Casey Duffy, And dean cunning we’re so helpful and friendly and made me feel like I was in great hands and family like atmosphere. More
Steve was a great help during our visit to the Mercedes Benz of Annapolis. He was attentive and helped the day to run smoothly. My family and I will definitely be back for his great customer service. Benz of Annapolis. He was attentive and helped the day to run smoothly. My family and I will definitely be back for his great customer service. More